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Luxury Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£192* Per night/room 7 Jan - 8 Jan

Sunset Suite Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Grand Luxe Suite With Jacuzzi One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sunset Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Front Suite One King Bed - Adults Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Seadust Cancún All Inclusive Family Resort ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Seadust Cancún All Inclusive Family Resort

Family (1)
1 out of 5
Ich würde dieses Hotel nicht mehr über ebookers.ch anbieten. Der Strand wurde über die Jahre weg abgetragen und ist kaum mehr existent. Die Fotos der Anlage entsprechen in keiner Weise der Realität. Das Wasser im Pool ist schmutzig und riecht unangenehm, was aber auch nicht verwunderlich ist, bei nur einer Toilette in einem Bereich mit rund 250 Liegen. Die Fotos der Zimmer sind trügerisch; man bekommt nicht das Zimmer mit Jacuzzi auf dem Balkon. Diese sind für Kinder offenbar verboten, weil sie zu gefährlich seien. Erst nach einem saftigen Aufpreis haben wir unsere gebuchten Zimmer dennoch erhalten. Das Abendprogramm ist ein echter Witz: Eine 45 minütige one-man-show eines Hotelangestellten. Alle anderen beworbenen Attraktionen gibt es nicht mehr oder sind geschlossen. Auch das Essen ist furchtbar, meist gibt es kalte Tiefkühlkost oder Industriegerichte, sogar am Buffet. Einzig das Frühstücksbuffet war ok. Ich rate dringend allen ab, dieses Hotel zu buchen!

Posted by on 24 Oct 2021

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Comment from Hotel Management

25 Oct 2021 by Vanessa

Lieber Gast Wir bei Seadust Cancun danken Ihnen für Ihre Kommentare, die es uns ermöglichen, an einem Plan zur Verbesserung der Qualität unserer Dienstleistungen und Einrichtungen zu arbeiten. Wir haben einen Detailbericht erstellt und senden ihn an die jeweils zuständigen Abteilungsleiter. Wir hoffen, eine weitere Gelegenheit zu haben, Ihnen zu dienen und Ihre Erfahrung zu verbessern. Mit freundlichen Grüßen,

About the Seadust Cancún All Inclusive Family Resort

Location Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Land activities

  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Ziplining
  • Children's club
  • Childcare

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Surcharge for premium food items
  • Spa/beauty facilities and services
  • Off-site tours

  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Limited meals offered through room service
  • Ziplining included
  • Motorised water sports not included
  • All available beverages included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Off-site tours not included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Kids club included
  • All meals included
  • Childcare included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • Room service during certain hours
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 3.5-star resort.

  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Smart televisions come with satellite channels. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include air conditioning and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a complimentary water park, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 5
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seadust Cancun Family Resort All Inclusive
  • Great Parnassus All Inclusive
  • Great Parnassus Cancun
  • Great Parnassus Resort
  • Great Parnassus Resort All Inclusive
  • Great Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Great
  • Parnassus Resort
  • Seadust Cancun Family All Inclusive
  • Seadust Cancun Family Resort
  • Seadust Family Resort
  • Great Parnassus Family Resort All Inclusive
  • Great Parnassus Family Inclus

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.