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"Hotel was lovely, food was great, bed was to soft though " More

By a verified traveller on Sat 05 Sep 2020

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 12 May - 13 May

Family Room, 1 Double Bed (Standard Family 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 1 Double Bed (Standard Family 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible (Accessible Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Macdonald Forest Hills Hotel & Spa's good location gets good marks from our customers. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Macdonald Forest Hills Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Macdonald Forest Hills Hotel & Spa

Everyone (12) Couples (3) Family (2)
4 out of 5
Hotel was lovely, food was great, bed was to soft though

Posted by on 5 Sep 2020

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5 out of 5
The views are amazing before you even get there. The staff are all very helpful and friendly and the rooms are very comfortable.

Posted by on 6 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Reception Team

Thank you for such a lovely review! We are so happy you loved the hotel and its beautiful location as much as we do! We hope to see you back again soon.

5 out of 5
Beautiful gardens in a magnificent lochside setting at the edge of thevTrossach hills. Lovely family room with a spectacular view,

Posted by on 14 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Duncan Johnston

Dear Guest Many thanks for your 5 out of 5 feedback! We look forward to welcoming you again soon. Yours sincerely Duncan Johnston Resort General Manager

4 out of 5
Room excellent large spacious with very comfy king size bed Crystal glasses and ice bucket Good range of tea and coffee facilities Wifi very good and easy to connect which was good as no signal on mobile Spa facilities excellent good size swimming pool with sauna steam room and jacuzzi. Well equipped gym Bistro closed for winter Hotel expensive for food and drink

Posted by on 27 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by sw

I'm glad you enjoyed your time with us and thank you for recognising this publicly. I shall tell the team this morning and I'm sure they will be delighted!

3 out of 5
Nothing much unique about the place. Prices were outrageous. My visit was ok at best. Dont think i would ever retuen

Posted by on 26 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by sw

Thank you for taking the time to make us aware of your experience. I apologise that you found the prices expensive but we are only in line with other four star hotel hotels in the area. We will share your feedback with the team and work to improve so that your next visit is more positive.

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by sw

Thanks for taking the time to let others know about your experience whilst staying with us – I am delighted that you enjoyed your stay!

5 out of 5
Excellent customer service and very good quality of food.

Posted by on 18 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by sw

Thank you very much for letting us know that you enjoyed your stay with us. We will discuss your rating with the team later today

4 out of 5
The hotel was lovely, friendly staff, however there was a slight mix up with the room I booked, but was rectified.

Posted by on 15 Oct 2018

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5 out of 5
Beautiful hotel with stunning views and very nice leisure facilities. Excellent sized room which was very clean and well maintained.

Posted by , from Reading, UK on 29 Apr 2018

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3 out of 5

Beautiful location, disappointing hotel

Good: Beautiful location with spa facilities and good (expensive) food. If you want to escape the world, this is the place with no other amenities nearby and no phone signal. Bad: musty smell in halls and noise from generator throughout the night Could do better: burnt, dry, tasteless cooked breakfast of which the only good thing was there was little on the plate. A shame because the evening meal was very good.

Posted by , from Cardiff on 17 Mar 2018

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Property Features

  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Food & Drink

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 18
  • Deep tissue massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges consumption-based electricity fees.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Forest Hills Macdonald Hotel
  • Macdonald Forest
  • Macdonald Forest Hills Hotel
  • Macdonald Forest Hills Hotel Stirling
  • Macdonald Forest Hills Stirling
  • Macdonald Forest Hotel
  • Macdonald Hotel Forest Hills
  • Macdonald Forest Hills & Spa
  • Macdonald Forest Hills Hotel Spa
  • Macdonald Forest Hills Hotel & Spa Hotel
  • Macdonald Forest Hills Hotel & Spa Stirling
  • Macdonald Forest Hills Hotel & Spa Hotel Stirling

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.