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4.5 out of 5

"been 42 times so like it but recently the buffet restaurant has been closed in the evening so you cant go h/b " More

By a verified traveller on Thu 30 Sep 2021

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Double ( 2 Adults )

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£195* Per night/room 3 Mar - 4 Mar

Preferred Club Suite Ocean View (2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Suite Ocean View (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Preferred Club Junior Suite (2+1)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Preferred C. Double Ocean View (2adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Preferred Club Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Dreams Jardin Tropical Resort & Spa. During your stay, you're just a quick walk from Centro Comercial San Eugenio. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, 2 poolside bars and 4 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials or massages at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and yoga classes
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from Centro Comercial San Eugenio and 13 minutes on foot from Siam Park
  • Pets welcome for a fee (restrictions apply)

Dreams Jardin Tropical Resort & Spa ratings based on 75 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dreams Jardin Tropical Resort & Spa

Everyone (45) Couples (25) Family (5)
5 out of 5
been 42 times so like it but recently the buffet restaurant has been closed in the evening so you cant go h/b

Posted by on 30 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by Quality Manager

Dear Rodger, Thank you very much for choosing our Hotel Jardin Tropical and for taking the time to write a review of your impressions and recommendations. We are truly sorry that you couldn't enjoy the buffet during your stay, this time. Please be informed that the buffet will open soon again in the next week. Next time that you will come again, all the services will be like before covid-time. Once again thank you for your feedback, we will see you soon. Sunny greetings from Tenerife, Quality Manager

3 out of 5
Unique architecture. Mostly great staff. Nice rooms, great breakfast. Club lounge was only open few hours every day (I was told by email 1 week before arriving that it was open as usual with no limitations). Half board was just OK. Gardens very much neglected. Piles of leaves and dead plants everywhere. Lower pool area in urgent need of repair. Loose stones and concrete. Very dangerous. Hotel could be great but not there yet... A pity.

Posted by , from Antwerp on 19 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Quality Manager

Dear Bart, Thank you for taking your time in expressing your feedback about your stay in the Hotel Jardín Tropical. We are sorry to read of your disappointment in terms of the services provided in the establishment: we will surely deliver your feedback about the Club services to the staff with no hesitation, as well as about the garden maintenance that is made each day in the Hotel. We would love to welcome you again soon. KIndest Regards,

3 out of 5

Posted by on 17 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Quality Manager

Dear Guest, Thank you for taking your time in leaving your rating. We hope to see you again soon. Best Regards,

5 out of 5
The Club, fitness classes & lovely breakfast. The fitness instructors are lovely and offer a range of activities. Club area is fabulous giving you access to designated areas.

Posted by on 22 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by Quality Manager

Dear Aj, Thank you so much for the excellent opinion and for staying at the Hotel Jardín Tropical. We will deliver your compliments to the Club Team, and we hope to see you again soon. Best Regards, Quality Manager

5 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Quality Manager

Thank you for your kind review! We hope we can welcome you again in the near future. Kind regards, Quality Manager

5 out of 5
I liked the unique style of the hotel,also staff very helpful & friendly especially Miguel in the bar.we found only 1 employee in the buffet at night taking room no to be unfriendly & little English to deal with us.Our room also near the road was not ideal as most nights at 1.30 am trucks picked up rubbish & glass .Will return to a different room though.

Posted by on 24 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Quality Manager

Dear Guest, We would like to thank you for taking your time in expressing your opinion about your recent stay in our Resort. We are glad to know you had a very good stay. On the other hand, we are sorry to read of your perception about one of the employees in our buffet restaurant. We will deliver your observations to all the team with no hesitation. We would love to see you again soon. Best Regards, Quality Manager

5 out of 5
The hotel was wonderful. Clean, well run. We went Club, I can recommend.

