30 Jul 2022 by Thank you
Dear Sergio, Thank-you for sharing your review It will inspire our efforts to improve. Kind regards Guitart Hotels
5 Aug 2022 by Merci
Bonjour Mohammed, Merci pour votre commentaire, nous en prenons note pour nous améliorer. Cordialement Guitart Hotels
12 Feb 2020 by Vicente Álvarez, Directeur général
Cher hôte, Nous sommes désolés que votre séjour parmi nous n'ait pas répondu à vos attentes. Nous rappelons que notre équipe est à votre entière disposition sur place pour réagir à tout désagrément et ainsi, rendre votre séjour le plus agréable possible. Nous espérons avoir l’opportunité de vous accueillir de nouveau afin de changer votre perception concernant notre établissement. Cordialement, Vicente Álvarez, Directeur général
13 Dec 2019 by Vicente Álvarez, Directeur général
Cher hôte, Merci d'avoir pris le temps de poster ce commentaire à propos du Guitart Gold Central Park Resort & Spa, Lloret de Mar. Nous sommes heureux que vous ayez apprécié notre emplacement et nos infrastructures. Nous sommes par contre sincèrement désolés que votre séjour parmi nous ne vous ait pas satisfait. Nous avons bien pris note de vos remarques et nous sommes navrés pour les désagréments. Nous aurions souhaité que vous nous en fassiez par lors de votre séjour, nous aurions alors pu intervenir directement en vous envoyant une retouche ménage ou en vous relogeant dans la mesure de nos disponibilités. Nous déplorons cependant les désagréments mentionnés, et allons convoquer une réunion pour y remédier. Quant à l'hygiène de notre hôtel, c'est un point sur lequel nous ne transigeons pas et nous remontons vos observations au personnel concerné. En ce qui concerne la restauration, nous tenons à rappeler que nos trois restaurants proposent un menu buffet varié avec une roue de menu préparée par un professionnel, équilibrée et différente tous les jours. De plus, 3 fois par semaine, au service du dîner, vous disposez d'offres thématiques. Vous pouvez également opter pour notre restaurant grill à la carte ouvert de juin à septembre Nous serions ravis d'avoir l'occasion de vous revoir parmi nous pour un séjour 100% réussi cette fois. Sincères salutations, Vicente Álvarez, Directeur général
The property is closed between 1 November and 30 March.
Guitart Central Park Aqua Resort offers its guests a complimentary water park, 4 outdoor swimming pools, a waterslide, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business centre and coworking spaces are available. There are 5 meeting rooms available. A kids' pool, a terrace, and a free kid's club are also featured at the family-friendly Guitart Central Park Aqua Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lloret de Mar hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Guitart Central Park Aqua Resort offers 476 accommodations with a safe and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include a shower and bidets. This Lloret de Mar hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily.
Mediterrania – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
