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4.5 out of 5
Excellent!
See all 81 ebookers Reviews

"been 42 times so like it but recently the buffet restaurant has been closed in the evening so you cant go h/b " More

By a verified traveller on Thu 30 Sep 2021

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Preferred Club Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Preferred Club Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Preferred C. Double Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Preferred Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Dreams Jardin Tropical Resort & Spa ratings based on 81 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dreams Jardin Tropical Resort & Spa

Everyone (49) Couples (27) Family (5)
5 out of 5

Posted by on 10 Feb 2024

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Comment from Hotel Management

12 Feb 2024 by Quality manager

Thank you very much for the excellent evaluation, Alexandra.We hope to see you again soon.Kind regards,

5 out of 5
been 42 times so like it but recently the buffet restaurant has been closed in the evening so you cant go h/b

Posted by on 30 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by Quality Manager

Dear Rodger, Thank you very much for choosing our Hotel Jardin Tropical and for taking the time to write a review of your impressions and recommendations. We are truly sorry that you couldn't enjoy the buffet during your stay, this time. Please be informed that the buffet will open soon again in the next week. Next time that you will come again, all the services will be like before covid-time. Once again thank you for your feedback, we will see you soon. Sunny greetings from Tenerife, Quality Manager

3 out of 5
Unique architecture. Mostly great staff. Nice rooms, great breakfast. Club lounge was only open few hours every day (I was told by email 1 week before arriving that it was open as usual with no limitations). Half board was just OK. Gardens very much neglected. Piles of leaves and dead plants everywhere. Lower pool area in urgent need of repair. Loose stones and concrete. Very dangerous. Hotel could be great but not there yet... A pity.

Posted by , from Antwerp on 19 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Quality Manager

Dear Bart, Thank you for taking your time in expressing your feedback about your stay in the Hotel Jardín Tropical. We are sorry to read of your disappointment in terms of the services provided in the establishment: we will surely deliver your feedback about the Club services to the staff with no hesitation, as well as about the garden maintenance that is made each day in the Hotel. We would love to welcome you again soon. KIndest Regards,

3 out of 5

Posted by on 17 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Quality Manager

Dear Guest, Thank you for taking your time in leaving your rating. We hope to see you again soon. Best Regards,

5 out of 5
The Club, fitness classes & lovely breakfast. The fitness instructors are lovely and offer a range of activities. Club area is fabulous giving you access to designated areas.

Posted by on 22 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by Quality Manager

Dear Aj, Thank you so much for the excellent opinion and for staying at the Hotel Jardín Tropical. We will deliver your compliments to the Club Team, and we hope to see you again soon. Best Regards, Quality Manager

5 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Quality Manager

Thank you for your kind review! We hope we can welcome you again in the near future. Kind regards, Quality Manager

5 out of 5
I liked the unique style of the hotel,also staff very helpful & friendly especially Miguel in the bar.we found only 1 employee in the buffet at night taking room no to be unfriendly & little English to deal with us.Our room also near the road was not ideal as most nights at 1.30 am trucks picked up rubbish & glass .Will return to a different room though.

Posted by on 24 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Quality Manager

Dear Guest, We would like to thank you for taking your time in expressing your opinion about your recent stay in our Resort. We are glad to know you had a very good stay. On the other hand, we are sorry to read of your perception about one of the employees in our buffet restaurant. We will deliver your observations to all the team with no hesitation. We would love to see you again soon. Best Regards, Quality Manager

5 out of 5
The hotel was wonderful. Clean, well run. We went Club, I can recommend.

Posted by on 7 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Quality Manager

Dear Guest, Thank you so much for your kind review. We are thrilled you enjoyed your stay with us here in Tenerife. We will be looking forward to seeing you in our hotel again soon. Kind regards, Quality Manager

4 out of 5

Posted by on 19 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Quality Manager

Thank you for your excellent rating. Kindest Regards, Quality Manager

4 out of 5
Our third visit but first following an extensive renovation in 2017 . Positive points - the hotel has lots of character and the. Outdoor gym has lots of equipment , has great views and is accessible at good times. The breakfasts are a great start to the day but it was very busy at peak times Downside is that the hotel is a lot more commercial than before and you now have to be a club member ( 80 eouros per room per day including drinks during the day ) if you want to access the sunbathing area at the top which has always had breathtaking views. This charge applies even if you are on full board and had I been I would have been really pissed off. As it was I went B and B , booked and paid up front so got a good deal. They do not even offer all inclusive as an option and I , and a number of other guests ,found this latest policy really divisive. 15 euros a day for car parking is also excessive but they did eventually reduce that for me. We did a three day deal for the hotels three restaurants which worked out o k in the end but do not go for it unless you are certain as you will not be able to cancel it. Finally I would not go to Las Roccos the seafood restaurant at night again as the thing that sells it are the views and you could be anywhere in the dark and we found the menu pretentious . On balance I love the location but am not sure I would return again

Posted by on 19 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Quality Manager

I would like to begin by thanking you for choosing Hotel Jardin Tropical for your holiday, as well as for sharing your comments with us through Expedia. We are truly sorry to read that your experience with us did not meet your expectations due to the situations mentioned in your review. We will forward your comments to the Management in order for them to take the necessary corrective measures. Once again thank you for your feedback, and shall you decide to trust our hotel again, please do not hesitate to contact us, since we will do our very best for you to have a lovely holiday. Kind regards, Quality Manager

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