Posted by on 7 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Quality Manager

Dear Guest, Thank you so much for your kind review. We are thrilled you enjoyed your stay with us here in Tenerife. We will be looking forward to seeing you in our hotel again soon. Kind regards, Quality Manager

4 out of 5

Posted by on 19 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Quality Manager

Thank you for your excellent rating. Kindest Regards, Quality Manager

4 out of 5
Our third visit but first following an extensive renovation in 2017 . Positive points - the hotel has lots of character and the. Outdoor gym has lots of equipment , has great views and is accessible at good times. The breakfasts are a great start to the day but it was very busy at peak times Downside is that the hotel is a lot more commercial than before and you now have to be a club member ( 80 eouros per room per day including drinks during the day ) if you want to access the sunbathing area at the top which has always had breathtaking views. This charge applies even if you are on full board and had I been I would have been really pissed off. As it was I went B and B , booked and paid up front so got a good deal. They do not even offer all inclusive as an option and I , and a number of other guests ,found this latest policy really divisive. 15 euros a day for car parking is also excessive but they did eventually reduce that for me. We did a three day deal for the hotels three restaurants which worked out o k in the end but do not go for it unless you are certain as you will not be able to cancel it. Finally I would not go to Las Roccos the seafood restaurant at night again as the thing that sells it are the views and you could be anywhere in the dark and we found the menu pretentious . On balance I love the location but am not sure I would return again

Posted by on 19 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Quality Manager

I would like to begin by thanking you for choosing Hotel Jardin Tropical for your holiday, as well as for sharing your comments with us through Expedia. We are truly sorry to read that your experience with us did not meet your expectations due to the situations mentioned in your review. We will forward your comments to the Management in order for them to take the necessary corrective measures. Once again thank you for your feedback, and shall you decide to trust our hotel again, please do not hesitate to contact us, since we will do our very best for you to have a lovely holiday. Kind regards, Quality Manager

4 out of 5
1st the good stuff. Almost everything was just great. The hotel setting is so beautiful, with some pools over looking the sea and various different bars and restaurants located around the complex. The breakfast had everything you could wish for and was well worth paying for. The staff were all friendly & helpful & the setting was just right. Close enough to the beaches, restaurants & bars but without any noise or any other problems. The cab from the airport took approx. 20 mins and cost 28 euros Suitable for Families & couples. Now the small, down side. The bathroom walls were covered In stains from water marks or something else, which is strange as the rest of the hotel was spotless. maybe its just be because they didn't use the correct paint for the room, although the ones around the toilet made you wonder. Also no Iron,or board, so tried calling reception for one but no details near the phone for who to ring. Saying that I would definitely recommend to others and go back myself as I'm sure that's just a one off problem. 4.5 stars out of 5.

Posted by , from london on 15 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Quality Manager

Dear m, Thank you for taking some time to writing your experience with us on Expedia. We are happy to see that you have enjoyed your stay. Normally with calling the reception, they call houskeeping to bring you an iron and iron board. We thank you for your feedback, because it helps us to keep improving. It would be a pleasure to welcome you again in your next stay with us. Kind regards, Quality Manager

About the Dreams Jardin Tropical Resort & Spa

Location Calle Gran Bretana s/n, Costa Adeje, Adeje, Tenerife 38660

All-inclusive Details

All-inclusive room rates at Dreams Jardin Tropical Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Dreams Jardin Tropical Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Dreams Jardin Tropical Resort & Spa offers its guests 2 outdoor swimming pools and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 5705 square feet (530 square metres) and includes conference rooms. A terrace, a free kid's club, and tour or ticket assistance are also featured at the eco-friendly Dreams Jardin Tropical Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Adeje hotel.

  • 419 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 5705 sq ft of conference space
  • 530 sq. m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Dreams Jardin Tropical Resort & Spa offers 419 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Memory foam beds feature down duvets. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and hairdryers. This Adeje hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Memory foam beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Dreams Jardin Tropical Resort & Spa has 7 restaurants serving lunch and dinner.

La Trattoria – This restaurant is located by the pool and specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Babbo American Grill – This poolside brasserie only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Lava bar – This lobby lounge overlooks the pool and garden. Guests can enjoy al fresco dining (weather permitting). Open daily.

Barefoot Grill – This poolside restaurant serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in .

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per night
  • Maximum 1 per room (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jardin Tropical
  • Hotel Tropical Jardin
  • Jardin Tropical
  • Jardin Tropical Adeje
  • Jardin Tropical Hotel Adeje
  • Tropical Jardin
  • Hotel Jardin Tropical Tenerife/Adeje
  • Hotel Jardin Tropical Tenerife/Costa Adeje
  • Jardín Tropical Hotel
  • Dreams Jardin Tropical & Adeje
  • Dreams Jardin Tropical Resort Spa
  • Dreams Jardin Tropical Resort & Spa Hotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.