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Grand Hotel Hermitage

4-star property
Via E. Vajna, 12-18, Rome, RM 020 3788 4841
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3.0 out of 5
See all 30 ebookers Reviews

"The room was well furnished and clean. Breakfast was a good selection of continental food which also included lots of pastries and cakes. However the ... " More

By a verified traveller on Thu 03 Nov 2016

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

LH Grand Hotel Hermitage ratings based on 30 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for LH Grand Hotel Hermitage

Everyone (3) Couples (16) Family (7) Other (2) Friends (2)
3 out of 5

Good hotel but careful of staff

Location: The bus nearby was convenient to take you to the main station. Restaurants near the hotel were expensive so find a place in side roads near station.
The room was well furnished and clean. Breakfast was a good selection of continental food which also included lots of pastries and cakes. However the hotel reception staff were not always helpful.

Posted by , from England on 3 Nov 2016

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4 out of 5

Hotel experience

At our arrival we were given a ground floor room .The next morning due to a water leak on the wash basin we were given an other room at the same floor but rather small for two persons. The day after we requested a roomier one but the hotel was fool Otherwise the staff was kind and helpful

Posted by on 15 Jun 2015

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4 out of 5

Friends trip

It was okay. It was not in the city centre but was close to. The staff was not the best but it was also okay.

Posted by on 9 Mar 2015

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2 out of 5

City break

Tired , roof garden needs attention, staff rude, a 30 minute bus ride into city not 1-2 km as stated in hotel info, breakfast poor, no amenities close by, no facilities to get drink in hotel

Posted by on 27 Sep 2013

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2 out of 5

Served its purpose

The best thing about this hotel is the bus stop which is meters away. We only took a taxi once to the hotel from the Termini when we arrived in Rome and did not know the bus routes. After that we thoroughly relied on the buses. The staff is not very helpful, hotel needs updating, food average. Staff seem unconcerned about their bad reputation and do little to improve it. Towels and bed linen though were changed daily. Bottom line is it was the cheapest hotel available and serves its purpose.

Posted by on 19 Sep 2013

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2 out of 5

Roman Holiday

This hotel is at best a poor three star but really only deserving two stars. Certainly not four star. Almost no amenities. Poorly cited (no restaurants nearby) and no hotel restaurant.

Posted by on 11 Aug 2013

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3 out of 5

Grand Hermitage Hotel

Good points 1.Nice people at reception. 2.Relatively cheap. 3.Near a bus stop with access to Rome centre. 4.Located in a posh neighbourhood so its safe. Bad points 1.Hotel in need of updating. One of our room had a cracked floor in the bathroom, wallpaper peeling off the wall, a TV that should be in the Colasseum(it was that old). TV remote had no batteries, no windows in the room, air con was struggling, shower hose was broken. 2.Poor quality breakfast. If you are diabetic, look elsewhere because everything on the breakfast menu is not suitable for you. All full of sugar and butter.Some apples were old and 'shrivelled' and a plum I picked was damaged. Cooked breakfast not available. 3..No basic tea/coffee making facility in the room. 4. Free internet not reliable. Keeps cutting in and out.

Posted by on 26 Jul 2013

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3 out of 5

Nice hotel on the outskirts - good value

The hotel itself is a little bit outside the city centre, you can take the bus to "Muse" , the final stop on the line from the termini station, which takes between 20 and 30 minutes, but the buses are few and far between in the evenings with no timetables available either. The staff was very friendly and forthcoming, but there are a lot of school groups staying at the hotel and I found it rather noisy, even though I was given a different room after my first sleepless night. The buffet for the breakfast was not very well stocked if you arrived later in the mornings. The school groups make it not very nice for an individual traveller. My overall experience was pleasant though, good value for money.

Posted by on 30 May 2013

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3 out of 5

pleasant stay

this hotel is probably not 4 star worthy, but it still a decent hotel. I was a little aprehensive after reading some of the reviews. I found on arrival most of the reviews were written by drama queens and clearly people who expect the world from their hotels. this hotel was clean and tidy, welcoming and all the staff i encountered were polite, helpful and multi lingual. They ordered me a taxi on several occasions as i do not speak italian, with a smile each time. the room was a bit small, but it served its purpose, somewhere to store my clothes, shower and sleep. the air conditioning worked fine everyday i was there. it is a little bit far out from most of the sites to be walking to as i found on one trip back after a long day of site seeing. there is a metro link near by or a taxi cos me around 12 euros to get to the trevi fountain. other than its location this hotel was more than adequate, i would reccomend it to anyone whos looking for somewhere to sleep

Posted by on 8 Sep 2011

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4 out of 5
I liked the pastries and donuts they served on the breakfast, but other than that I can't think of anything else I liked about the hotel. It was ok since I only really slept there, but the toilet wasn't working properly also the shower was bad. They did not have proper air conditioning in the room. The hotel had not really kept up with time, maybe it had been a 4 star hotel in the 90's but not in today's standards.

Posted by , from Tampere on 16 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Nadia

Thanks for your review, we will do our best to ammodernate the hotel.

About the Grand Hotel Hermitage

Location Via E. Vajna, 12-18, Rome, RM 197

Property Features

  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Food & Drink

LH Grand Hotel Hermitage has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Grand Hermitage Hotel
  • Grand Hermitage Rome
  • Grand Hotel Hermitage
  • Grand Hotel Hermitage Rome
  • Hotel Grand Hermitage
  • Grand Hermitage
  • Grand Hotel Hermitage
  • LH Grand Hotel Hermitage Rome
  • LH Grand Hotel Hermitage Hotel
  • LH Grand Hotel Hermitage Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.