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4.3 out of 5

"Lovely staff and great facilities. Easy to travel to different areas on València " More

By a verified traveller on Mon 16 Dec 2019

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 15 Aug - 16 Aug

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room Single Use (with views)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Junior Suite Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room (with views)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Gulliver Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. Built in 1995, this 5-star hotel has 239 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a Smart TV in each room.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the nice bathrooms, overall comfort and comfy beds
  • Within a 15-minute walk of City of Arts and Sciences and Gulliver Park
  • Cruise terminal, shopping centre and casino shuttle service available for a fee

SH Valencia Palace Hotel ratings based on 42 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SH Valencia Palace Hotel

Everyone (21) Couples (14) Family (1)
5 out of 5

Posted by on 31 Dec 2019

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Comment from Hotel Management

30 Jan 2020 by XIMO

Thank you very much. Kind regards.

5 out of 5
Lovely staff and great facilities. Easy to travel to different areas on València

Posted by on 16 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by calidad

Thank you very much!

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by calidad

Thank you!

4 out of 5

One night

We spent one night in the hotel so we cannot really judge. The rooms are big, clean and excellent bathroom. I would recommend for both business and leisure travel.

Posted by on 1 Oct 2015

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4 out of 5

nice hotel in Valencia

This is a modern hotel. It is well appointed and the room was very nice. Breakfast was very expensive so we went to cafe near by. There is a nice pool on roof but it gets quite crowded late pm. Some of the reception staff were somewhat curt and need a better attitude. Location is ok but it is a longish walk to old city and beach requires a bus trip but bus stop is near hotel and trip is cheap and easy. Didnt eat dinner in hotel.

Posted by on 1 Sep 2015

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5 out of 5

Lovely Visit

Excellent Hotel in good location. Staff very helpful,and breakfast was one of the best we have had in any Hotel. Would visit again.

Posted by on 3 Mar 2015

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5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

18 Feb 2020 by calidad

Thank you very much

4 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

18 Feb 2020 by calidad

Thank you very much

4 out of 5
Das Hotel macht einen sehr gepflegten Eindruck, modern und trotzdem heimelig. Die Zimmer sind freundlich, hell, einfach stilvoll eingerichtet und sehr sauber. Das Personal ist zuvorkommend und sehr freundlich. Einzig, dass Frühstücksbuffet lässt etwas zu wünschen übrig. Hat noch Verbesserungspotenzial sowohl organisatorisch wie auch von der Auswahl. Ist aber geschmacksache und für mich kein Grund dies als negativ Bewertung anzusehen. Ganz im Gegenteil würde ich das Hotel gerne weiterempfehlen und bedanke mich bei allen das wir eine so schöne Zeit in Valencia verbringen durften... Urs und Petra

Posted by on 5 Jan 2020

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Comment from Hotel Management

20 Feb 2020 by calidad

Vielen Dank für Ihre Hilfe zur Verbesserung

5 out of 5
Klasse Service ,Zentral gelegen kommen nächstes Kahr wieder

Posted by , from Hamburg on 31 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by calidad

Vielen Dank

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

SH Valencia Palace Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available. A complete renovation of SH Valencia Palace Hotel was completed in August 2017. This 5-star Valencia hotel is smoke free.

  • 239 guestrooms or units
  • 7 levels
  • Built in 1995
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Valencia (VLC) (11.7 km / 7.3 mi)
  • Train station: Valencia North Station (1.9 km / 1.2 mi)
  • Metro station: Aragon Station (0.7 km / 0.5 mi)
  • Property shuttles: Cruise terminal shuttle, beach shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

SH Valencia Palace Hotel offers 239 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Restaurante Albufera – This fine-dining restaurant serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's spa can only accommodate 5 guests at a time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.99 per person (approximately)
  • Self-parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Valencia
  • SH Palace
  • SH Palace Hotel
  • SH Palace Hotel Valencia
  • SH Valencia
  • SH Valencia Palace
  • Valencia Palace
  • Valencia Palace SH
  • Valencia SH
  • Valencia SH Palace
  • SH Valencia Palace Hotel
  • SH Valencia Palace
  • SH Valencia Palace Hotel Hotel
  • SH Valencia Palace Hotel Valencia
  • SH Valencia Palace Hotel Hotel Valencia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.