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4.5 out of 5

"Super pools for children. Both the sea water and other pool. " More

By a verified traveller on Tue 29 Aug 2017

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Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Sea View

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Premium Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double or Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Roca Nivaria Gran Hotel. During your stay, you're just a quick walk from El Pinque. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle. This 5-star resort has 289 rooms. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, body scrubs or facials at the spa
  • Services include babysitting, a free kids' club and a lifeguard on site
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Steps from El Pinque and 8 minutes on foot from Las Galgas
  • Free beach shuttle service

Roca Nivaria Gran Hotel ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Roca Nivaria Gran Hotel

Everyone (6) Couples (3) Family (2)
1 out of 5

Posted by on 5 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by The Management - Roca Nivaria GH - Adrian Hoteles.

Dear guest, thank you for sharing your evalutation here. We are sorry to read that we have not been able to meet your expectations in all aspects of your holiday. Please, feel free to reach out to us personally if we can be of any assistance. Warm regards, The Management.

5 out of 5
Super pools for children. Both the sea water and other pool.

Posted by , from London on 29 Aug 2017

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5 out of 5
Die Lage direkt am Meer ist perfekt. Das Hotel ist sehr gepflegt. Es stimmt so gut wie alles mit zwei Ausnahmen: 1. Wir hatten einen wunderschönen Balkon, jedoch umgeben von Rauchern. Das ist einfach ekelhaft den Dreck der Raucher einzuatmen. Vor allem weil wir auch ein Kind haben. Es gibt ja mittlerweile Adults only Hotels. Das sollte es auch für Nichtraucher geben. Oder man trennt Raucher und Nichtraucher strikt in unterschiedliche Hotelbereiche auf. Die Zeit das Rauchen gesellschaftsfähig war ist vorbei. Alle kennen die Gefahren vor allem auch die für passiv Raucher. 2. Das Essen im Restaurant ist wirklich auf einem hohen Niveau, aber es wiederholt sich alles wöchentlich. Und mit wiederholen meine ich nicht die geschmackliche Ausrichtung, sondern wirklich alles zu fast 99 Prozent. Die selben vorbereiteten Vorspeisen, die selben Hauptgerichte und die selben Nachspeisen. Es wäre aus meiner Sicht mehr Abwechslung wünschenswert. Es gibt sogar Bereiche die sind jeden Tag 100 prozentig identisch. z.B. Fleisch, Nudeln, Salat, Eis (bis auf eine Sorte). Also nicht falsch verstehen, die Qualität und die Ausführung des Personals sind super, aber es fehlt jemand der mehr Ideen und Abwechslung realisiert.

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by The Management - Roca Nivaria GH - Adrian Hoteles

Sehr geehrter Gast, Vielen Dank dass Sie das Roca Nivaria GH für Ihren Urlaub gewählt haben und danke auch für Ihre positive Bewertung hier. Ihr Feedback ist für uns sehr wichtig und wir können Ihnen versichern, dass wir diese Information dazu nutzen, eine geniessbare Erfahrung für jeden einzelnen unserer Gäste zu kreiren. Mit Kommentaren wie den Ihren, haben wir die Möglichkeit zu wissen, was Ihre wirklichen Erwartungen sind, die wir immer erfüllen möchten. Wir hoffen das Vergnügen zu haben, Sie in Zukunft wieder im Roca Nivaria GH begrüßen zu dürfen. Mit freundlichen Grüßen, Ihre Hoteldirektion

5 out of 5
Freundlichkeit, Ambiente, begehbarer Schrank, grosszügige Anlage und man merkte somit nicht, dass das Hotel fast voll war. Herrliches Frühstücksbuffet. Negativpünktli: kein Spontanessen im Hause möglich, denn beim Eintritt ins Rest. kommt supito die Frage: haben Sie reserviert

Posted by on 21 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by The Management - Roca Nivaria GH - Adrian Hoteles

Sehr geehrter Gast, vielen Dank für Ihren Kommentar hier. Es freut uns sehr, dass Sie einen angenehmen Urlaub in unserem Roca Nivaria GH hatten. Wir würden uns freuen Sie erneut bei uns willkommen heißen zu dürfen. Mit besten Grüßen, Ihre Hoteldirektion

5 out of 5
Sehr sauber, Zimmer grosszügig und hervorragend ausgestattet. Badezimmer non plus ultra. Frühstück ausgezeichnet. WIR KOMMEN WIEDER😍😍😍

Posted by on 8 Dec 2019

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4 out of 5
War alles perfekt. Das Personal war sehr freundlich und hilfsbereit. Das Hotel ist schön und gut ausgestattet.

