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4.1 out of 5

"Great welcome from the reception staff. Rooms nice and modern in the new part of the hotel. Snow and cold outside but room lovely and warm. Menu a l ... " More

By a verified traveller on Wed 12 Feb 2020

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£74* Per night/room 11 Jul - 12 Jul

Family Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Ardoe House Hotel & Spa. During your stay, you'll be within walking distance of Blairs Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • English breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 2-minute drive from Blairs Museum and a few minutes from The Den & the Glen
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Ardoe House Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ardoe House Hotel & Spa

Everyone (9) Couples (4)
5 out of 5
Great welcome from the reception staff. Rooms nice and modern in the new part of the hotel. Snow and cold outside but room lovely and warm. Menu a little limited in the bar and restaurant, just good pub grub. But not advertised as anything different. Got chicken wings were very nice.

Posted by , from Saltburn on 12 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Maria Cuervas

Thank you for your nice words and for taking your time to review us and your feedback. I am glad you enjoyed your stay with us. We look forward to welcoming you again the near future for more chicken wings!

1 out of 5
The service for food in the bar is terrible, always waiting over an hour for food

Posted by on 11 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Maria Cuervas

Hello, thank you for taking the time to leave us a review. We will note you feed back and communicate it to the bar and kitchen team to ensure that this does not happen again.

5 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Maria Cuervas

Thank you for taking your time to review us. Hopefully we can welcome you again in the future.

5 out of 5

Posted by on 7 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by Maria Cuervas

Thank you for taking your time to review us, I am glad you enjoyed your stay with us. . Hopefully we can welcome you again in the future. Kindest regards

3 out of 5

Nice but very expensive food and drink

Pros: Lovely and cosy place
Cons: Lower the food and drink prices unusually high for a place in the country
Location: No shops or anything without having to drive
Lovely hotel very cosy but drinks more expensive then Edinburgh prices in city centre .The room service was fine burnt sauce and haggis Bon Bon average.again very expensive for what was really a snack.i asked about using the spa and told to phone them myself.the receptionist always seemed to disappear.also no crisps or nuts in room no other option but to order room service as I was going to be eating late

Posted by on 27 Aug 2018

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1 out of 5

1 Night at this Hotel

It's a beautyfull Hotel, really Nice Place to calm down :) friendly Hotelemployees and good food!

Posted by , from Zürich on 29 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Sebastien Brunet

Hello Jurg, Thank you for your positive review. I can only assume the rating is a mistake having rated us 1/5 when you appeared to have thoroughly enjoyed your visit. Should you find the time and the above being accurate, I would greatly appreciate if you could review your rating.

5 out of 5

Nice hotel for couples and families

Very warm welcome on arrival. Spacious hotel. Despite amount of rooms, it never felt crowded. Amazing breakfast selection. Evening bar meal was also faultless. Hotel was a great place for exploring local areas with lots of nice scenic places to visit. Overall, a fantastic few days away and would not hesitate to return.

Posted by , from Derby on 5 Aug 2017

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Comment from Hotel Management

8 Aug 2017 by Sebastien Brunet

Dear Steven, Thank you for taking the time to tell us about your experience at Ardoe House. I was very pleased to read you thoroughly enjoyed your stay and very much look forward welcoming you back on property in the near future. Yours sincerely Sebastien Brunet General Manager

3 out of 5

Unpleasant staff,nice hotel if rooms were cleaner

Myself and my husband stayed here for my birthday and our first wedding anniversary.we wanted luxury and something a bit special for romantic night away to celebrate.when we arrived staff seemed like they could not be bothered. We had afternoon tea and required a change to sandwich fillings for set menu as hubby has ibs it took 2 attempts before getting it right.we were disappointed they never acknowledged our anniversary even after popping it on my booking we never felt special at all more like invisible. The room was ok except a bit grubby and blood in shower and no tea and coffee or mini bar so had to do without as bad etc is overally priced.bed was big and comfy.but kept awake by a wedding party who was ping back to rooms until 5am so. It much sleep had.got up for breakfast next day tired and deflated only for waitress to take our food coffee etc away whilst we went to get some more juice.she said sorry and left the table.then when went to checkout the same girl who checked us in the day before asked if we had far to travel (4hrs) and if it was a special occasion when I told her she said oh and congratulated us but shouldn't she of checked this on check in and she would of known this. Also I felt cheated as I didn't get to see upstairs of the original house as the hotel is newly build on back so only VIP get to go up original stairs and rooms so a bit disappointed as i thought we would be staying in the actual house as that's why we booked this not your average hotel :(

Posted by , from carlisle, cumbria on 4 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Sebastien Brunet

Dear Sasha, Thank you for taking the time to tell us about your recent stay at Ardoe House following your recent visit. I was very disappointed to read your experience did not fully meet your expectations on this occasion and I hope to have the opportunity of welcoming you back on property in the near future and ensure a much improved experience Yours sincerely

5 out of 5

Traditional Scottish hotel with luxurious rooms

Lovely setting and traditional entrance. Staff very pleasant and helpful, rooms luxurious and we had a lovely meal while there. Exactly what we were looking for and excellent value too.

Posted by , from High Peak on 27 Nov 2016

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5 out of 5

Amazing night away

I brought my wife here for our 10th anniversary as a surprise and she was in love with the place it's a very lovely hotel could not fault it the staff are great especially Maria at reception she is like speedy Gonzales as we had a fault with our shower in the room as a previous person in the room had blocked the shower with something it over flowed in to the bathroom floor etc so she got us moved straight away and even ran up the stairs to meet me coming out the lift to give me vouchers for the following morning due to what happened we had a standard room which was massive the breakfast was also Amazing and the pool facilities were great also

Posted by , from Kelty Fife on 4 Oct 2016

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Comment from Hotel Management

6 Oct 2016 by Gloria Milani

Dear Neil, Thank you for taking the time to review our property on Ebookers. I am very pleased to read your comments about Maria and I will make sure she will get your message, thank you for your lovely comments about the hotel and the pool area as well. We look forward to welcoming you back in Ardoe House Hotel very soon. Kindest Regards, Gloria Milani Rooms Division Manager Mercure Aberdeen Ardoe House Hotel and Spa

Renovations + Closures

The following facilities or services will be unavailable from June 18 2024 to June 18 2024 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Property Features

Ardoe House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. There are 4 meeting rooms available. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Ardoe House Hotel & Spa. Free self parking is available. This Victorian Aberdeen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1870
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Aberdeen Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Ardoe House Hotel & Spa offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays.

Ardoe House Hotel & Spa has 2 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18 per person
  • Pet deposit: GBP 10 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aberdeen Mercure Hotel
  • Ardoe
  • Ardoe Hotel Aberdeen
  • Mercure Aberdeen Ardoe House
  • Mercure Aberdeen Ardoe House Hotel
  • Mercure Aberdeen Hotel
  • Mercure Ardoe
  • Mercure Ardoe House
  • Mercure Ardoe House Hotel
  • Mercure Hotel Aberdeen
  • Mercure Ardoe House Hotel And Spa
  • Mercure Ardoe House Hotel Aberdeen
  • Mercure Ardoe Hotel Aberdeen
  • Accor Ardoe Hotel Aberdeen
  • Mercure Aberdeen Ardoe House Hotel And Spa Scotland
  • Ardoe Hotel House
  • Ardoe House Hotel
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Ardoe House Hotel & Spa Hotel
  • Ardoe House Hotel & Spa Aberdeen
  • Ardoe House Hotel & Spa Hotel Aberdeen
  • Mercure Aberdeen Ardoe House Hotel Spa

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.