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"The room we had was large and with a great view over the lake. " More

By a verified traveller on Sun 25 Aug 2019

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at De Vere Cotswold Water Park. During your stay, you'll be within walking distance of Combat Splat. Free WiFi in public areas, free self-parking and a full-service spa are available. This 4-star hotel has 328 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy a meal at the bistro or drinks at the pub
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments, body wraps or manicures and pedicures at Spa 6
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Combat Splat and 5 minutes from Cotswold Country Park and Beach

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Guest Room Double View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Guest Room Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

De Vere Cotswold Water Park ratings based on 14 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for De Vere Cotswold Water Park

Everyone (11) Couples (2)
2 out of 5
Check in staff could have been more advisable about where everything was placed inc spa and restaurants. Spa the facilities pool good as was steam and sauna. Experience shower needs work. Brasserie . One of the reasons we booked here . Night before we rung to book but told as there was a vj French’s party they had booked it all out so only option was the boathouse . Boathouse: front if house service efficient and food came out really fast but to the chefs detriment main course. Pie under cooked and shrunken microwAved peas for a meal which the charge was £17! Disappointing. Taken off the food bill after complaining . Waiting staff too young and naive just kept apologising and at one point decided to tell us that the pue. wouldn’t have been undercooked!! Staff training needed. Room : paid £137 for room but in day £74 same room. Room was not worth £137. Not usual de Vere standard. No mini bar, air conditioning control , there was a standing fan in the room!! Circulating same warm air. My husband is asthmatic so bad for health. No balcony . Wound not recommend it was apparent de Vere were only interested in the group corporate guests here on a weekend. Not individual guests. It’s supposed to be a five star hotel but the attention to customers was not equal. Spoilt our weekend. Will think twice if booking de Vere again . We’ve stayed at other de verse in the north . This one needs to up its game !!

Posted by on 21 Sep 2019

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5 out of 5
The room we had was large and with a great view over the lake.

Posted by on 25 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by General Manager

Dear Guest Thank you for your feedback , I am delighted you enjoyed your stay with us and I shall forward on your words of encouragement to our team. I hope we have the pleasure of welcoming you back soon. kind regards Michael Lavizani

2 out of 5
Could not use the dirty bathroom: mould in bathroom, mediocre customer service. Had to go eat elsewhere in Cirencester; . Tried to call Room service, the phone was not picked up.

Posted by on 9 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by Michael Lavizani

Thank you for taking the time to write a review. I am saddened to hear that there were elements of your stay that did not meet expectations, please be assured this feedback will be forwarded onto relevant senior management. Kind regards, Michael Lavizani General Manager

3 out of 5
Nice hotel marred by a few little but important things The main one was the room was very hot, this resulted in a poor nights sleep the air temperature outside was 6-12c so by no means a hot day. This looks to be a common problem as there was a floor standing fan in the room. The staff gave us a scripted response on leaving. The room tablet ( to look up info and order room service didn’t work , again reported but nothing done about it. Very much a shame with an otherwise nice stay.

Posted by on 12 May 2019

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Comment from Hotel Management

15 May 2019 by General Manager

Thank you for your feedback. I am pleased to note that you enjoyed your stay however am saddened to learn of various hindrances faced. I will of course review your concerns further with the relevant teams in order to investigate as the weather improvements were in place. Kindest regards, Michael Lavizani

3 out of 5
Hotel wasn't near a beach but near water park resorts which were very expensive for entrance fees.

Posted by on 25 Jul 2018

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Comment from Hotel Management

27 Jul 2018 by Hotel Manager

Thank you for your review. The hotel is not near a beach but our Concierge team are always on hand to provide information on the area and I am sorry if you were not aware. I hope you will consider visiting us again in the future. Kindest regards, Mark McKnight

3 out of 5
The hotel bar and lounge was cold and the seating was not very comfortable. Also the bedroom was cold and with only one lounge chair between the two of us. Use of the pool was limited to certain periods of the day.

Posted by on 1 May 2018

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Comment from Hotel Management

13 May 2018 by Richard Smith

Dear guest, Thank you for your feedback. I do apologise you found elements of your stay subpar, we certainly shall look into this further. Kindest Regards

5 out of 5

Relaxing weekend

This is a lovely hotel which is so clean!! V busy when my friend and I were there, as the end of half term week. I’ve been before so knew what to expect.

Posted by , from Hertfordshire on 30 Oct 2017

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5 out of 5

Perfect

Great stay absolutely loved it will be back again soon thanks

Posted by , from cheshire on 25 Aug 2017

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5 out of 5

Very nice stay

Just an overnight stay due to work, but very nice anyway. Room was large and great condition, with a lake view. Good bar and brasserie

Posted by on 5 May 2017

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4 out of 5

Wonderful location

Pros: Location, location, location.
Cons: Breakfast.
Location: Fantastic.
I last used this hotel 9 years ago when it was relatively new and the very best in the local area but it has dropped from fantastic to good. The reception area and spa are wonderful but as you move into the hotel there are signs of wear and tear. My room was clean, well furnished and the bed was very comfortable but the tea and coffee was standard. Dinner in the 'pub restaurant' was good. However, breakfast in the restaurant was well below the standard I would expect from this class of hotel: the hot selection was good but the quality of the sausages was very low indeed. Moreover, the food was greasy and not fresh at 0830. The fresh fruit was good but the pears and mandarines were from tins and the pastries were tasteless. A good hotel in a spectacular location that is let down by small details.

Posted by , from London on 29 Apr 2017

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Renovations + Closures

This property is closed from 25 March 2020 to 7 July 2020 (dates subject to change).

The property is closed between 04 May and 30 June.

Property Features

De Vere Cotswold Water Park offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A hot tub, a sauna, and a terrace are also featured at the eco-friendly De Vere Cotswold Water Park. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cirencester hotel.

  • 328 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (80.1 km / 49.8 mi)
  • Parking: Free self parking

Room Amenities

De Vere Cotswold Water Park offers 328 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Brasserie – This restaurant serves breakfast, lunch and dinner.

The Lakeside Decking – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

The Lounge and Bar – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

The Old Boathouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 2 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Spa 6 has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cotswold Park Hotel
  • Cotswold Water Park Four Pillars
  • Cotswold Water Park Four Pillars Cirencester
  • Vere Cotswold Water Park Hotel Cirencester
  • Cotswold Water Park Four Pillars Hotel Cirencester
  • Four Pillars Cotswold Water Park Hotel
  • Hotel Cotswold Water Park
  • Vere Cotswold Water Park Hotel
  • Vere Cotswold Water Park Cirencester
  • Vere Cotswold Water Park
  • De Vere Cotswold Water Park Hotel
  • De Vere Cotswold Water Park Cirencester
  • De Vere Cotswold Water Park Hotel Cirencester

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.