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"The cleanliness of the rooms. Staff very welcoming and helpful " More

By a verified traveller on Sat 17 Aug 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Copthorne Hotel London Gatwick. During your stay, you'll be close to Effingham Park Golf Course. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool. This 4-star hotel has 227 rooms over 2 floors. All rooms offer free WiFi and satellite TV channels.

  • All rooms offer 24-hour room service, satellite TV and coffee makers
  • Free WiFi
  • Enjoy British cuisine while dining at Lion Dor
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym, racquetball/squash and a playground
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • Just a 3-minute drive from Effingham Park Golf Course and a few minutes from Crawley Town Hall

Copthorne Hotel London Gatwick ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel London Gatwick

Everyone (6) Couples (5) Family (2) Other (1)
4 out of 5

Posted by on 29 Oct 2020

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Comment from Hotel Management

12 Dec 2020 by Torsten

Thank you for the 4 stars.

5 out of 5
The cleanliness of the rooms. Staff very welcoming and helpful

Posted by , from Southend on sea on 17 Aug 2019

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5 out of 5
Nice hotel and great location for Gatwick airport and aph parking

Posted by on 14 Jan 2019

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3 out of 5
Paid for breakfasts on arrival and then harassed by staff every morning as the hotel computer had not been updated. Left a poor image unlikely to use again

Posted by , from Oundle on 15 Sep 2018

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5 out of 5

V good when it includes parking

Easy transfers Very good value Excellent nights sleep Helpful staff Safe car parking What's not to love?

Posted by , from isle of Wight on 5 Sep 2017

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2 out of 5

Don't be fooled

Pros: Location is good. Reception friendly.
Cons: The hotel should put its customers first.
The fitness suite is not part of the hotel but next door. It is not exclusive to guests and is more geared towards local custom. I booked this hotel so that I could go for a swim in the evening with my son but we were refused entry as they run a timetable for the swimming pool. The rooms are old and whilst updated to some degree, they are not anything special. Cleanliness on first looks was ok. On closer inspection there were cobwebs in the corners of the ceilings, mould in the bathroom and then I woke up covered in bites on my beck.

Posted by , from Yorkshire on 9 Dec 2016

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2 out of 5

Nice but not cheap

Pros: The entrance to the hotel, reception and bar area was warm and welcoming. The room was clean and tidy but nothing special.
Cons: The room for one night was expensive as it did not include breakfast and the rip off parking charge to leave the hotel when checking out. I spoke to other members of my party and they all said that this charge isn't made clear when booking, plus the receptionist forgot to give me the ticket that you have to insert into the barrier to get out of the car park.
Location: Was only staying one night as we had a function at their sister hotel down the road, which was fully booked.

Posted by , from Surrey on 7 Nov 2016

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5 out of 5

Suited our needs

Including the car park service and the taxi to the airport

Posted by on 11 Jan 2016

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5 out of 5

Overnight stay standard room

Lovely room with wooden beams. Very cosy. Got a deal for 45.. Prices are normally 70 ish which I think too much. But I would stay a lot more offen if they had an offer on around £40-£50 a time. Would recommend.

Posted by on 9 Feb 2015

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4 out of 5

A nice surprise

Apart from the excellent hotel and its amenities the best part of out stay here was Marina at reception. She was friendly, warm and welcoming and the perfect addition. This place is good value.

Posted by on 10 Dec 2013

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About the Copthorne Hotel London Gatwick

Location Copthorne Way, Crawley, England RH10 3PG

Renovations + Closures

This property is closed from 20 June 2021 to 31 December 2021 (dates subject to change).

Property Features

Copthorne Hotel London Gatwick offers its guests an indoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the family-friendly Copthorne Hotel London Gatwick. Parking is available for a fee. This 4-star Crawley hotel is smoke free.

  • 227 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel London Gatwick offers 227 forms of accommodation with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Lion Dor – This restaurant specialises in British cuisine and only serves dinner.

The Brasserie – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Library Bar – This bar serves breakfast, lunch and dinner.

White Swan Pub – This bar serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash

Safety features at this property include a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children ages 12 and younger are permitted in the swimming pool from noon to 3 PM daily except Sundays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8.99 per person (approximately)
  • Self-parking fee: GBP 5 per night
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne
  • Copthorne Hotel
  • Copthorne Hotel London Gatwick
  • Copthorne London Gatwick
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  • London Gatwick Copthorne Hotel
  • Copthorne Hotel London Gatwick West Sussex
  • Copthorne London Gatwick Crawley
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  • Copthorne Hotel London Gatwick Crawley
  • Copthorne London Gatwick
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  • Copthorne Hotel London Gatwick Crawley
  • Copthorne Hotel London Gatwick Hotel Crawley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.