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5.0 out of 5

"We travelled around the whole of Bali and stayed in two different hotels. Alaya Ubud was one of the best hotels i have stayed in and the staff are ama ... " More

By a verified traveller on Sun 29 Oct 2017

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£91* Per night/room 2 Jul - 3 Jul

Deluxe Room (With 1 x Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Connecting Room)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room - Domestic & KITAS Deals

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Exclusive Room (Alaya Room with 1x Airport Transfer)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Alaya Room - Domestic & KITAS Deals

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Alaya Ubud - CHSE Certified's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ubud Monkey Forest. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking
  • Enjoy Indonesian cuisine while dining at Petani Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages or body treatments at DaLa Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Ubud Monkey Forest and 6 minutes by car from Ubud Traditional Art Market
  • Airport shuttle service available for a fee

Alaya Ubud - CHSE Certified ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alaya Ubud - CHSE Certified

Everyone (1)
5 out of 5

Perfect hotel

Pros: Location The room Cleanliness Staff
Cons: More vegetarian options on the menu
Location: a five mite walk from the monkey forrest, and a ten minute walk from the main market
We travelled around the whole of Bali and stayed in two different hotels. Alaya Ubud was one of the best hotels i have stayed in and the staff are amazing!

Posted by , from England on 29 Oct 2017

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About the Alaya Ubud - CHSE Certified

Location Jl. Hanoman, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Alaya Ubud - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A library, a terrace, and tour or ticket assistance are also featured at the luxury Alaya Ubud - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 5-star Ubud resort is smoke free.

  • 105 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2013
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Alaya Ubud - CHSE Certified offers 105 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.

Petani Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bamboo Bar – This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Safari nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

DaLa Spa has 6 treatment rooms, including rooms for couples. Services include massages and body treatments.

Guests under 14 years old are not allowed in the spa.

  • Body treatments
  • Number of treatment rooms 6
  • Minimum age to access spa is 14
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Alaya Ubud - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Alaya Ubud - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 125000 for adults and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 605000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alaya Hotel
  • Alaya Hotel Ubud
  • Alaya Ubud
  • Ubud Alaya
  • Alaya Resort Ubud Bali
  • Alaya Ubud Resort
  • Alaya Resort
  • Alaya Ubud
  • Alaya Ubud CHSE Certified
  • Alaya Ubud Chse Certified Ubud
  • Alaya Ubud - CHSE Certified Ubud
  • Alaya Ubud - CHSE Certified Resort
  • Alaya Ubud - CHSE Certified Resort Ubud

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.