Posted by on 15 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by The Management - Adrian Hoteles - Roca Nivaria GH

Sehr geehrter Gast, vielen Dank für die freundlichen Worte und die positive Bewertung. Wir sind sehr erfreut darüber, dass es Ihnen so gut bei uns gefallen hat und Sie unsere Anlage und unseren Service zu schätzen wissen. Noch mehr würden wir uns natürlich freuen, wenn Sie uns erneut besuchen. Wir wünschen Ihnen alles Gute, und freuen uns schon jetzt auf Ihren nächsten Besuch. Mit freundlichen Grüßen, Ihre Hoteldirektion

4 out of 5
Sehr schöne Poolanlage. Das Essen war echt super lecker und der Staff super freundlich. Der Zimmerkomfort verdient unserer Meinung nach aber nur 3 Sterne. Wir würden aber wieder kommen!

Posted by on 3 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by The Management - Adrian Hoteles

Sehr geehrter Gast, Vielen Dank für Ihre freundlichen Worte, und dafür, dass Sie sich die Zeit genommen haben, einen Kommentar zu schreiben und zu veröffentlichen. Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten. Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihre Hoteldirektion

5 out of 5
Wir waren mit dem Aufenthalt im Roca Nivaria sehr zufrieden und würden jederzeit wieder dort absteigen. Etwas abseits vom grossen Touristenstrom, perfekte Anlage, zuvorkommendes Personal, zeitgemässe sehr saubere Zimmer und perfektes Frühstücksbuffet. Erholung pur, einen Dank ans ganze Personal.

Posted by , from Marbach SG CH on 15 May 2018

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Comment from Hotel Management

19 May 2018 by The Management - Adrian Hoteles - Roca Nivaria GH

Sehr geehrter Rolf, vielen Dank für die freundlichen Worte und die positive Bewertung. Wir sind sehr erfreut darüber, dass es Ihnen so gut bei uns gefallen hat und Sie unsere Anlage und unseren Service zu schätzen wissen. Noch mehr würden wir uns natürlich freuen, wenn Sie uns erneut besuchen. Wir wünschen Ihnen alles Gute, und freuen uns schon jetzt auf Ihren nächsten Besuch. Mit freundlichen Grüßen, Ihre Hoteldirektion

5 out of 5
Pros: service
Cons: Spa prices
Location: not sure but no town as such - Playa Adele / Paradeiso
We enjoyed the location, views and the way the hotel was distributed over 3 floors. The spa was beautiful although the Ayeveda treatment was extremely overpriced and unfortunately not so enjoyable either. The advertising of these treatments (and especially the upgrade to 90 minutes which was not listed nbut charged for) should be reconsidered in order not to let down the quality and enjoyment of other treatments. The Food and restaurant were top quality in food and service.

Posted by on 3 Mar 2018

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Comment from Hotel Management

30 Mar 2018 by The Management - Adrian Hoteles - Roca Nivaria GH

Dear guest, Thank you for sharing your comments here about your recent stay at Roca Nivaria GH. We are pleased to read that you had a pleasant stay with us and that you could appreciate the location & the views. We have taken note of your feedback concerning the spa and will discuss this with The Management Team. It would be a pleasure for us to welcome you back in the future. Warmest regards, The Management.

5 out of 5

Repos

A 15 minutes en taxi de cohue cela pourrait être un peu loin. Mais les avantages de l'hôtel le font largement oublier. Pour le repos c'est parfait.

Posted by , from Lausanne on 4 Jan 2018

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About the Roca Nivaria Gran Hotel

Location Av. Adeje 300, Adeje, Tenerife 38678

Renovations + Closures

The property is closed between 06 January and 31 January.

All-inclusive Details

All-inclusive room rates at Roca Nivaria Gran Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Spa/beauty facilities and services
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Spa/beauty facilities and services not included
  • Additional gratuities accepted
  • Gratuities not included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at Roca Nivaria Gran Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. At Roca Nivaria Gran Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a free kid's club and a kids' pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 289 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Roca Nivaria Gran Hotel offers 289 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. This Adeje resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Roca Nivaria Gran Hotel has 4 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Jet skiing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Roca Nivaria Gran Hotel Adeje
  • Roca Nivaria Gran Adeje
  • Roca Nivaria Gran Hotel
  • Roca Nivaria Gran Hotel Adeje
  • Roca Nivaria Gh - Adrian Hoteles Hotel Adeje
  • Roca Nivaria GH - Adrian Hoteles Tenerife/Playa Paraiso
  • Hotel Roca Nivaria Gran
  • Roca Nivaria Gran Hotel Resort
  • Roca Nivaria Gran Hotel Resort Adeje

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.