"Fantastic hotel very convenient to all local attractions inc chester zoo, chester city centre and nearby outlet store. Staff were excellent, room was ... " More
22 Sep 2020 by DoubleTree by Hilton Chester
Dear Martin, Thank you for choosing to stay with us recently and for taking the time to share your positive review and rating of your time here at DoubleTree by Hilton Chester. We are delighted to learn that all areas of our hotel that you chose to visit exceeded your expectations. Our location is ideal for exploring the local area with Chester Zoo and the city centre being only a short drive away. Should your travels bring you back to Chester in the future, we hope to be able to welcome to stay with us again. Warmest Regards
6 Dec 2019 by DoubleTree by Hilton Chester
Thank you for choosing to stay with us recently and for taking the the time to share you positive review and rating of your experience during your time here. We are so pleased to learn that you enjoyed your stay with us and hope to be able to welcome you back again in the future. Warmest Regards
25 Oct 2019 by DoubleTree by Hilton Chester
Thank you for taking he time to share your review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn that you have such positive memories of your time here and hope to be able to welcome you back to stay with us again in the near future. Warmest Regards
1 Aug 2019 by DoubleTree by Hilton Chester
Thank you for taking the time to share your review and rating of your recent stay with us at DoubleTree by Hilton Chester. We are sorry to learn that elements of your stay did not exceed your expectations and would like to reassure you that all guest feedback is reviewed by our team with the aim of improving both the service and facilities that we offer to our guests. If there is anything that could be improved for our guests during their stay, we would always much prefer to be made aware of them, whilst they are staying with us, as this gives us the opportunity to resolve any areas that our guests highlight. We hope to be able to welcome you back to stay with us again in the future, when we are confident that your experience would be much improved. Warmest Regards
19 Jul 2019 by DoubleTree by Hilton Chester
Thank you for taking the time to share your 5 out of 5 review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn that you have such positive memories of your time here and hope to be able to welcome you back to stay with us again in the future. Warmest Regards
31 Jan 2019 by DoubleTree by Hilton Chester
Dear N, Thank you for taking the time to share your positive review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn that you enjoyed the freshly baked DoubleTree cookie that our guests receive on arrival and that you were comfortable in your room. Should your travels bring you back to Chester in the future we hope to be able to welcome you back to stay with us again. Warmest Regards
7 Dec 2018 by DoubleTree by Hilton Chester
Thank you for taking the time to share your positive review of your recent stay with us at DoubleTree by Hilton Chester. We hope to be able to welcome you back to stay with us again in the not too distant future. Warmest Regards
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2777 square feet (258 square metres) and includes conference rooms. A health club, a terrace, and tour or ticket assistance are also featured at the eco-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free. A complete renovation of DoubleTree by Hilton Hotel and Spa Chester was completed in 2017. This 4-star Chester hotel is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
DoubleTree by Hilton Hotel and Spa Chester offers 219 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
Marco Pierre White – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Club and Spa Chester has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a spa tub and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve sofa beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
