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4.0 out of 5

"Nice hotel but for the price you pay for the room and it is a 4-star hotel I was disappointed. The King Bed room was fairly small - the room didn't ev ... " More

By a verified traveller on Wed 02 Jan 2019

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Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£112* Per night/room 14 Jun - 15 Jun

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Nikko San Francisco. During your stay, you're just a quick walk from SHN Curran Theatre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1987, this 4-star hotel has 532 rooms over 25 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from SHN Curran Theatre and 11 minutes on foot from San Francisco Museum of Modern Art
  • Dogs welcome for a fee

Hotel Nikko San Francisco ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (3) Couples (1) Family (2)
4 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you very much for your great rating of Hotel Nikko. We are so pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti-GM Hotel Nikko, San Francisco

3 out of 5
Nice hotel but for the price you pay for the room and it is a 4-star hotel I was disappointed. The King Bed room was fairly small - the room didn't even have doubled curtains, so lots of light came in as soon as the sun was up which woke us at 7 AM. As well, barely any amenities came with the room - no free water, no access to pool or health center unless you pay the $25 fee, and no free parking (parking was extremely expensive). The facilities and room size/style of the hotel don't make up for the lack of these amenities and services, that most 4 and 5-star hotels in any major city would give you as included in the room rate. Would not stay here again and would not recommend this hotel to friends or family visiting SF.

Posted by on 2 Jan 2019

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4 out of 5
The hotel was modern clean and in a great location. They could have included a fast internet connection in the price of the room

Posted by on 17 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you very much for your great rating of hotel Nikko. We are very pleased to see that you enjoyed your overall stay with us and found the hotel to be in an ideal location. We apologize that the Wifi was not up to standards. We will surely address the issue with our I.T. department. We do look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

4 out of 5
Zentral gelegen nähe bus tram cabel car shopping Zimmer sauber und gross Check in check out alles sehr gut Einziges minus hallenbad muss man extra bezahlen

Posted by on 30 Sep 2019

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Comment from Hotel Management

12 Oct 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for you great rating of Hotel Nikko. We are pleased to see that you enjoyed your overall stay with us. We are pleased to inform you that now we have our amenity fee which includes the use of our indoor pool and gym facilities. It's a great added value for thos staying with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

5 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Anna Marie Presutti- General Manager

Good day, Thank you very much for your wonderful rating of Hotel Nikko. We are so pleased that you enjoyed your overall stay with us. We do look forward to welcoming you back in the very near future. Thank you for staying with us.

4 out of 5
Posizione centralissima, personale molto cordiale.

Posted by on 30 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Anna Marie Presutti- Direttore generale

Buona giornata, La ringrazio molto per il vostro feedback su Hotel Nikko. Siamo così lieti di sapere che ti è piaciuto il tuo soggiorno in generale con noi e che l'hotel è di generale convenienza per tutte le aree popolari di San Francisco. Non vediamo l'ora di darvi il benvenuto in un futuro molto vicino. Grazie per essere stato con noi.

About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Renovations + Closures

The following facilities or services will be unavailable from June 7 2021 to June 15 2021 (dates subject to change):

  • Spa/Beauty services
  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference rooms. An indoor pool, a nightclub, and a rooftop terrace are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (22.9 km / 14.3 mi)
  • Train station: San Francisco Station (2 km / 1.2 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 forms of accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. 55-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Anzu Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko – This lobby lounge only serves light fare. Happy hour is offered.

Feinsteins – This bar only serves light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts debit or credit cards and credit cards for all bookings; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Early check-in/ Late check-out is allowed for a fee and subject to room availability.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day
  • Resort fee: USD 39.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness centre access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 40 for adults, and USD 15 and USD 25 for children (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel
  • Nikko Francisco Francisco
  • Hotel Nikko San Francisco Hotel
  • Hotel Nikko San Francisco San Francisco
  • Hotel Nikko San Francisco Hotel San Francisco

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.