"Memorable experience, pleasant stay. Convenient to public transport, walking distance to public transport including metro station and airport shuttle ... " More

By a verified traveller on Thu 22 Feb 2018

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Hotel Description

Our customers tell us they enjoy the room service at Pestana Arena Barcelona. During your stay, you're just a quick walk from Placa d'Espanya. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2006, this 4-star hotel has 84 rooms over 7 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with LED TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the room service and bar
  • Within a 15-minute walk of Placa d'Espanya and Magic Fountain of Montjuic

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£100 per night

Superior Triple Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Superior Room, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pestana Arena Barcelona ratings based on 48 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pestana Arena Barcelona

Everyone (9) Couples (27) Business (1) Family (5) Friends (3) Other (1)
5 out of 5
Very nice hotel, close to Placa Esapana. Te bed is so big,

Posted by on 23 Oct 2018

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Comment from Hotel Management

24 Oct 2018 by gemma

Dear Guest, We all are absolutely thrilled with your very kind words and your high score. We feel proud when our guests express their gratitude and your compliments have exceeded our expectations. We thank you for considering the Pestana Arena Barcelona a Hotel to stay and we will be waiting for you to come back! With best regards, Gemma Ramon Front Desk Manager & Public Relations

5 out of 5

Convenient, value for money, near to transport

Memorable experience, pleasant stay. Convenient to public transport, walking distance to public transport including metro station and airport shuttle stop.

Posted by , from Cardiff on 22 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by gemma

Dear Guest, Firstly I would like to thank you for choosing to stay at the Pestana Arena Barcelona, and for taking the time to post such a nice review regarding your experience with us. I am thrilled to read that we met your expectations. I really appreciate your comments regarding our property location, near the shopping center Arenas and Montjuic Fountains. Thank you again for your time and we will be pleased to welcome you back very soon. Gemma Ramon Front Desk Manager & Public Relations

4 out of 5

Nice and comfort hotel with good location

Pros: The friendly Staff and the good location
Cons: The elevators sometimes slow..but it is realy no worries :)
Location: 5 min from the Metro station. 2 MIN from Arena shooping mall and Espanya SQ
We stayed for 3 days in September, and we had a great time. The hotel Staff were very nice and explained everything we needed. The location of the hotel is 5 min walk from the train, and 2 min walk from Espanya sq. Room was clean and pleasant. Thanks

Posted by on 24 Sep 2017

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Comment from Hotel Management

4 Oct 2017 by gemma

Dear Guest, Thank you very much for taking such time to share your feedback. It makes us so happy to read we meet your expectations. Thank you once again for taking the time to share your experience and we look forward to welcoming you back with us soon. Yours sincerely, Gemma Ramon Front Desk Manager & Public Relations

5 out of 5

Great hotel

Lovely little hotel, great location very close to station and bus stops that take you everywhere! Clean hotel, Anna at reception was particularly helpful. Smallish room but nuce modern style and comfy beds. Clean bathroom with essential toiletries. Several places for breakfast nearby. Overalll very good

Posted by on 22 Apr 2015

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3 out of 5

Perfect location lovely hotel

Had to wait ages to check in past check in time to find to single beds for a couple not ideal. Do not eat in the restaurant incredibly slow even though no one is eating in it! Waited 50 mins as they burnt out pizza to be given some disgusting cheese and stale bread, to wait another 30 mins to actually receive our dinner. Pre booked bikes but had to wait as one had a tire problem which should have been sorted out beforehand, kindly said we could have bikes for two days because of wait. Lovely hotel very modern and clean in a great location

Posted by on 27 Jul 2014

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2 out of 5

Unforgetable (bad experience)

