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4.2 out of 5

"beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back! " More

By a verified traveller on Tue 26 Oct 2021

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Deluxe Villa

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£168* Per night/room 9 Jun - 10 Jun

Villa Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite, 2 bedrooms plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Master Suite, 3 bedrooms plus

Bed Count 2 King Beds Maximum Occupancy 9 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Fiesta Americana Cancun Villas. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • Guests speak favourably about the location and the pool
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Fiesta Americana Cancun Villas ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (2) Couples (1) Family (1)
5 out of 5
beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back!

Posted by on 26 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by GM

Dear Tamara, We would like to thank you for taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

4 out of 5
Die Lage des Hotels ist optimal, das Personal ist sehr freundlich. Das Hotelrestaurant am Strand kann ich nicht weiter empfehlen und die Zimmer sind okey.

Posted by on 14 Nov 2023

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Comment from Hotel Management

16 Nov 2023 by GM

Dear Raphael,Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. Our main objective is very clear: exceed your expectations. Therefore, our efforts are focused on achieving our goal and we are aware that we need to work on them daily in order to succeed. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

5 out of 5
Parfait

Posted by on 11 Feb 2022

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Comment from Hotel Management

12 Feb 2022 by GM

Dear Imed, I would like to thank you for taking the time to share your feedback. I am glad to know that you had a nice experience and our service did please you. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

3 out of 5
Ansich gutes Hotel, aber der Service an der Rezeption geht gar nicht. Waren zu früh da und konnten noch nicht einchecken und wurde auf 3 Uhr verwiesen, als wir um 4 wieder im Hotel waren war das Zimmer nicht fertig. Wir wurden nochmal um 30 Minuten vertröstet und dann nochmal um 30 Minuten. Noch schlimmer war das auschecken. Wir haben am Vorabend nach einem Late Check Out gefragt und eine sehr nette Dame hat uns den late check out auch aufgrund unserer Probleme beim einchecken zugesagt und wollte es auchb m System hinterlegen. Beim auschecken mussten wir dann trotzdem 65 Dollar für den late Check out bezahlen. Die Dame vom Votag war natürlich gerade nicht da Das geht überhaupt nicht.

Posted by on 8 Feb 2022

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Comment from Hotel Management

14 Feb 2022 by GM

Dear Marc, I am truly sorry to know that we did not fulfill your expectations, please accept my most sincere apologies. Certainly, we had to add a fee for the late check out since you exceeded the deadline (15 hrs.) I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by GM

I would like to thank you for your feedback. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

Property Features

  • Karaoke
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Guest will receive an email before arrival 7 days
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Hotel Names

  • Cancun Villas Fiesta Americana
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
  • Fiesta Villas Cancun
  • Villas Cancun
  • Villas Cancun Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.