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"Restaurant can not cope with the number of people they try to serve. My steak was cold, the chips burned (and cold🤔) while the blue cheese sauce was ... " More

By a verified traveller on Tue 20 Feb 2024

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Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£85* Per night/room 26 Mar - 27 Mar

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton Manchester Airport's great location. During your stay, you'll be close to The Runway Visitor Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 11 meeting rooms
  • On-site recreation includes a gym
  • Guests like the breakfast and restaurant
  • 12 minutes by car from Trafford Centre and 13 minutes from Old Trafford
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

DoubleTree by Hilton Manchester Airport ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Manchester Airport

Everyone (9) Couples (3) Family (2)
4 out of 5

Posted by on 1 Mar 2024

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Comment from Hotel Management

4 Mar 2024 by Doubletree by Hilton Manchester Airport

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

3 out of 5
Restaurant can not cope with the number of people they try to serve. My steak was cold, the chips burned (and cold🤔) while the blue cheese sauce was more like warmed milk that had been shown the cheese. Staff handled the complaint well but the food that came out for the second time was just as bad. I waited nearly 2 hours for this.

Posted by on 20 Feb 2024

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Comment from Hotel Management

20 Feb 2024 by Doubletree by Hilton Manchester Airport

Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.

4 out of 5
Easy access to hotel and airport

Posted by on 8 Jan 2024

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Comment from Hotel Management

10 Jan 2024 by Doubletree by Hilton Manchester Airport

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

5 out of 5
The places was very clean and the staff are very friendly.

Posted by on 10 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Doubletree by Hilton Manchester Airport

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

3 out of 5
Average to low.

Posted by on 27 Jan 2023

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Comment from Hotel Management

27 Jan 2023 by Doubletree by Hilton

We sincerely appreciate your feedback and we apologize we were not able to provide you with the quality of services you deserve. I do hope that we have the opportunity of welcoming you back to the Doubletree by Hilton Manchester Airport. Kind regards

1 out of 5

Posted by on 27 Aug 2022

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3 out of 5
Breakfast was good. Other food options not so much. Especially for children

Posted by on 30 Jun 2022

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Comment from Hotel Management

30 Jun 2022 by Doubletree by Hilton

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. We look forward to welcoming you back to our hotel in the future. Kind Regards

5 out of 5
Great stay- free chocs at check in. Set up a special room for kids as it’s half term with table tennis, table football, DVD player, books, drawing and games. Free transfer to airport was timely. More than was expected.

Posted by , from sheffield on 16 Feb 2020

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3 out of 5

Posted by on 2 Feb 2020

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4 out of 5

Posted by on 16 Dec 2019

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About the DoubleTree by Hilton Manchester Airport

Location Outwood Lane Ringway Mancheste, Manchester, England M90 4WP

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 11 meeting rooms, and coworking spaces. Public spaces have free WiFi. Event space at this hotel measures 6566 square feet (610 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Manchester Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This Manchester hotel is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6566 sq ft of conference space
  • 610 sq. m of conference space
  • Built in 1986
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Manchester Airport Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Manchester Airport offers 230 accommodations with a safe and a hairdryer. 17-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Manchester hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.

Masons Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Manchester Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per stay, plus a deposit of GBP 30.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Airport shuttle fee: GBP 4.80 per person (one-way)
  • Self-parking fee: GBP 15 per night
  • Pet deposit: GBP 30.00 per stay
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Manchester Airport
  • Hilton Manchester Airport
  • Manchester Airport Hilton
  • Airport Hilton Manchester
  • Hilton Hotel Manchester
  • Hilton Manchester Airport Hotel Manchester
  • Manchester Hilton
  • Hilton Manchester Airport Hotel
  • Hilton Manchester Airport
  • DoubleTree by Hilton Manchester Airport Hotel
  • DoubleTree by Hilton Manchester Airport Manchester
  • DoubleTree by Hilton Manchester Airport Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.