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"Hotel was lovely, food was great, bed was to soft though " More

By a verified traveller on Sat 05 Sep 2020

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£126* Per night/room 20 May - 21 May

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Macdonald Forest Hills Hotel & Spa. During your stay, you'll be close to Loch Ard Forest. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1904, this 4-star hotel has 55 rooms over 2 floors. All rooms offer free WiFi and digital TV channels.

  • All rooms offer iPod docking stations, 24-hour room service and digital TV
  • Free WiFi
  • Enjoy regional cuisine at The Garden Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, deep-tissue massages or body scrubs at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes 2 outdoor tennis courts, a health club and a steam room
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Just a 3-minute drive from Loch Ard Forest and 7 minutes from Aberfoyle Golf Club
  • Dogs welcome for a fee (restrictions apply)

Macdonald Forest Hills Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Macdonald Forest Hills Hotel & Spa

Everyone (12) Couples (3) Family (2)
4 out of 5
Hotel was lovely, food was great, bed was to soft though

Posted by on 5 Sep 2020

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5 out of 5
The views are amazing before you even get there. The staff are all very helpful and friendly and the rooms are very comfortable.

Posted by on 6 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Reception Team

Thank you for such a lovely review! We are so happy you loved the hotel and its beautiful location as much as we do! We hope to see you back again soon.

5 out of 5
Beautiful gardens in a magnificent lochside setting at the edge of thevTrossach hills. Lovely family room with a spectacular view,

Posted by on 14 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Duncan Johnston

Dear Guest Many thanks for your 5 out of 5 feedback! We look forward to welcoming you again soon. Yours sincerely Duncan Johnston Resort General Manager

4 out of 5
Room excellent large spacious with very comfy king size bed Crystal glasses and ice bucket Good range of tea and coffee facilities Wifi very good and easy to connect which was good as no signal on mobile Spa facilities excellent good size swimming pool with sauna steam room and jacuzzi. Well equipped gym Bistro closed for winter Hotel expensive for food and drink

Posted by on 27 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by sw

I'm glad you enjoyed your time with us and thank you for recognising this publicly. I shall tell the team this morning and I'm sure they will be delighted!

3 out of 5
Nothing much unique about the place. Prices were outrageous. My visit was ok at best. Dont think i would ever retuen

Posted by on 26 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by sw

Thank you for taking the time to make us aware of your experience. I apologise that you found the prices expensive but we are only in line with other four star hotel hotels in the area. We will share your feedback with the team and work to improve so that your next visit is more positive.

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by sw

Thanks for taking the time to let others know about your experience whilst staying with us – I am delighted that you enjoyed your stay!

5 out of 5
Excellent customer service and very good quality of food.

Posted by on 18 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by sw

Thank you very much for letting us know that you enjoyed your stay with us. We will discuss your rating with the team later today

4 out of 5
The hotel was lovely, friendly staff, however there was a slight mix up with the room I booked, but was rectified.

Posted by on 15 Oct 2018

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5 out of 5
Beautiful hotel with stunning views and very nice leisure facilities. Excellent sized room which was very clean and well maintained.

Posted by , from Reading, UK on 29 Apr 2018

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3 out of 5

Beautiful location, disappointing hotel

Good: Beautiful location with spa facilities and good (expensive) food. If you want to escape the world, this is the place with no other amenities nearby and no phone signal. Bad: musty smell in halls and noise from generator throughout the night Could do better: burnt, dry, tasteless cooked breakfast of which the only good thing was there was little on the plate. A shame because the evening meal was very good.

Posted by , from Cardiff on 17 Mar 2018

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Renovations + Closures

This property is closed from 24 December 2020 to 25 April 2021 (dates subject to change).

Property Features

Macdonald Forest Hills Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A health club, a sauna, and spa services are also featured at the business-friendly Macdonald Forest Hills Hotel & Spa. This 4-star Stirling hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1904
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Glasgow International Airport (GLA) (63.2 km / 39.3 mi)

Room Amenities

Macdonald Forest Hills Hotel & Spa offers 55 forms of accommodation with iPod docking stations and complimentary bottles of water. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.

The Garden Restaurant – This fine-dining restaurant specialises in regional cuisine and serves breakfast and dinner.

Rafters Bar and Bistro – This bistro specialises in regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 15.00 per pet, per night (maximum GBP 25.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges consumption-based electricity fees.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.00 for adults and GBP 12.50 for children (approximately)
  • Pet fee: GBP 15.00 per pet, per night (maximum GBP25.00 per stay)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Forest Hills Macdonald Hotel
  • Macdonald Forest
  • Macdonald Forest Hills Hotel
  • Macdonald Forest Hills Hotel Stirling
  • Macdonald Forest Hills Stirling
  • Macdonald Forest Hotel
  • Macdonald Hotel Forest Hills
  • Macdonald Forest Hills & Spa
  • Macdonald Forest Hills Hotel Spa
  • Macdonald Forest Hills Hotel & Spa Hotel
  • Macdonald Forest Hills Hotel & Spa Stirling
  • Macdonald Forest Hills Hotel & Spa Hotel Stirling

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.