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4.2 out of 5

"A beautiful hotel in the centre, within walking distance of all attractions yet away from the noise in a calm peaceful neighbourhood overlooking a par ... " More

By a verified traveller on Sat 07 Sep 2019

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Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£151* Per night/room 4 Jul - 5 Jul

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (2 adultos + 2 niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Suite (2 adultos + 2 niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Saratoga's great location. During your stay, you're just a quick walk from Es Baluard Museum of Modern and Contemporary Art. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body treatments or facials at Velis
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the central location and the helpful staff
  • 10 minutes by foot from Cathedral of Santa Maria of Palma and a 3-minute drive from Plaza Espana

Hotel Saratoga ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Saratoga

Everyone (13) Couples (11) Family (1) Friends (3)
5 out of 5
A beautiful hotel in the centre, within walking distance of all attractions yet away from the noise in a calm peaceful neighbourhood overlooking a park. Staff were efficient with taxi bookings and recommendations A few good restaurants and coffee shops nearby. Lovely pool areas on ground floor and roof and Jazz club and bar although disappointingly nothing on until the weekends which was a shame. Roof terrace lovely and great views I would definitely stay here when in Palma

Posted by on 7 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Guest Experience Department

Dear Sue, We would like to express our gratitude for this excellent and well detailed review. We are glad to have been your choice and happy to know that you will choose us again for your next visit to Palma. We will be pleased to have you here in our house again! Warm regards, Guest Experience Department

5 out of 5
Fabulous hotel. Clean and stylish. Staff are very friendly and helpful and nothing is too much trouble. Will definitely return.

Posted by on 15 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Experience Department

Dear Anonymous, Thank you for sharing this excellent review about your recent stay with us at the Hotel Saratoga . Defining our staff with words like "friendly, helpful and nothing is too much trouble " is our best reward and we are glad to know that we fiulfilled all your expectations. We are thrilled to know that you will return :) . Hope to see you soon! Warmest regards, Guest Experience Department

5 out of 5
Great location, nice pool, great jazz bar and view of city from terrace bar. Breakfast expensive hence did not use.

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you for your kind review about our hotel. We are glad to know that you were satisfied with our location, pool, jazz Club and terraces. We are looking forward to welcoming you again in a close future! Best regards from all the Saratoga staff.

4 out of 5

Short Getaway

We stayed on a saturday night for my boyfriend's birthday. The hotel is really nice but the pool area on the roof top was quite busy so felt smaller than the pictures depict as there was not much space around the pool to sit/lay when all sun beds were taken. The bar service was great and there's cool jazz music playing on a saturday night. The only issue we had was with parking. When we inquired about parking, they failed to mention that there is free parking just infront of the hotel from 3pm saturday until 9am monday. This was perfect for us as we were only staying the one night. Luckily, after a lot of discussions, they were kind enough to cancel our parking request free of charge. Overall a pleasant stay!

Posted by on 22 Jul 2015

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4 out of 5
Wir hatten für unsere 11 Aufenthaltsnächte ein Zimmer auf die Strasse. Sehr viel lärm. Schade.

Posted by on 7 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Guest Experience Department

Dear Anonymous guest, Thank you for your feedback. We are sorry if the room location was not of your liking. We have several room categorys and not all of them are towards the courtyard area as we are a city hotel and also have rooms towards the street. We hope you can give us another opportunity and in case next time you also have a room towards the street, please let us know so we can try to change you to the other side. Best regards from all the Saratoga staff.

3 out of 5
Aamiainen yksi parhaista, todella hyvä. Huone (301) oli tilava ja ilmastointi hyvä. Patja aivan liian kova, molemmat saimme selkämme kipeäksi. Kävimme vastaanotossa sanomassa patjan kovuudesta, virkailija suhtautui asiaan hyvin ystävällisesti ja lupasi toimittaa "soft cover on the mattress". Se tulikin heti mutta oli vain ohut peite patjan päälle, ei auttanut. Ei olisi paljon vaadittu 4 tähden hotellilta jos varastossa olisi muutama pehmeä sijauspatja. Äänieristys erittäin huono, katumelu häiritsee, samoin käytävän äänet. Kun hinta on 336€ yöltä niin pitäisi voida nukkuakin.

Posted by on 29 Sep 2019

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Comment from Hotel Management

4 Oct 2019 by Guest Experience Department

Dear Anonymous, Thank you for sharing your insights with us. We are glad to know that you enjoyed your stay and took good note of your suggestions. Looking forward to seeing you again. Best regards, Guest Experience Department

4 out of 5
Sehr zentral gelegen. Dachterasse mit Pool und kleiner Innenhof mit Doll zum Verweilen war sehr schön. Jazzbar sehr gut.

Posted by on 24 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you very much for taking your time to share with us your opinion about your recent stay at Hotel Saratoga. We are glad to know that you were satisfied with our location, rooftop pool and Jazz Club. We hope to welcome you again in your next stay in Palma. Best regards,

5 out of 5
Alles schnell und einfach. Und sehr gute lage. Sehr gutes Frühstück, kann es jedem empfehlen

Posted by on 22 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you very much for your nice feedback about our hotel; it is a real pleasure that you took your time to write a review about your experience at the Hotel Saratoga. We are glad to know that you were satisfied with our location and enjoyed our breakfast buffett. We hope to welcome you again in your next stay in Palma. Best regards from all the Saratoga staff.

5 out of 5
ausgezeichnete Lage, Poollandschaft, sehr freundliches Team

Posted by on 21 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Guest Experience Department

Dear Anonymous, We would like to thank you for your positive feedback. We look forward to receiving you again in your next visit to Palma. The whole Team of Hotel Saratoga sends you kind regards, Guest Experience Department

4 out of 5
Zentrale Lage, Rooftop Bar & Pool, grosses Frühstücksbuffet

Posted by on 6 May 2019

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Comment from Hotel Management

6 May 2019 by Guest Experience Department

Dear Anonymous, Thank you very much for taking your time to share with us your opinion about your recent stay in our hotel. We appreciate your good reccomendation about our good location, rooftop bar and pool and our breakfast. We hope to welcome you again in your next visit to Palma. Best regards from all the Saratoga staff.

Property Features

Hotel Saratoga offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A business centre and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference centres. A rooftop terrace, a library, and tour or ticket assistance are also featured at the luxury Hotel Saratoga. For a fee, parking is available. A complete renovation of Hotel Saratoga was completed in November 2017. This 4.5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Marratxi Pont d Inca Station (6.2 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Saratoga offers 180 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Blue Jazz Club – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Gastrobar Saratoga – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Velis. Services include facials and body treatments.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 17.6 for adults and EUR 8.8 for children (approximately)
  • Covered self-parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Saratoga Palma de Mallorca
  • Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel
  • Hotel Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.