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4.3 out of 5

"Lovely hotel in a great location. Friendly, helpful staff. Lovely rooftop pool and bar. Would definitely stay again. " More

By a verified traveller on Mon 29 Apr 2024

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Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£163* Per night/room 7 Jul - 8 Jul

Classic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Design Suite (2 adultos + 2 niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (2 adultos + 1 niño)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Saratoga's great location. During your stay, you're just a quick walk from Es Baluard Museum of Modern and Contemporary Art. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests like the bar and breakfast
  • Steps from Es Baluard Museum of Modern and Contemporary Art and 11 minutes on foot from Cathedral of Santa Maria of Palma

Hotel Saratoga ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Saratoga

Everyone (11) Couples (8) Family (1)
5 out of 5
Lovely hotel in a great location. Friendly, helpful staff. Lovely rooftop pool and bar. Would definitely stay again.

Posted by on 29 Apr 2024

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Comment from Hotel Management

30 Apr 2024 by Guest Experience - Hotel Saratoga

Dear Sally,Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us, the rooftop pool and bar, as well as our location.We are thrilled to know that you found our staff so friendly and helpful. We look forward to your next stay!Kind regards,Fausta Colaizzi

5 out of 5
A beautiful hotel in the centre, within walking distance of all attractions yet away from the noise in a calm peaceful neighbourhood overlooking a park. Staff were efficient with taxi bookings and recommendations A few good restaurants and coffee shops nearby. Lovely pool areas on ground floor and roof and Jazz club and bar although disappointingly nothing on until the weekends which was a shame. Roof terrace lovely and great views I would definitely stay here when in Palma

Posted by on 7 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Guest Experience Department

Dear Sue, We would like to express our gratitude for this excellent and well detailed review. We are glad to have been your choice and happy to know that you will choose us again for your next visit to Palma. We will be pleased to have you here in our house again! Warm regards, Guest Experience Department

5 out of 5
Fabulous hotel. Clean and stylish. Staff are very friendly and helpful and nothing is too much trouble. Will definitely return.

Posted by on 15 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Experience Department

Dear Anonymous, Thank you for sharing this excellent review about your recent stay with us at the Hotel Saratoga . Defining our staff with words like "friendly, helpful and nothing is too much trouble " is our best reward and we are glad to know that we fiulfilled all your expectations. We are thrilled to know that you will return :) . Hope to see you soon! Warmest regards, Guest Experience Department

5 out of 5
Great location, nice pool, great jazz bar and view of city from terrace bar. Breakfast expensive hence did not use.

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you for your kind review about our hotel. We are glad to know that you were satisfied with our location, pool, jazz Club and terraces. We are looking forward to welcoming you again in a close future! Best regards from all the Saratoga staff.

3 out of 5
Lage war gut, Parkplatz in Ordnung, Personal freundlich und hilfsbereit. Zimmer sehr hellhörig und wurde leider nicht gut gereinigt.

Posted by on 18 May 2024

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Comment from Hotel Management

21 May 2024 by Guest Experience - Hotel Saratoga

Dear Sarah,Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you found our location convenient, our car park satisfactory, and our staff friendly and helpful.Regarding the noise issue and cleanliness, we apologize for any inconvenience you experienced. We take these matters seriously, and always try promptly to ensure immediate resolution.Our housekeeping staff is committed to maintaining a high standard of cleanliness, and we regret that we were not informed immediately.We hope to welcome you back in the future.Kind regards,Fausta Colaizzi

5 out of 5
Super Lage alles zu Fuss erreichbar. Freundliches Personal, tolles Frühstücksbuffet. Einzig schade war, dass der Pool auf dem Dach am Abend wenn es am schönsten ist geschlossen wird.

Posted by on 22 Sep 2023

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Comment from Hotel Management

23 Sep 2023 by Guest Experience - Hotel Saratoga

Dear Ramona, Thank you for your kind words about the staff, the hotel's central location, and the great breakfast buffet, your satisfaction is our main goal and we are glad to have met your expectations. Regarding the rooftop pool, we regret any inconvenience caused by its evening closure. Please understand that this decision is made for security reasons and to prepare the terrace for the restaurant's dinner service. Your safety and the overall dining experience are our top priorities.We hope to welcome you back in the future and provide you with another great stay.Best regards,Ángel Alemany

5 out of 5
Es war einfach en toller aufenthalt. Das hotel ist super sauber. Das frühstück ist top. Das personal super freundlich. Und die lage des hotel ist sehr praktisch wenn mal zu fuss die stadt erkunden will. Zimmer mit balkon war sehr angenehm. Das hotel hat 3 Pools die eifach super sind. Wir hatten nur etwas pech das der lift leider nicht funktionierte wärend unserers aufenthaltes.

Posted by on 7 May 2023

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Comment from Hotel Management

9 May 2023 by Guest Experience Manager - Hotel Saratoga

Dear Alina, We would like to thank you for sharing your experience at Hotel Saratoga. We are glad to see you had a great stay and enjoyed our buffet breakfast as well as the hotel facilities. We also appreciate you mentioned our convenient location in the city center and our staff service. We apologize for any inconvenience that may have caused the lift temporarily out of service.We hope to have the opportunity to welcome you back! Best regards,Ángel Alemany

4 out of 5
Die Zimmer waren schön und zweckmässig, aber leider hellhörig.

Posted by on 2 May 2023

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Comment from Hotel Management

10 May 2023 by Guest Experience Manager - Hotel Saratoga

Dear Harald, Thank you for taking the time to share your experience at the hotel. We are glad to see you found your room and the hotel facilities at your convenience, however, we regret you heard some noise from your room. We are always at your disposal from the reception desk in order to solve these matters.We hope to welcome you again soon! Best regards, Ángel Alemany

5 out of 5

Posted by on 30 May 2022

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Comment from Hotel Management

19 Nov 2022 by Guest Experience Department

Dear Hans-Ulrich,Thank you for rating us with the highest score. We look forward to receiving you again any time you wish! Kind regards, Guest Experience Department

4 out of 5
Wir hatten für unsere 11 Aufenthaltsnächte ein Zimmer auf die Strasse. Sehr viel lärm. Schade.

Posted by on 7 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Guest Experience Department

Dear Anonymous guest, Thank you for your feedback. We are sorry if the room location was not of your liking. We have several room categorys and not all of them are towards the courtyard area as we are a city hotel and also have rooms towards the street. We hope you can give us another opportunity and in case next time you also have a room towards the street, please let us know so we can try to change you to the other side. Best regards from all the Saratoga staff.

Property Features

Hotel Saratoga offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Hotel Saratoga. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Palma de Mallorca Son Fuster Station (7.5 km / 4.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Saratoga offers 180 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Blue Jazz Club – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Gastrobar Saratoga – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts major credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Grey water recycling system
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.8 for adults and from EUR 9.9 for children
  • Covered self-parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Saratoga Palma de Mallorca
  • Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel
  • Hotel Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.