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Kongresshotel Potsdam am Templiner See

4-star property
Am Luftschiffhafen 1, Potsdam, BB 020 3788 4841
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4.4 out of 5
Excellent!
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Double Room (small superior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£54* Per night/room 28 Apr - 29 Apr

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Kongresshotel Potsdam am Templiner See, you'll be within walking distance of Potsdam Forest and Havel Lake Area. Free WiFi in public areas, 2 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • For dining with garden views, stop by Restaurant Zeppelin, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from New Palace and 13 minutes from Belvedere on the Pfingstberg
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Kongresshotel Potsdam am Templiner See ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kongresshotel Potsdam am Templiner See

Everyone (2) Couples (2)
5 out of 5
War schon zum zweiten Mal dort, da mir der Wellnessbereich sehr gut gefällt. Vor allem der lange Pool, der zum „richtigen“ Schwimmen gut geeignet ist.

Posted by , from Lübeck on 1 Oct 2023

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Comment from Hotel Management

24 Oct 2023 by Matthias Januschke

Lieber Janneke,es freut uns sehr zu hören, dass Sie unser Wellnessbereich und insbesondere unser Schwimmbad schätzen. Es ist immer schön zu wissen, dass unsere Gäste ihre Zeit bei uns genießen. Ihre positive Rückmeldung ist uns eine große Motivation, weiterhin für ein angenehmes Ambiente zu sorgen. Wir freuen uns darauf, Sie bald wieder bei uns im Kongresshotel Potsdam begrüßen zu dürfen.Herzliche Grüße aus PotsdamIhr Guest Relation Manager

4 out of 5
It's a nice hotel in the middle of "nowhere" which makes me wonder why is parking not free?? We drive all the way there and for some reason parking is very far away from the rooms. Different elevators and buildings. Not easy to check-in and move bags especially with a pregnant lady and a dog. Premium Rooms are modern and comfortable (two single beds put together for some reason) guess it's the German style love but rooms are missing usb ports and better shower heads. The soap and shampoo and body was is a the same (cheap chemical soap). Best to use your own. Restaurantt serves excellent cuisine for dinner and breakfast is ok but pricey (16€) per head for continental standard buffet. Access to the lake is limited and its not a clean lake to swim in. Dogs can just about go down for a swim in some areas but it's busy with cycle and running paths.

Posted by on 15 Jul 2021

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4 out of 5
Die Lage ist super, das Frühstück auch. Leider war in unserer Dusche ein langes schwarzes Haar, was mal passieren kann. Allerdings hatte eines unserer Trinkgläser einen dicken Lippenstiftrand, was schon etwas eklig war, da es nach überhaupt nicht gereinigt/ausgetauscht aussah. Trotzdem würden wir wieder in das Hotel kommen.

Posted by on 29 Jul 2018

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Comment from Hotel Management

2 Aug 2018 by CM

Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Unannehmlichkeiten in Ihrem Zimmer. Da wir besonders viel Wert auf Sauberkeit legen, nehmen wir Ihren Hinweis sehr ernst. Unsere Hausdame wurde bereits informiert. Das Reinigungsteam werden wir noch einmal schulen und dafür sensibilisieren, dass die Zufriedenheit unserer Gäste an erster Stelle steht. Wir sind sicher, dass unser Haus Sie beim nächsten Aufenthalt vollständig von seiner sehr guten Qualität überzeugen kann. Freundliche Grüße Ihr Qualitätsteam

5 out of 5

Grosses Hotel, bei dem kein Wunsch offen bleibt

Schönes Zimmer, Zimmer ausreichend groß, außergewöhnlich grosses Hotel, sehr nettes und hilfsbereites Personal, viele Parkplätze in der Tiefgarage, wunderschön gelegen am Templiner See, Bezug zur Geschichte der Luftfahrt ( Zeppelin ), gutes Abendessen im Restaurant und reichhaltiges Frühstücks-Buffet.

Posted by on 20 Nov 2017

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Comment from Hotel Management

12 Jan 2018 by Qualitätsteam

Sehr geehrter Gast, vielen Dank für Ihre lobenden Worte. Gern haben wir diese zur Motivation an das gesamte Team weitergegeben. Wir freuen uns auf Ihren nächsten Besuch und verbleiben bis dahin mit freundlichen Grüßen. Ihr Qualitätsteam

4 out of 5
fahrradwochenende um die verschiedenen seen. sehr gute lage direkt am see und nach potsdam

Posted by on 29 Aug 2016

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Comment from Hotel Management

22 Sep 2016 by Qualiätsteam

Lieber Gast, vielen lieben dank für Ihre Bewertung. Schön, dass Ihnen Ihr Aufenthalt im Kongresshotel gefallen hat und Sie die Seen rund um Potsdam besichtigen konnten. Wir würden uns über einen erneuten Besuch freuen. Mit freundlichen Grüßen, Ihr Qualiätsteam.

About the Kongresshotel Potsdam am Templiner See

Location Am Luftschiffhafen 1, Potsdam, BB 14471

Property Features

Kongresshotel Potsdam am Templiner See offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre, 40 meeting rooms, and coworking spaces are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Kongresshotel Potsdam am Templiner See. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Potsdam hotel.

  • 452 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1996
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Potsdam Pirschheide Station (1.9 km / 1.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Kongresshotel Potsdam am Templiner See offers 452 accommodations with a hairdryer and free toiletries. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Pillow options
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant Zeppelin – Overlooking the garden, this restaurant serves breakfast and brunch.

Restaurant Lemon – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Open daily.

Blue Sky Bar – This cocktail bar overlooks the garden. Open daily.

Freiluftbar Zeppelin – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat tours on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Archery on site
  • Personal motorised watercraft on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are required to contact the property to make check-in arrangements.

Kongresshotel Potsdam am Templiner See offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per stay.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Self-parking fee: EUR 24 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per stay
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kongresshotel Am Templiner See
  • Kongresshotel Am Templiner See Hotel
  • Kongresshotel Am Templiner See Hotel Potsdam
  • Kongresshotel Potsdam Am Templiner See
  • Kongresshotel Potsdam am Templiner See Hotel
  • Kongresshotel Potsdam
  • Kongresshotel Potsdam am Templiner See Hotel
  • Kongresshotel Potsdam am Templiner See Potsdam

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.