Booked to stay here for 8 days to experience Barcelona at New Years Eve. On arrival confirmed with receptionist 8 days. I went to my room. Door key would not turn on lights. Call reception, bellboy cam over and turned all lights immediately loud humming sound. He informed me that would go in 5 mins and all rooms were like that. Not convinced I did not unpack. I couldn't tolerate with this for 8 days being a light sleeper and noise sensitive. 20 mins still same noise, called reception again, took 15 miins for bell boy to come with new keys to another room. Asked guests at room opposite me if they had same noise they entered and said "No". I was given new room with no humming at all. Put on door knob do not disturb and went to bed. Awoken by a persistent knocking in the morning and someone trying to open my door. Went to door to find cleaner there, I showed her the sign and closed the door and went back to sleep. Woken by telephone ringing at 12.30 it was reception they said I was late in checking out and that I had to leave "immediately" I told her that she was confused and that I booked 8 nights and this was only my first night. She said "No, you are confused and you must leave now" I got dressed and took my booking confirmation down to reception and show it to the receptionist who was a different one from the day before. She agreed that she had made the mistake, I asked her how it could have happened when it was confirmed yesterday on checking in and that I would not pay 320 Euros to come to Barcelona for a day. A heartfelt apology did not ensue. During my stay I asked to speak to the manager many times and was given different days when he would come. BBC news had a lower volume than the rest of the (10 or so channels of which only one other is English) when I called they said it could not be resolved, until I left it was unresolved. There were no stretch mats, free weights or water in the gym. However, the sauna was good, but the steam room did not work. Good size room with chair and nice lounge, very good location.

Posted by on 9 Jan 2014

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4 out of 5

Let Down By Breakfast

Overall, this was a good-looking, funky hotel, centrally located. One of the best features was that there was a good quality WiFi connection, not just in the reception area but also in your room. Unfortunately, on our first morning after requesting to have the breakfast (we had not included breakfast in our booking), we were told the price in a curt manner by the receptionist who indicated by the expression on her face that we were cutting it fine for the end of service. This was at 10.25am, breakfast was served til 11am. We arrived in the restaurant, not more than 20 paces from reception and had barely 5 minutes to put any food on our plates before the staff started clearing away breakfast 30 minutes early. By 10.45, it was all put away. It was apparent that the receptionist had known clearing away would begin early but was still happy to take our money. Disappointing Customer Service, although I will say that this was limited only to that member of staff and the others were all very courteous and professional. A kettle in the room would be nice.

Posted by on 11 Jul 2013

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5 out of 5

Very good business trip

Modern and tasteful decor, in a good size room, with a lot of thought put into the little details that would make the experience that much more memorable (lighting, very comfortable mattress, safe box in the room). Good location, with easy access from the airport (bus or suburban train), in the vicinity of Miro park, and with museums within walking distance. Effective staff, fluent in English.

Posted by on 24 Mar 2012

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4 out of 5

Fab location and gorgeous hotel

We got the hop on bus while we were there this way we didn miss a thing and could fit everything into two days if we really wanted to!

Posted by on 18 Oct 2010

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3 out of 5

Kein besonderes Hotel

Hotel ist in Stadtnähe, aber das ist auch schon alles. Kein Pool oder Whirlpool für alle! Fitness hat nur 3 Geräte! Kein Balkon in den Zimmern und auch keine Terrasse für alle! Personal nicht erwähnenswert! Langsamste Lifte die wir jemals gesehn haben :) Hotel für eine Nacht brauchbar, für längere Aufenthalte definitiv nicht!

Posted by , from Bern on 19 Mar 2018

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Property Features

Pestana Arena Barcelona offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Pestana Arena Barcelona. For a fee, parking is available. This 4-star Barcelona hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 7 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Barcelona (BCN-Barcelona Intl.) (12.3 km / 7.7 mi)
  • Train station: Barcelona-Sants Station (1.3 km / 0.8 mi)
  • Metro station: Tarragona Metro Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pestana Arena Barcelona offers 84 forms of air-conditioned accommodation with minibars and a safe. 40-inch LED televisions come with premium satellite channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Pestana Arena Barcelona has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Hotel Registry Number - HB-004345

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.21 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13.75 for adults and EUR 6.87 for children (approximately)
  • Self-parking fee: EUR 17 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Arena Barcelona Hotel
  • Pestana Arena Barcelona
  • Vincci Arena
  • Pestana Arena Barcelona Catalonia
  • Vincci Hotel Arena

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.