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3.7 out of 5

"Good family room, refurbished and clean " More

By a verified traveller on Wed 07 Sep 2022

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£67* Per night/room 26 Jun - 27 Jun

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Heritage Park Pontypridd, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests like the restaurant and breakfast
  • Steps from Rhondda Valley and 6 minutes by car from Falconry UK

Heritage Park Pontypridd, Trademark Collection by Wyndham ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Park Pontypridd, Trademark Collection by Wyndham

Everyone (3) Family (4)
4 out of 5
Good family room, refurbished and clean

Posted by on 7 Sep 2022

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Comment from Hotel Management

12 Sep 2022 by Sara

Dear Siew, Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us a review! I am delighted we exceeded all expectations and the team were able to assist you during your stay. We certainly look forward to welcoming you back in the near future. Kind Regards, Sara HPH Team

4 out of 5

Posted by on 15 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by HPH

Dear Annonymous Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us a review! I am delighted we exceeded all expectations. We certainly look forward to welcoming you back in the near future. Kind Regards Jamie Reservations Team

1 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by HPH

Dear Anonymous Thank you for taking your time to write a review after your recent stay at the Heritage Park Hotel. I am disappointed to read that aspects of your stay were not up to our usual high standard of service we strive to deliver to all our guests on a daily basis. I take all reviews very seriously, and aim to rectify them with immediate effect. I just need to ask you a few questions, if you are available. I would welcome the opportunity to discuss this in more detail, please contact me at your earliest convenience Kind regards Jamie Duty Receptionist

4 out of 5
Really friendly welcome and well maintained hotel.

Posted by on 15 Apr 2019

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Comment from Hotel Management

1 May 2019 by FOH

Dear Anonymous. Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us an amazing review! I am delighted we exceeded all expectations and you enjoyed your stay with us! We certainly look forward to welcoming you back in the near future.

5 out of 5
Clean, polite, dissappointing no pool or sauna was mentioned as working

Posted by on 1 Apr 2019

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Comment from Hotel Management

5 Apr 2019 by FOH

Dear Anonymous. Firstly thank you for choosing the Heritage Park Hotel and for taking the time to leave us an amazing review! I am delighted we exceeded all expectations and you enjoyed your stay with us! Our Pool & Sauna area closed in 2017 & has been taken off all booking sites the day if closure. We certainly look forward to welcoming you back in the near future.

4 out of 5
We enjoyed our stay at the hotel and also an egening meal. Staff made us feel welcome.

Posted by on 14 Jan 2019

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About the Heritage Park Hotel & Leisure Club

Location Trehafod, Pontypridd, Wales CF37 2NP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free. This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Trehafod Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

The Heritage Park – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.