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"This is a very popular resort hotel but it badly needs some money spent on it now as it is looking very tired. Excessively high summer prices charged ... " More

By a verified traveller on Mon 12 Aug 2019

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Hotel Description

Coylumbridge Hotel's good location gets good marks from our customers. During your stay, you'll be within walking distance of Rothiemurchus Estate Visitor Centre. Free self-parking, 2 indoor pools and 3 restaurants are available.

  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 indoor pools
  • Indulge with massages, facials or body wraps at Thai Lodge Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Rothiemurchus Estate Visitor Centre and Speyside Wildlife
  • Cats and dogs welcome for a fee (restrictions apply)

Coylumbridge Hotel ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Coylumbridge Hotel

Everyone (8) Couples (1) Family (2)
2 out of 5
In a nice location they say it it been upgrade that a big lie !!! . Spending money on items that they don't need ,instead spending it on more staff, repairing the roads and better dinner food, there more they could do and make it good ....all to do with profit !!!!!

Posted by , from London on 11 Jul 2022

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3 out of 5

Posted by on 16 Feb 2020

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2 out of 5
We stayed in this hotel a few years go and, whilst it was a little tired around the edge, the service, food and amenities were top class. Having had this experience we paid a bit more than what we wanted to to return but how times have changed. The hotel has been taking over by another company earlier this year and there has been no investment at all. The rooms and common areas are looking tired, the shower barely worked and was never hot, the swimming pool facilities were not clean and need renovations (the slide was shut) and the food was terrible. Staff were helpful when available but there didn’t seem to be enough. We waited an hour for our mains at dinner time and the wrong order eventually appeared (and the quality was appalling). Plates, food and patience were wearing thin at breakfast time and there was no table service. The coffee was disgusting. All in all a total rip off...such a shame as the hotel used to be excellent.

Posted by on 25 Aug 2019

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4 out of 5
This is a very popular resort hotel but it badly needs some money spent on it now as it is looking very tired. Excessively high summer prices charged by new owners Britannia, though plenty to keep kids happy on site. So much to do out and about in this beautiful area of Scotland.

Posted by on 12 Aug 2019

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3 out of 5

Posted by on 17 Mar 2019

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3 out of 5
Check in was slow but in fairness; we arrived at a busy time. Was told we had been upgraded, however we were put in a family room with bunkbeds. I specifically booked a room with two double beds because the kids dont like bunks. Rooms were clean but a little outdated and the bed was too hard and uncomfortable. Facilities are good but as it was mid week and March; some things were closed or open with time constraints. Entertainment in evening good. Food lovely, drinks well overpriced. Would return again in the Summer months.

Posted by on 9 Mar 2019

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2 out of 5
The rooms and bathrooms although spotless are suffering from a lack of investment. The cheap matresses are past their best and sag. The pool changing rooms were filthy and unhygienic with tired lockers many of which did not lock.The staff were however attentive and pleasant. Such a pity the investment is not there. For the money one is paying you get so much more in mainland Europe.

Posted by , from Fife on 21 Feb 2019

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1 out of 5
We were a group of 4, stayed there in 2 rooms for 2 nights. One of the rooms weren’t ready until 4pm, the reception staff were really rude. Immediately after check-in noticed stagnant water in the bathtub and the room had a really bad odour. I called reception and the shift manager was polite and offered an upgrade to a suite room. We stayed in the suite room for 2 nights. The room was very spacious, but the setup was outdated and shower head fell off during the 2nd use. Swimming pool and change room areas were filthy and poorly maintained. Restaurants were alright, food standards were satisfactory. Everything fell well short of other Hilton standards. If you want to stay near Coylumbridge, pls give Hilton a miss and you will be saved from terrible disappointment

Posted by on 7 Dec 2018

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3 out of 5
Nice staff and grounds. Beds were very uncomfortable and food not great. We had to eat at 8.30 with kids as there were no other times available when we checked in. Would’ve been good to know you can book in advance.

Posted by on 8 May 2018

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5 out of 5
Hotel was really nice and centrally located for all those activities, staff was excellent and we had really good time. Food (Breakfast and dinner) was good - nice and fresh.

Posted by , from UK on 24 Apr 2018

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Property Features

Coylumbridge Hotel offers its guests 2 indoor swimming pools, outdoor tennis courts, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference rooms. A kids' pool, spa services, and a terrace are also featured at the family-friendly Coylumbridge Hotel. Self parking is free. This 4-star Aviemore hotel is smoke free.

  • 175 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Aviemore Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Coylumbridge Hotel offers 175 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.

Inverdruie Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.

The Bistro – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

American Diner – This diner serves lunch and light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts and a 24-hour health club are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Miniature golf on site
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Basketball on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Bowling alley on site
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body wraps.

  • Hot stone massage
  • Prenatal massage
  • Thai massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 25.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children ages 6 and older booked in a Breakfast Included or Dinner Included rate plan are charged for all meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 to 18.50 for adults and from GBP 10 to 14 for children
  • Fee for in-room wireless Internet: GBP 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.95 per 24-hour period (rates may vary)
  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coylumbridge
  • Coylumbridge Hilton
  • Hilton Coylumbridge
  • Hilton Coylumbridge Aviemore
  • Hilton Coylumbridge Hotel
  • Hilton Coylumbridge Hotel Aviemore
  • Aviemore Coylumbridge Hilton Hotel
  • Aviemore Coylumbridge Hotel
  • Aviemore Hilton
  • Hilton Aviemore
  • Hilton Coylumbridge - Aviemore Hotel Aviemore
  • Hilton Coylumbridge Hotel Aviemore, Scotland
  • Hilton International Aviemore
  • Coylumbridge Hotel Aviemore
  • Coylumbridge Aviemore
  • Coylumbridge Hotel Hotel
  • Coylumbridge Hotel Aviemore
  • Coylumbridge Hotel Hotel Aviemore

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.