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Standard Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£258* Per night/room 29 Jun - 30 Jun

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed (Master, Sunset View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Sunset)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Seadust Cancún All Inclusive Family Resort. During your stay, you're just a quick walk from Kukulcan Plaza Shopping Mall. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 5 outdoor pools
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • 13 minutes by foot from La Isla Shopping Mall and a 3-minute drive from Aquaworld

Seadust Cancún All Inclusive Family Resort ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Seadust Cancún All Inclusive Family Resort

Family (1)
1 out of 5
Ich würde dieses Hotel nicht mehr über ebookers.ch anbieten. Der Strand wurde über die Jahre weg abgetragen und ist kaum mehr existent. Die Fotos der Anlage entsprechen in keiner Weise der Realität. Das Wasser im Pool ist schmutzig und riecht unangenehm, was aber auch nicht verwunderlich ist, bei nur einer Toilette in einem Bereich mit rund 250 Liegen. Die Fotos der Zimmer sind trügerisch; man bekommt nicht das Zimmer mit Jacuzzi auf dem Balkon. Diese sind für Kinder offenbar verboten, weil sie zu gefährlich seien. Erst nach einem saftigen Aufpreis haben wir unsere gebuchten Zimmer dennoch erhalten. Das Abendprogramm ist ein echter Witz: Eine 45 minütige one-man-show eines Hotelangestellten. Alle anderen beworbenen Attraktionen gibt es nicht mehr oder sind geschlossen. Auch das Essen ist furchtbar, meist gibt es kalte Tiefkühlkost oder Industriegerichte, sogar am Buffet. Einzig das Frühstücksbuffet war ok. Ich rate dringend allen ab, dieses Hotel zu buchen!

Posted by on 24 Oct 2021

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Comment from Hotel Management

25 Oct 2021 by Vanessa

Lieber Gast Wir bei Seadust Cancun danken Ihnen für Ihre Kommentare, die es uns ermöglichen, an einem Plan zur Verbesserung der Qualität unserer Dienstleistungen und Einrichtungen zu arbeiten. Wir haben einen Detailbericht erstellt und senden ihn an die jeweils zuständigen Abteilungsleiter. Wir hoffen, eine weitere Gelegenheit zu haben, Ihnen zu dienen und Ihre Erfahrung zu verbessern. Mit freundlichen Grüßen,

About the Seadust Cancún All Inclusive Family Resort

Location Cancun, QROO 77500

Renovations + Closures

The property will be renovating from 15 June 2024 to 16 July 2024 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Front desk
  • Spa

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Ziplining
  • Children's club

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Surcharge for premium food items
  • Spa/beauty facilities and services
  • Off-site tours

  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Limited meals offered through room service
  • Ziplining included
  • Motorised water sports not included
  • All available drinks included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Offsite tours not included
  • Onsite entertainment and activities included
  • Service charge included
  • Additional service charge accepted
  • Minibar drinks - restrictions apply
  • Kids club included
  • All meals included
  • Surcharge for premium food items
  • Minibar (all drinks included)
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included

Property Features

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.

Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.

Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Manhattan – This restaurant only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seadust Cancun Family Resort All Inclusive
  • Great Parnassus All Inclusive
  • Great Parnassus Cancun
  • Great Parnassus Resort
  • Great Parnassus Resort All Inclusive
  • Great Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Great
  • Parnassus Resort
  • Seadust Cancun Family All Inclusive
  • Seadust Cancun Family Resort
  • Seadust Family Resort
  • Great Parnassus Family Resort All Inclusive
  • Great Parnassus Family Inclus

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.