4.2 out of 5

"We stayed on a saturday night for my boyfriend's birthday. The hotel is really nice but the pool area on the roof top was quite busy so felt smaller t ... " More

By holidayer on Wed 22 Jul 2015

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Hotel Description

Our customers tell us that they enjoy the breakfast at Hotel Saratoga. During your stay, you're just a quick walk from Paseo Maritime. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This 4-star hotel has 187 rooms over 8 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body treatments or Ayurvedic treatments at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Paseo Maritime and 10 minutes on foot from Cathedral of Santa Maria of Palma

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£106* Per night/room 3 Oct - 4 Oct

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Saratoga ratings based on 29 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Saratoga

Everyone (13) Couples (11) Family (1) Friends (3)
5 out of 5
A beautiful hotel in the centre, within walking distance of all attractions yet away from the noise in a calm peaceful neighbourhood overlooking a park. Staff were efficient with taxi bookings and recommendations A few good restaurants and coffee shops nearby. Lovely pool areas on ground floor and roof and Jazz club and bar although disappointingly nothing on until the weekends which was a shame. Roof terrace lovely and great views I would definitely stay here when in Palma

Posted by on 7 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Guest Experience Department

Dear Sue, We would like to express our gratitude for this excellent and well detailed review. We are glad to have been your choice and happy to know that you will choose us again for your next visit to Palma. We will be pleased to have you here in our house again! Warm regards, Guest Experience Department

5 out of 5
Fabulous hotel. Clean and stylish. Staff are very friendly and helpful and nothing is too much trouble. Will definitely return.

Posted by on 15 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Experience Department

Dear Anonymous, Thank you for sharing this excellent review about your recent stay with us at the Hotel Saratoga . Defining our staff with words like "friendly, helpful and nothing is too much trouble " is our best reward and we are glad to know that we fiulfilled all your expectations. We are thrilled to know that you will return :) . Hope to see you soon! Warmest regards, Guest Experience Department

5 out of 5
Great location, nice pool, great jazz bar and view of city from terrace bar. Breakfast expensive hence did not use.

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you for your kind review about our hotel. We are glad to know that you were satisfied with our location, pool, jazz Club and terraces. We are looking forward to welcoming you again in a close future! Best regards from all the Saratoga staff.

4 out of 5

Short Getaway

We stayed on a saturday night for my boyfriend's birthday. The hotel is really nice but the pool area on the roof top was quite busy so felt smaller than the pictures depict as there was not much space around the pool to sit/lay when all sun beds were taken. The bar service was great and there's cool jazz music playing on a saturday night. The only issue we had was with parking. When we inquired about parking, they failed to mention that there is free parking just infront of the hotel from 3pm saturday until 9am monday. This was perfect for us as we were only staying the one night. Luckily, after a lot of discussions, they were kind enough to cancel our parking request free of charge. Overall a pleasant stay!

Posted by on 22 Jul 2015

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4 out of 5
Sehr zentral gelegen. Dachterasse mit Pool und kleiner Innenhof mit Doll zum Verweilen war sehr schön. Jazzbar sehr gut.

Posted by on 24 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you very much for taking your time to share with us your opinion about your recent stay at Hotel Saratoga. We are glad to know that you were satisfied with our location, rooftop pool and Jazz Club. We hope to welcome you again in your next stay in Palma. Best regards,

5 out of 5
Alles schnell und einfach. Und sehr gute lage. Sehr gutes Frühstück, kann es jedem empfehlen

Posted by on 22 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you very much for your nice feedback about our hotel; it is a real pleasure that you took your time to write a review about your experience at the Hotel Saratoga. We are glad to know that you were satisfied with our location and enjoyed our breakfast buffett. We hope to welcome you again in your next stay in Palma. Best regards from all the Saratoga staff.

5 out of 5
ausgezeichnete Lage, Poollandschaft, sehr freundliches Team

Posted by on 21 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Guest Experience Department

Dear Anonymous, We would like to thank you for your positive feedback. We look forward to receiving you again in your next visit to Palma. The whole Team of Hotel Saratoga sends you kind regards, Guest Experience Department

4 out of 5
Zentrale Lage, Rooftop Bar & Pool, grosses Frühstücksbuffet

Posted by on 6 May 2019

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Comment from Hotel Management

6 May 2019 by Guest Experience Department

Dear Anonymous, Thank you very much for taking your time to share with us your opinion about your recent stay in our hotel. We appreciate your good reccomendation about our good location, rooftop bar and pool and our breakfast. We hope to welcome you again in your next visit to Palma. Best regards from all the Saratoga staff.

3 out of 5
Das Hotel ist im EG Bereich lärmig. Wurde durch andere Hotelgäste verursacht. Das Personal reagierte auch um 03.00 Uhr nicht auf den Anruf von uns

Posted by on 22 Apr 2019

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Comment from Hotel Management

6 May 2019 by H. saratoga Guest Experience Department

Vielen Dank für Ihren Besuch am H. Saratoga und auch für Ihre Kommentare. Es tut uns sehr dass Sie nicht Ihre Aufenthalt genossen haben. Wir versuchen unser Bestes zu geben, um unseren Kunden zufrieden zu machen, obwhol wir manchmal nicht direkt für den Lärm verantwortlich sind. Wir hoffen dass Sie bald zu sehen Mit freundlichen Grusse

5 out of 5
Wir haben das Zentral gelegene Hotel für unseren Familienurlaub ausgewählt. Wir und unsere Kinder (2+5 Jahre) haben uns jederzeit sehr willkommen gefühlt. Wir kommen sehr gerne wieder

Posted by , from Schweiz on 18 Apr 2019

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Comment from Hotel Management

1 May 2019 by Guest Experience Department

Lieber Stephan, Vielen Dank für Ihr positives Feedback und für Ihre freundlichen Worte. Wir freuen uns auf ein Wiedersehen in unserem Haus. Mit freundlichen Grüßen, Abteilung für Gästeerfahrung

Property Features

Hotel Saratoga offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. A kid's pool, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Saratoga. Parking is available for a fee. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palma de Mallorca (PMI) (10.7 km / 6.7 mi)
  • Train station: Palma de Mallorca Son Fuster Station (4.7 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Saratoga offers 187 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Blue Jazz Club – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Gastrobar Saratoga – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology.

  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages
  • Ayurvedic treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For non-refundable bookings, the guest name on the reservation must be the same as the owner of the credit card used to make the reservation. This card must be presented at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.6 for adults and EUR 8.8 for children (approximately)
  • Self-parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Saratoga Palma de Mallorca
  • Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel
  • Hotel Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.