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Macdonald Crutherland House and Spa ratings based on 15 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Macdonald Crutherland House and Spa
Everyone (10)Couples (3)Business (2)
5 out of 5
We enjoyed our overnight stay. Clean rooms and good deal for DBB. Staff friendly and nice surroundings, would definitely stay again!
Posted by a verified traveller on 1 Mar 2020
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5 out of 5
I went for the pool to swim over the weekend and everything worked and big pool was great. Highlight was all staff were helpful and courteous. Food was also vert tasty and delivered promptly. Not sure I disliked anything other than in my room 307 the shower was a bit naff with little water pressure and in general the building is a bit tired but value for money
Posted by a verified traveller on 16 Jul 2019
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5 out of 5
Booked this hotel stay as guests for a wedding. everything was smooth from check-in to check out, the rooms were clean and breakfast was great. All the staff were fantastic, very helpful and professional. Highly Recommend!
Posted by a verified traveller on 2 Apr 2019
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3 out of 5
Nice room and nice hotel. Staff on reception nice but everyone else but have been having a bad weekend as all very unhappy, not helpful and sometimes rude
Posted by A on 17 Dec 2018
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4 out of 5
Lovely hotel in attractive surroundings. Hotel has an upmarket feel about it. Good breakfast. Bar menu a little limited. Nice, clean, modern rooms. I'd definitely stay here again.
Posted by Tom, from Crewe on 31 Oct 2018
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4 out of 5
Posted by a verified traveller on 21 Oct 2018
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4 out of 5
Very comfortable hotels with very friendly staff.
Bar food good and breakfast very good
Posted by Rob, from Leeds on 8 Sep 2018
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5 out of 5
Hotel was very very good.
ever think about it very good
But the only thing that i would say needs looking at soon is the wall paper needs to be
renewed soon, But this point is only taken on the room we stayed in (ie219)
regards
Trevor
Posted by a verified traveller on 2 Sep 2018
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3 out of 5
In isolated peaceful setting.
Given room opposite noisy lift, with a child. Sauna broken, fire alarm went off each night during stay. Apparently both these issues happened last week too, why were they still not fixed? Poor catering for gluten-free. Very short staffed in bar, continuous dirty tables left.
Room clean and warm, staff friendly and helpful.
Posted by a verified traveller on 20 Mar 2017
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4 out of 5
Lovely hotel
Pros:The location
I'd definitely come back here but would book a double room not a single as the room was small and the bed was creeky it was annoying
But other than that great hotel
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.