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Le Riad O2 et la Douiria

Bed Count 6 Full Beds Maximum Occupancy 22 Max

Le Riad O2

Bed Count 3 Full Beds Maximum Occupancy 16 Max

la Douiria

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Riad O2. During your stay, you're just a quick walk from Le Jardin Secret. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1850, this 4-star riad has 7 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and free toiletries in each room.

  • Air-conditioned rooms with room service, free bottled water and in-room massages
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine while dining at Rachida at Riad O2
  • Treat yourself to deep-tissue massages, facials or body treatments at Spa at Riad O2
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a steam room
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • Within a 10-minute walk of Dar el Bacha Palace and Le Jardin Secret
  • Train station pick-up and local-area shuttle service available for a fee

Riad O2 ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riad O2

Family (1)
5 out of 5
Très joli Riad Proche des souks au coin de la médina Belle chambre, superbe terrasse pour se détendre et jaccuzzi à disposition (seul bémol il faut demander tous les jours à ce qu il soit chauffé et pour quelle heure car il faut 4h pour le chauffer) Le personnel est adorable les deux cuisinières vous préparent un copieux et délicieux petit déjeuner le dîner est possible et très bon superbe tajine...le personnel vous accueille avec le sourire du début à la fin de votre séjour Je recommande ce Riad, mon amie et moi avons passé de très jolis moments pour notre première visite à Marrakech !

Posted by on 26 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Annette McQuillan

Merci pour votre review. Nous sommes ravis de lire que vous avez passé un bon moment au Riad O2.

1 out of 5
Schrecklich, schmutzig nicht wie auf den Fotos und verstecktes Ort obwohl wir es bezahlt haben sind wir weg gegangen

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Annette McQuillan, Guest Relations at Riad O2

Dear Katarina, We are sorry to hear that you left without staying at Riad O2, maybe there was a misunderstanding but according to our Manager the reason that you left Riad O2 was its location. Riad O2 is in the Medina or old town of Marrakech, the streets are narrow and can be dark, maybe you were unfortunate to arrive before the local authorities had passed to collect rubbish and given this is Africa, people do leave their rubbish on the streets but it is collected every day and the streets cleaned as well. The entire Riad was repainted and renovated in June of 2019 so cannot agree with your comment about the cleanliness of Riad O2 which we feel is not accurate. Kind regards, Annette McQuillan

Property Features

Riad O2 offers its guests a full-service spa, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly Riad O2. An area shuttle within 8 km and a train station pick-up service are available for a fee. A complete renovation of Riad O2 was completed in August 2015. This 4-star Marrakech riad is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Built in 1850
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Marrakech (RAK-Menara) (8.1 km / 5 mi)
  • Train station: Marrakech Central Station (3.1 km / 1.9 mi)
  • Property shuttles: Area shuttle within 8 km and train station pick-up available for a surcharge

Room Amenities

Riad O2 offers 7 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. This Marrakech riad provides complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 11:30 AM.

Rachida at Riad O2 – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

Spa at Riad O2 has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 202.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riad O2

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the full amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 23 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MAD 202.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • O2 Marrakech
  • O2 Riad
  • Riad O2
  • Riad O2 Marrakech
  • Riad o2 Hotel Marrakech
  • Riad o2 Hotel Marrakech
  • Riad O2 Riad
  • Riad O2 Marrakech
  • Riad O2 Riad Marrakech

You should know

  • Riad O2 offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.