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4.1 out of 5

"Overall the hotel was excellent. The only thing that left me a bit confused was that that was no standards when they clean the room. Every afternoon a ... " More

By a verified traveller on Wed 07 Feb 2018

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Hotel Description

Grand Hotel Europa's good location gets good marks from our customers. During your stay, you're just a quick walk from Tyrolean Provincial Museum (Tiroler Landesmuseum Ferdinandeum). You'll find features such as free breakfast, free WiFi in public areas and a free ski shuttle. Built in 1869, this 4-star hotel has 108 rooms over 5 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Europa Stüberl
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Tyrolean Provincial Museum (Tiroler Landesmuseum Ferdinandeum) and Galerie im Taxispalais
  • Free ski shuttle service
  • Pets welcome for a fee

Standard Room (Europa)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£85* Per night/room 6 Jan - 7 Jan

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite (Europa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room (Triple Use)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Grand Hotel Europa ratings based on 29 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Hotel Europa

Everyone (16) Couples (11) Business (1) Other (1)
5 out of 5

Overall good

Overall the hotel was excellent. The only thing that left me a bit confused was that that was no standards when they clean the room. Every afternoon after we come back the room was set up in a different way and one of the days there was some dirty towels abandoned on the middle of the floor. Apart of that the staff was AMAZING, very well informed and friendly and The breakfast was very yummy and well served

Posted by , from London on 7 Feb 2018

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Comment from Hotel Management

11 Feb 2018 by Guest Relation Team

Dear Nicole, thank you very much for staying with us and taking the time to share your experience. We are happy that you had an overall good stay with us and that you liked the breakfast and the staff. Beside this we would like to apologize for the caused circumstance in the room - we will check this issue with our housekeeping department - thank you for letting us know. We do hope to see you again in our hotel. Best regards

5 out of 5
Brilliant Hotel in the center of Innsbruck with onsite parking in the Underground Train Station Car Park. The hotel has it's own entrance to the car park. The rooms were very big and clean and had all the mod cons. No complaints whatsoever. the breakfast was also very good with ample choice of hot or continental foods.

Posted by on 13 Oct 2016

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3 out of 5

OK

This is a decent place and the closest you get to the railwaystation, so suitable for a short stay. Nothing to complain about, but all fairly average

Posted by on 6 Jan 2013

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4 out of 5
Super Lage (direkt am Bahnhof und unweit der Altstatt) und sehr schönes Hotel.

Posted by on 28 Nov 2019

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5 out of 5

Posted by on 4 Nov 2019

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4 out of 5
Das Zimmer war gleich neben der Straße. Das war sehr laut bis zum mitten Nacht . Sonst hat mir alles gepasst.

Posted by on 16 Oct 2019

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4 out of 5

Posted by on 19 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Grand Hotel Europa in Innsbruck, Guest Relations

Sehr geehrter Gast, herzlichen Dank für Ihren Besuch und Ihre positive Bewertung.

4 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Guest relations

Dear Guest, thank you very much for staying with us and your wonderful feedback. We hope to see you again. Best regards

2 out of 5
In die Jahre gekommenes Haus, entspricht keinen 4 Sternen.

Posted by on 1 Aug 2019

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4 out of 5

Posted by on 13 Jun 2019

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Comment from Hotel Management

15 Jul 2019 by Guest relations, Grand Hotel Europa in Innsbruck

Thank you for staying our hotel and your feedback.

Property Features

Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. For a fee, parking is available. This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 5 levels
  • Built in 1869
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Innsbruck (INN-Kranebitten) (4.7 km / 2.9 mi)
  • Train station: Innsbruck Central Station (0.2 km / 0.2 mi)
  • Property shuttles: Free ski shuttle; area shuttle within 0.5 km and shopping centre shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Europa offers 108 forms of air-conditioned accommodation with iPod docking stations and minibars. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. This Innsbruck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Europa Stüberl – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Pets

  • Pets: EUR 30 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europa Grand
  • Europa Grand Hotel
  • Grand Europa
  • Grand Europa Hotel
  • Grand Europa Innsbruck
  • Grand Hotel Europa
  • Grand Hotel Europa Innsbruck
  • Hotel Grand Europa
  • Grand Hotel Innsbruck
  • Grand Resort Innsbruck
  • Grand Hotel Europa Hotel
  • Grand Hotel Europa Innsbruck
  • Grand Hotel Europa Hotel Innsbruck

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 4.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.