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4.5 out of 5

"Lack of seating. Lack of space around sink for essentials. No tissues, could do with more toilet rolls. Need tea making facilities. " More

By a verified traveller on Mon 24 Jan 2022

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£77* Per night/room 5 Feb - 6 Feb

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Chic & Basic dot, you're just a quick walk from Gran Via Street. Enjoy features like breakfast (surcharge) and concierge services.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Gran Via Street and 3 minutes on foot from Puerta del Sol

Chic & Basic dot ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chic & Basic dot

Couples (2)
4 out of 5
Lack of seating. Lack of space around sink for essentials. No tissues, could do with more toilet rolls. Need tea making facilities.

Posted by on 24 Jan 2022

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Comment from Hotel Management

9 Feb 2022 by Recepción

Dear John, Thank you for leaving us your feedback so that we can keep improving and offering the best stay for our guests. Have a nice day!

5 out of 5
Die Zimmer mit Balkon im obersten Stock sind toll. Das Hotel ist sehr zentral gelegen.

Posted by on 27 Dec 2022

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Comment from Hotel Management

18 Jan 2023 by chic&basic dot

Thank you for your excellent review!We hope to welcome you again.Regards,

Property Features

Chic & Basic dot offers its guests tour or ticket assistance, multilingual staff, and concierge services. The front desk is open around the clock. This 3-star Madrid hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Transport

  • Train station: Madrid Principe Pio Station (1.9 km / 1.2 mi)
  • Metro station: Callao Station (0.2 km / 0.1 mi)

Room Amenities

Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 12 for adults and EUR 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chic Basic Dot
  • Chic & Basic Dot Hotel
  • Chic & Basic Dot Madrid
  • Chic & Basic Dot Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.