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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Hardwick Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hardwick Park. Free WiFi in public areas, free self-parking and a restaurant are available. This 4-star hotel has 51 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast offered for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests have great things to say about the beds and the location
  • Steps from Hardwick Park and a 2-minute drive from Sedgefield Racecourse

Hardwick Hall Hotel ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hardwick Hall Hotel

Everyone (1)
5 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Zoe

Thank you for taking the time to leave us a good review and we look forward to welcoming you back to Hardwick in the future.

1 out of 5
Service and food were absolutely disgusting will never be going there again

Posted by on 16 Feb 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a BBQ, and a garden are also featured at Hardwick Hall Hotel. Free self parking is available. This 4-star Stockton-on-Tees hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Durham (MME-Teesside Intl.) (19.8 km / 12.3 mi)
  • Parking: Free self parking

Room Amenities

Hardwick Hall Hotel offers 51 forms of accommodation with DVD players and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Stockton-on-Tees hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

Guests can enjoy English breakfast for a fee.

Rib-Room Steakhouse – This restaurant only serves dinner.

Hardwick Residents Bar – On-site bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hardwick Hall
  • Best Western Plus Hardwick Hall Stockton-on-Tees
  • Hardwick Hall Hotel Hotel
  • Hardwick Hall Hotel Stockton-on-Tees
  • Hardwick Hall Hotel BW Premier Collection
  • Hardwick Hall Hotel Hotel Stockton-on-Tees
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.