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4.5 out of 5

"Lovely friendly staff. 3 nights stay but water,tea,coffee,shower gel etc never replaced when room serviced. " More

By a verified traveller on Mon 05 Aug 2019

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Standard Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£57* Per night/room 19 Jun - 20 Jun

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Novotel Amsterdam Schiphol Airport. During your stay, you'll be close to Winkelcentrum Vier Meren. Features include free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 314 rooms over 13 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars (stocked with some free items)
  • Free WiFi
  • Enjoy a bite to eat at Gourmet Bar, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre, bicycles to rent and a playground
  • Guests have great things to say about the overall condition of the property and the central location
  • 6 minutes by car from World Trade Center Schiphol Airport and 7 minutes from Rijksmuseum Amsterdam Schiphol

Novotel Amsterdam Schiphol Airport ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Amsterdam Schiphol Airport

Everyone (10) Couples (3) Family (4)
4 out of 5
Lovely friendly staff. 3 nights stay but water,tea,coffee,shower gel etc never replaced when room serviced.

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Stef Mohlmann - Duty Manager

Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to my team which strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards,

5 out of 5

Posted by on 24 Jul 2019

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5 out of 5
Excellent friendly helpful staff, even booked and printed my train tickets for me

Posted by on 3 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Deveney Liesdek - Trainee Duty Manager

Dear guest, Thank you so much for your super kind words and time to write this review. We are so very happy to read that you enjoyed your stay with us. Please rest assured I will pass your wonderful compliments on to my team, which strives for excellent guest service each day. I hope to welcome you back soon! Kind regards,

4 out of 5
Quick check in, great customer service and buffet breakfast was great.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Stef Mohlmann - Duty Manager

Thanks for the lovely words Anonymous. I will pass your compliments on to my team who'd be happy to hear that the service they provided exceeded your expectations. Kind regards,

5 out of 5
The rooms were very nice and clean. Staff were friendly.

Posted by on 18 Feb 2019

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Comment from Hotel Management

19 Feb 2019 by Stef Mohlmann - Duty Manager

Thanks. We really appreciate the feedback. Looking forward to your next stay.

4 out of 5
nice hotel! the peoples in the night at the reception were very nice and friendly, I liked these people!

Posted by on 7 Jan 2019

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Comment from Hotel Management

7 Jan 2019 by Team Novotel

Thanks! Looking forward to you next stay.

5 out of 5
Friendly staff. Comfortable, clean modern rooms. Spacious, well designed lobby with restaurant and bar. Great breakfast with wide selection of hot and cold foods. 2 minutes walk from Hoofddorp train station, then 20 minutes to Amsterdam Centraal or just 5 minutes to Schiphol Airport. Recommend purchasing an Amsterdam & Region travel ticket to get around. We enjoyed our stay here.

Posted by , from Inverness UK on 15 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Stef Mohlmann - Duty Manager

Dear Gordon, Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to my team which strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards,

4 out of 5
Nice, cleaned hotel Bed not enough comfortable Very good breakfast I was there with my husband and two kids, it was very nice vacation. It was good for star ⭐️ trips in all places in Holland

Posted by on 17 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Stef Mohlmann - Duty Manager

Dear Etedal, Thank you for your recent stay and feedback. Its really great to read that you have enjoyed your stay with us. I will pass your compliments on to my team. Small tip for next time: ask our staff for a nice topper for the bed. This way you can even sleep more comfortable. Looking forward to your next stay.

5 out of 5
One of the reasons why I choose Novotel when travelling with my children is because of my previous experience of staying at Novotel in different countries. You can barely find a more family friendly place for an affordable price! What appeals to me about Novotel is the hotel's consistency in offering the highest level of customer service. The hotel staff deserve a special thank you for doing the extra mile for making my family's stay most enjoyable! Last but not least, Novotel Hoofddorp is conveniently located within just 3min walk to the suburban railway station and is within an easy reach to Amsterdam Schiphol airport (4min by train) and the city centre (less than 20min by train). I am more than happy to recommend this place to anyone and will definitely stay with Novotel again!

Posted by , from York, England on 5 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by Stef Mohlmann - Duty Manager

Dear Andrew, Thank you for your kind words and positive review. Please do stay with us again if you are ever looking for a place to stay near Amsterdam. Safe travels.

4 out of 5
Das Hotel war schön. War in einer ruhigen Lage. Zimmer waren sauber. Parken konnte man im eigenen Parkhaus aber Gebührenpflichtig *Tagessatz 17,50€* Würden es für einzelne Tage immer wieder nehmen.

Posted by , from Wiesbaden on 22 Jul 2020

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Comment from Hotel Management

22 Jul 2020 by Stef - Duty Manager team NASA

Dear Mo, Thanks for the lovely words and recent stay. Really great to read that you enjoyed the facilities in our hotel. Please be advised that the car park facility is not owned by Novotel. We are merely located next to them. Safe travels and hopefully we will meet again in the future.

About the Novotel Amsterdam Schiphol Airport

Location Taurusavenue 12, Hoofddorp, 2132 LS

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference centres. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Novotel Amsterdam Schiphol Airport. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This 4-star Hoofddorp hotel is smoke free.

  • 314 guestrooms or units
  • 13 levels
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Schiphol Airport (AMS) (7 km / 4.3 mi)
  • Train station: Hoofddorp Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Amsterdam Schiphol Airport offers 314 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. 40-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 11 AM.

Gourmet Bar – This brasserie specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Higher than standard internet speeds are available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.5505 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.00 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Amsterdam Schiphol Airport opening December 2015 Hotel
  • Novotel Amsterdam opening December 2015 Hotel
  • Novotel Amsterdam Schiphol Airport opening December 2015
  • Novotel Amsterdam opening December 2015
  • Novotel Amsterdam Schiphol Airport Hotel
  • Novotel Amsterdam Schiphol Airport Hotel Hoofddorp
  • Novotel Amsterdam Schiphol Airport Hotel
  • Novotel Amsterdam Schiphol Airport Hoofddorp
  • Hotel Novotel Amsterdam Schiphol Airport Hoofddorp
  • Hoofddorp Novotel Amsterdam Schiphol Airport Hotel
  • Hotel Novotel Amsterdam Schiphol Airport
  • Novotel Amsterdam Schiphol Airport (opening December 2015)
  • Novotel Amsterdam Schiphol
  • Novotel Amsterdam Schiphol
  • Novotel Amsterdam Schiphol Airport Hotel
  • Novotel Amsterdam Schiphol Airport Hoofddorp
  • Novotel Amsterdam Schiphol Airport Hotel Hoofddorp

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.