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 Madrid •1 Room
 Madrid • 1 Room
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Chic & Basic dot

0-star property
Calle del Maestro Victoria 5, Madrid, 020 3788 4841
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4.6 out of 5
Wonderful!
See all 9 ebookers Reviews

"Wir hatten ein sehr schönes und grosses Zimmer. Das Hotel ist an bester Lage und das Personal ist sehr freundlich. Wir haben einfach ab 19 Uhr die Mus ... " More

By a verified traveller on Mon 01 May 2023

Points Of Interest

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£87* Per night/room 12 May - 13 May

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Chic & Basic dot. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.

  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and spaciousness

Chic & Basic dot ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chic & Basic dot

Everyone (4) Couples (4) Family (1)
5 out of 5
Wir hatten ein sehr schönes und grosses Zimmer. Das Hotel ist an bester Lage und das Personal ist sehr freundlich. Wir haben einfach ab 19 Uhr die Musik vom Geschäft gehört aber sonst ist das Hotel sehr empfehlenswert.

Posted by on 1 May 2023

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Comment from Hotel Management

4 May 2023 by Front Desk

Hi Angela, thank you for your time to post your comment, we are glad that our location and staff were good for you and we take notes to improve all details. Regards. chic&basic dot

4 out of 5
Lack of seating. Lack of space around sink for essentials. No tissues, could do with more toilet rolls. Need tea making facilities.

Posted by on 24 Jan 2022

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Comment from Hotel Management

9 Feb 2022 by Recepción

Dear John, Thank you for leaving us your feedback so that we can keep improving and offering the best stay for our guests. Have a nice day!

3 out of 5

Posted by on 12 Apr 2024

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Comment from Hotel Management

14 Apr 2024 by Ismael

Dear Irja, Thank you for your review! Kind regards,

5 out of 5

Posted by on 13 Jan 2024

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Comment from Hotel Management

2 Feb 2024 by Front desk

Hola Miguel,Muchas gracias por valorarnos, nos ayuda mucho a seguir mejorando!Un saludo,Sabrina

4 out of 5
The room was clean and quiet, but very small and dark.

Posted by on 27 Nov 2023

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Comment from Hotel Management

28 Nov 2023 by David Gil

Hello Heikki,Thank you so much for your review, we are so glad to see you happy with the facilities, cleaning services and your stay. We are sorry about your observation, we will take notes to improve our services refering to light. We hope to see you soon.Best regards,Front Deskchic&basic dot

5 out of 5
Hôtel très bien situé pour ceux qui désirent faire un week-end shopping. Chambre très bien isolée, grande terrasse. Point négatif sur le petit déjeuner qui n'est pas varié et uniquement dans gluten, glucose, etc.

Posted by on 23 Jul 2023

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Comment from Hotel Management

24 Jul 2023 by Front Desk

Hello Valérie,Thank you so much for your review, we are glad to see you happy with our hotel. We are sorry about the breakfast service, but we are wishing this is not a big issue to see you back in the future.Best regards,Front Deskchic&basic dot

5 out of 5
Top Lage mitten im Zentrum und doch ruhig. Einfach aber zweckmässig, das was man braucht für ein Stadthotel. Personal sehr freundlich und hilfsbereit. Licht beim Lavabo könnte verbessert werden.

Posted by on 20 May 2023

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Comment from Hotel Management

21 May 2023 by chic&basic dot

Thank you so much for taking the time to write such a good review, we really apreciate it!We will take note about the lights you mentioned and will do our best to improve for your next visit!

5 out of 5
Unkomplizierter Check-In Sauberes Hotel mitten in der Innenstadt Schöne Dusche Freundliches Personal

Posted by on 1 Feb 2023

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Comment from Hotel Management

6 Feb 2023 by chic&basic dot

Dear Katharina,Thank you for your excellent review!HOPE TO WELCOME YOU AGAIN SOON

5 out of 5
Die Zimmer mit Balkon im obersten Stock sind toll. Das Hotel ist sehr zentral gelegen.

Posted by on 27 Dec 2022

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Comment from Hotel Management

18 Jan 2023 by chic&basic dot

Thank you for your excellent review!We hope to welcome you again.Regards,

About the Chic & Basic dot

Location Calle del Maestro Victoria 5, Madrid, 28013

Property Features

  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Chic Basic Dot
  • Chic & Basic Dot Hotel
  • Chic & Basic Dot Madrid
  • Chic & Basic Dot Hotel Madrid

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.