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Snug Double

Bed Count 1 King Bed Maximum Occupancy 2 Max
£116* Per night/room 5 Dec - 6 Dec

One Bedroom First Floor Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Open Plan Ground Floor Apartment Sleeps Two

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Windermere Suite with Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bowness Suite with Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and an indoor pool.

  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the pool and the helpful staff
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee

Lakes Hotel and Spa ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lakes Hotel and Spa

Couples (5) Family (5)
5 out of 5
Great service and location. Will definitely stay again

Posted by on 17 Jan 2022

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2 out of 5
Was very excited on arrival to the property, a very warm welcome by the valet and then upon check in we were taken to our room. First impressions, the room looked to be clean and completed to a very high standard. We then decided that we would go to the spa only to find we had no towels in our room, we went down to reception and this was quickly fixed. Spa was small but clean, Plunge pool wasn’t cold, one of the jacuzzi’s was closed therefore the only one which was open was packed and we were unable to use. There was a lack of loungers and chairs however the bar service was excellent along with the food in the pub which we had for our evening meal. When we returned to our room we decided to use the hot tub. Very clean and easy to use. The Lounge area was comfortable and clean. Then onto going to bed. Where i would honestly recommend sleeping on the sofa rather than the bed. It was solid I personally think sleeping on a plank of wood would have been more comfortable. I rang reception to ask for another duvet as the room was absolutely freezing, when it was brought to my room i was given a single duvet without a cover then to be handed separately a king sized duvet cover to then be laughed at by the staff member who said you’ll have to manage to put this on yourself. I was absolutely appalled! Breakfast was average, majority of the food was luke warm. The tea and coffee was stone cold. I have to say I won’t be returning or recommending this hotel to anyone.

Posted by on 16 Nov 2021

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5 out of 5
Brilliant location! Very clean and big rooms. Only disappointment is the tv channels. Huge tv screens but limited channels and can’t connect to WiFi which is disappointing

Posted by on 18 Oct 2021

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4 out of 5
Lovely decor, friendly and welcoming staff. Very clean

Posted by on 1 Oct 2021

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5 out of 5
Fantastic location within walking distance of the town and lake. All staff extremely helpful from start to finish. Having a hot tub on the balcony was a great and unique experience in a hotel. Would definitely recommend.

Posted by on 23 Sep 2021

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3 out of 5
We have been going to the Burnside for 20 years but have seen the prices steadily increase . We found the Staff on our recent visit not very friendly especially at Breakfast and almost bordering on being rude. We were charged £36 for parking for a duration of 1.5 days I.e. arrived at 5pm on Friday 4th and vacated at 10am on Sunday the 6th October as well as paying for a newspaper that wasn’t received!! I’m afraid that will be the last time for us at Burnside☹️

Posted by on 10 Oct 2019

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4 out of 5
Didn’t like work going on around hotel close to our room

Posted by on 23 Aug 2019

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4 out of 5

Great family getaway

Lovely hotel, close to everything - it was so relaxing. Staff were great and the rooms were clean. Only downside is that we were close to the lift and it was a bit noisy at times.

Posted by on 3 Sep 2013

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4 out of 5
Odeur désagréable dans le salon, mais propre malgré tout

Posted by on 6 Jul 2019

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Property Features

Lakes Hotel and Spa offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Lakes Hotel and Spa. For a fee, parking is available. This 4-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Windermere Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and periodic temperature checks are conducted on staff.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorisation
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14 per person (approximately)
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Burnside Hotel Windermere
  • Best Western Burnside Hotel
  • Best Western Burnside Windermere
  • Best Western Burnside
  • Burnside Hotel Bowness On Windermere
  • Burnside Hotel BW Premier Collection Windermere
  • Burnside Hotel BW Premier Collection
  • Burnside BW Premier Collection Windermere
  • Burnside BW Premier Collection
  • The Burnside Hotel Hotel
  • The Burnside Hotel Windermere
  • The Burnside Hotel Windermere
  • Best Western The Burnside Hotel
  • The Burnside Hotel Hotel Windermere
  • The Burnside Hotel BW Premier Collection
  • The Burnside Hotel
  • Lakes Hotel and Spa Hotel
  • Lakes Hotel and Spa Windermere
  • Lakes Hotel and Spa Hotel Windermere

You should know

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.