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3.6 out of 5

"Really friendly welcome and well maintained hotel. " More

By a verified traveller on Mon 15 Apr 2019

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Classic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£52* Per night/room 3 Jul - 4 Jul

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at Heritage Park Hotel & Leisure Club. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Steps from Rhondda Valley and 11 minutes by car from The Royal Mint Experience

Heritage Park Hotel & Leisure Club ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Park Hotel & Leisure Club

Everyone (3) Family (3)
4 out of 5

Posted by on 15 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by HPH

Dear Annonymous Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us a review! I am delighted we exceeded all expectations. We certainly look forward to welcoming you back in the near future. Kind Regards Jamie Reservations Team

1 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by HPH

Dear Anonymous Thank you for taking your time to write a review after your recent stay at the Heritage Park Hotel. I am disappointed to read that aspects of your stay were not up to our usual high standard of service we strive to deliver to all our guests on a daily basis. I take all reviews very seriously, and aim to rectify them with immediate effect. I just need to ask you a few questions, if you are available. I would welcome the opportunity to discuss this in more detail, please contact me at your earliest convenience Kind regards Jamie Duty Receptionist

4 out of 5
Really friendly welcome and well maintained hotel.

Posted by on 15 Apr 2019

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Comment from Hotel Management

1 May 2019 by FOH

Dear Anonymous. Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us an amazing review! I am delighted we exceeded all expectations and you enjoyed your stay with us! We certainly look forward to welcoming you back in the near future.

5 out of 5
Clean, polite, dissappointing no pool or sauna was mentioned as working

Posted by on 1 Apr 2019

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Comment from Hotel Management

5 Apr 2019 by FOH

Dear Anonymous. Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us an amazing review! I am delighted we exceeded all expectations and you enjoyed your stay with us! Our Pool & Sauna area closed in 2017 & has been taken off all booking sites the day if closure. We certainly look forward to welcoming you back in the near future.

4 out of 5
We enjoyed our stay at the hotel and also an egening meal. Staff made us feel welcome.

Posted by on 14 Jan 2019

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About the Heritage Park Hotel & Leisure Club

Location Trehafod, Pontypridd, Wales CF37 2NP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Hotel & Leisure Club also features a fitness centre, a garden, and a picnic area. Self parking is free. This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Trehafod Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Heritage Park Hotel & Leisure Club offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9:30 AM.

The Heritage Park – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Heritage Park Hotel & Leisure Club

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Park Hotel Pontypridd
  • Heritage Park Pontypridd
  • Park Heritage Hotel
  • Heritage Park Hotel Pontypridd, Wales
  • Heritage Park Hotel Trehafod nr Pontypridd
  • Heritage Park Hotel Trehafod nr
  • Heritage Park Trehafod nr Pontypridd
  • Heritage Park Trehafod nr
  • Heritage Park Hotel Pontypridd Wales
  • Heritage Park Hotel Leisure Club Pontypridd
  • Heritage Park Hotel Leisure Club
  • Heritage Park Leisure Club Pontypridd
  • Heritage Park Leisure Club
  • Heritage Park & Leisure Club
  • Heritage Park Hotel & Leisure Club Hotel
  • Heritage Park Hotel & Leisure Club Pontypridd
  • Heritage Park Hotel & Leisure Club Hotel Pontypridd

You should know

  • Pets and service animals are not allowed on site.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.