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4.3 out of 5

"Lovely staff and great facilities. Easy to travel to different areas on València " More

By a verified traveller on Mon 16 Dec 2019

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£123* Per night/room 26 May - 27 May

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room Single Use (with views)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Turia Gardens. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 11 minutes by foot from Mestalla Stadium and a 3-minute drive from Oceanogràfic Aquarium
  • Cruise terminal, shopping centre and casino shuttle service available for a fee

SH Valencia Palace Hotel ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SH Valencia Palace Hotel

Everyone (23) Couples (6) Family (2)
5 out of 5

Posted by on 31 Dec 2019

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Comment from Hotel Management

30 Jan 2020 by XIMO

Thank you very much. Kind regards.

5 out of 5
Lovely staff and great facilities. Easy to travel to different areas on València

Posted by on 16 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by calidad

Thank you very much!

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by calidad

Thank you!

5 out of 5
.

Posted by on 27 Jun 2023

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Comment from Hotel Management

27 Jun 2023 by XIMO GONZALEZ BLASCO

Thank you so much for your great evaluation.Kind regards.

4 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

16 May 2023 by XIMO GONZALEZ BLASCO

Thank you very much for your evaluationKind regards.

5 out of 5
Loistava palvelu

Posted by on 2 May 2023

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Comment from Hotel Management

2 May 2023 by XIMO GONZALEZ BLASCO

Good morning,Thank you so much for your great evaluation.Kind regards.

5 out of 5
Das Hotel befindet sich am Radweg und der Turia Park ist auch gleich nebenan. Die Metro erreicht man auch in Gehdistanz. Das Personal war stets sehr hilfsbereit vorallem an der Reception.

Posted by on 24 Apr 2023

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Comment from Hotel Management

25 Apr 2023 by XIMO GONZALEZ BLASCO

Vielen Dank für Ihre hervorragende Bewertung.Mit freundlichen Grüssen.

4 out of 5

Posted by on 15 Aug 2022

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Comment from Hotel Management

18 Jan 2023 by calidad

gracias

5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

18 Feb 2020 by calidad

Thank you very much

4 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

18 Feb 2020 by calidad

Thank you very much

Property Features

SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available. This 5-star Valencia hotel is smoke free.

  • 239 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1995
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Valencia North Station (2 km / 1.2 mi)
  • Metro station: Aragon Station (0.7 km / 0.5 mi)
  • Property shuttles: Cruise terminal shuttle, beach shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Restaurante Albufera – This fine-dining restaurant serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's spa can only accommodate 5 guests at a time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.99 per person
  • Self-parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Valencia
  • SH Palace
  • SH Palace Hotel
  • SH Palace Hotel Valencia
  • SH Valencia
  • SH Valencia Palace
  • Valencia Palace
  • Valencia Palace SH
  • Valencia SH
  • Valencia SH Palace
  • SH Valencia Palace Hotel
  • SH Valencia Palace
  • SH Valencia Palace Hotel Hotel
  • SH Valencia Palace Hotel Valencia
  • SH Valencia Palace Hotel Hotel Valencia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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