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4.0 out of 5

"First i got a horrible room, smelt damp and i needed electric light all day. Then i changed to a suite for a supplement of us$70.00 per day. In that ... " More

By a verified traveller on Fri 02 Feb 2018

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Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£85* Per night/room 19 Jan - 20 Jan

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swim-up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the clean rooms at Flamingo Cancun Resort. During your stay, you're just a quick walk from Chac Mool Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1985, this 3-star resort has 249 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with deep-soaking baths, flat-screen TVs and room service
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by La Fuente, one of the property's 4 restaurants
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests speak favourably about the beach and the value of their stay
  • 13 minutes by foot from La Isla Shopping Mall and a 2-minute drive from Forum Beach

Flamingo Cancun Resort ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Flamingo Cancun Resort

Everyone (5)
3 out of 5

Hotel on the beach

First i got a horrible room, smelt damp and i needed electric light all day. Then i changed to a suite for a supplement of us$70.00 per day. In that room there was water leaking into the room. The 3rd room was better

Posted by , from cancun on 2 Feb 2018

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Comment from Hotel Management

5 Feb 2018 by flamingo cancun

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

4 out of 5

Nice hotel with nice people

The girl that works in the Spa and does massage is absolutely amazing. Cuddle your self with a really nice massage with her. The staff is really educated and helpful, we enjoyed our time in Flamingo Cancun. Our room was cleaned perfectly every single day. Thank you

Posted by , from london on 24 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5
Okay

Posted by on 13 Jan 2022

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Comment from Hotel Management

14 Jan 2022 by Dear guest

Thanks for staying here! Your opinion is very important for us

5 out of 5

Posted by on 10 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Flamingo

Muchas gracias por sus comentarios, con ellos nos ayuda a brindar un mejor servicio cada vez y cumplir con la calidad de excelencia en servicio que nos caracteriza. Saludos cordiales.

5 out of 5
Klima war mega kalt eingestellt, Steinboden war eiskalt für die Füsse. Sonst alles super gut-Klima kann man ja höher stellen und am Fussboden Badetücher legen und alles ist gut

Posted by on 20 Apr 2019

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Comment from Hotel Management

3 May 2019 by flamingo cancun

Muchas gracias por calificar nuestros servicios, esperamos pronto tenerle de vuelta. Saludos cordiales.

All-inclusive Details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 2 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Off-site tours
  • Gratuities

  • Taxes included
  • On-site entertainment and activities included
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • Fitness facilities included
  • Childcare not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • On-site live performances included
  • Theme parties included
  • Room service not included

Property Features

Some rates at Flamingo Cancun Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Flamingo Cancun Resort, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and a library are also featured at the family-friendly Flamingo Cancun Resort. Free self parking is available. This Art Deco Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Flamingo Cancun Resort offers 249 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Fuente – This poolside restaurant serves breakfast, brunch, lunch and dinner.

Albatros – This beachfront theme restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Don Roberto´s Bar & Pizza – This theme restaurant is located by the pool and specialises in pizza. Guests can enjoy drinks at the bar. Open daily.

Snack Bar Las Palmas – This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Sailing nearby
  • Parasailing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Flamingo Cancun Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 2.78 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Flamingo
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun
  • Cancun Flamingo Hotel
  • Flamingo Resort Cancun
  • Flamingo Cancun Resort Resort
  • Flamingo Cancun Resort Cancun
  • Flamingo Cancun Resort Resort Cancun
  • Flamingo Cancun Resort with Optional All Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.