"The front desk employees where super friendly and helped with dinner reservations. The hotel is very nicely decorative and rooms are comfy. I didn't a ... " More

By Ariel s on Mon 16 Feb 2015

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Hotel Description

Hotel Nikko San Francisco's beach location gets good marks from our customers. During your stay, you're just a quick walk from Westfield San Francisco Centre. An indoor pool, a restaurant and a 24-hour health club are available. Built in 1987, this 4-star hotel has 532 rooms over 25 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club and a sauna
  • Guests speak favourably about the beach and the family-friendly amenities
  • Steps from SHN Curran Theatre and Powell and Market Cable Car Turnaround
  • Dogs welcome for a fee

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£150* Per night/room 2 Sep - 3 Sep

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Nikko San Francisco ratings based on 10 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (3) Couples (4) Business (1) Family (1) Other (1)
3 out of 5
Nice hotel but for the price you pay for the room and it is a 4-star hotel I was disappointed. The King Bed room was fairly small - the room didn't even have doubled curtains, so lots of light came in as soon as the sun was up which woke us at 7 AM. As well, barely any amenities came with the room - no free water, no access to pool or health center unless you pay the $25 fee, and no free parking (parking was extremely expensive). The facilities and room size/style of the hotel don't make up for the lack of these amenities and services, that most 4 and 5-star hotels in any major city would give you as included in the room rate. Would not stay here again and would not recommend this hotel to friends or family visiting SF.

Posted by on 2 Jan 2019

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3 out of 5

Nice hotel but overpriced amenities

The front desk employees where super friendly and helped with dinner reservations. The hotel is very nicely decorative and rooms are comfy. I didn't appreaciate the fact that they wanted to charge us to use to gym AND pool at 25$ each. The check out is 11am, a late check out is 12 and anything after starts at 50$ and goes up! Two eggs Benedict and juice ordered to the room was $70. Just seems like the hotel pulls you in with all there amenities and then over charges for everything. Would I go here again, maybe if they didn't over charge for everything!

Posted by on 16 Feb 2015

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4 out of 5

City break

I chose the hotel because I was aware of the Nikko group and wanted to try one of their hotel. Overall the standard of service was good. And the general decoration of the public spaces and accommodation was good. However, when you looked a little more closely, the cleanliness of both bedroom and bathroom and Enzo restaurant was poor for a so called 4 star hotel.

Posted by on 4 Dec 2014

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4 out of 5

Beautiful room

I enjoyed my stay at the Hotel Nikko. The location was handy, the gym and pool great and the rooms were of a really high standard. The bed was really comfy and I would certainly stay here again. Tip - Be prepared for extra charges to use the gym. $20 dollars approx to use it for the week.

Posted by on 18 Aug 2014

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5 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Anna Marie Presutti- General Manager

Good day, Thank you very much for your wonderful rating of Hotel Nikko. We are so pleased that you enjoyed your overall stay with us. We do look forward to welcoming you back in the very near future. Thank you for staying with us.

4 out of 5
Posizione centralissima, personale molto cordiale.

Posted by on 30 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Anna Marie Presutti- Direttore generale

Buona giornata, La ringrazio molto per il vostro feedback su Hotel Nikko. Siamo così lieti di sapere che ti è piaciuto il tuo soggiorno in generale con noi e che l'hotel è di generale convenienza per tutte le aree popolari di San Francisco. Non vediamo l'ora di darvi il benvenuto in un futuro molto vicino. Grazie per essere stato con noi.

3 out of 5

Trop cher pour le servie offert

Hotel bien placé à côté de market street à San Francisco Néanmoins le prix est excessi eu égard aux services fournis

Posted by on 30 Oct 2017

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5 out of 5

Very nice hotel in the center of the action

Very nice hotel close to union square & market street. Nice rooms & very nice staff!

Posted by on 6 Dec 2015

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3 out of 5

Kein free Wifi

Lage super, jedoch kostet alles zusätzlich (zb Wifi 15 USD pro Tag).

Posted by on 17 Oct 2013

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3 out of 5

gut, aber...

Die Lage des Hotel ist gut. Die Zimmer sind mit dem nötigen ausgestattet und renoviert. Die Zimmer sind eher klein und mit viel Mobiliar zugestellt. Man merkt, dass das Hotel nicht mehr so neu ist (Lift, abgenutzte Türen & Mobiliar). Konsumentenunfreundlich ist die Zusatzgebühlpolitik (16$ pro 24h Wifi für maximal 3 Geräte, 20$ pro Tag für die Benutzung des Pools, 70$ pro tag für Valetparking).

Posted by on 27 Aug 2013

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About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Property Features

As a guest of Hotel Nikko San Francisco, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference rooms. A nightclub, a rooftop terrace, and tour or ticket assistance are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.9 km / 14.2 mi)
  • Train station: San Francisco 4th and King Station (2 km / 1.2 mi)
  • Metro station: Powell St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. 42-inch Flat-screen televisions come with pay-per-view films. Bathrooms include designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Anzu Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko – This lobby lounge only serves light fare. Happy hour is offered.

Feinsteins – This bar only serves light fare. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Early check-in/ Late check-out is allowed for a fee and subject to room availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per day
  • Facilities fee: USD 25 per accommodation, per stay and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.