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4.5 out of 5

"We were celebrating our Golden Wedding Anniversary and I am so pleased we chose to spend it at this hotel. All the staff, from the smart doorman to th ... " More

By a verified traveller on Mon 09 Apr 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Carlyon Bay Hotel. During your stay, you're just a quick walk from Crinnis Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1931, this 4-star hotel has 86 rooms over 3 floors. Free WiFi and LED TVs are available in all rooms.

  • All rooms offer 24-hour room service, LED TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Bay View Restaurant, a fine-dining restaurant that serves regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, massages or body wraps at Carlyon Bay Hotel Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the location and the restaurant
  • Within a 15-minute walk of Crinnis Beach and Shorthorn Beach

Double or Twin Room (Inland Facing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room, Sea View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Double or Twin Room (Inland Facing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Small Double Room, Inland View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double or Twin Convertible, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Carlyon Bay Hotel ratings based on 2 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Carlyon Bay Hotel

Everyone (1) Couples (1)
5 out of 5

Very relaxing hotel

Pros: I loved the feeling of luxury and being looked after by all the lovely staff
Cons: The hotel is situated a little out of St Austell and a shuttle bus into town would have been nice
Location: Lovely location. Easy walks around.
We were celebrating our Golden Wedding Anniversary and I am so pleased we chose to spend it at this hotel. All the staff, from the smart doorman to the room service staff, were smart, very pleasant, friendly and nothing too much trouble. Our room was a delight, with a wonderful view over the bay. The food in both restaurants was excellent.

Posted by , from Cambs on 9 Apr 2018

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4 out of 5

Fantastic Hotel and Spa

Pros: The leisure facilities are great, indoor and outdoor swimming pools, spa, (golf if you like golf). The staff are great and friendly. Great walks.
Cons: I think rooms with adjoining doors need better sound insulation or occupants given ear plugs. More suitable for families or friends.
Location: The ground are beautiful, nearby private beach, the Eden project is not to far and can explore the rest of Cornwall and return to be pampered!
Went for a short break to celebrate my birthday. The facilities are great, the staff are fantastic and very helpful. I would have given the hotel top marks in everything. But our room was linked to another room through a door. The sound insulation was not great, so we could hear most of what was happening next door! (very loud TV on Sunday morning, followed by loud phone call in the morning), this room is good for families or people who know each other . A part form that a great place to stay.

Posted by , from Exeter United Kingdom. on 3 Oct 2016

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Property Features

Carlyon Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the business-friendly Carlyon Bay Hotel. Self parking is free. This 4-star St Austell hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1931
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newquay (NQY-Newquay Cornwall) (37.3 km / 23.2 mi)
  • Train station: St Austell Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Carlyon Bay Hotel offers 86 forms of accommodation with a safe and complimentary bottles of water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This St Austell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Bay View Restaurant – This fine-dining restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.

Taste – This brasserie serves breakfast and dinner. Open daily.

The Club House – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Health or beauty spa nearby
  • Ziplining nearby

Spa Services

Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with disabilities must contact this property in advance to discuss the individual requirements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 18.5 for adults and GBP 9.25 for children (approximately)
  • Crib (infant bed) fee: GBP 35.0 per night
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlyon
  • Carlyon Bay
  • Carlyon Bay Hotel
  • Carlyon Bay Hotel St Austell
  • Carlyon Bay St Austell
  • Carlyon Hotel
  • Hotel Carlyon Bay
  • The Carlyon Bay Hotel St Austell
  • The Carlyon Bay St Austell, Cornwall
  • Carlyon Bay Hotel Hotel
  • Carlyon Bay Hotel St Austell
  • Carlyon Bay Hotel Hotel St Austell

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.