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3.2 out of 5
See all 14 ebookers Reviews

"Great stay , location remote , area but idea for m25 and A13 access. " More

By a verified traveller on Sun 26 Nov 2023

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ibis London Thurrock M25 ratings based on 14 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis London Thurrock M25

Everyone (10) Couples (2) Family (1)
5 out of 5

Posted by on 21 Dec 2023

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5 out of 5
Great stay , location remote , area but idea for m25 and A13 access.

Posted by on 26 Nov 2023

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Comment from Hotel Management

14 Dec 2023 by Asta Povilaityte - Assistant General Manager

Dear Sean, It's wonderful to hear that you had a great stay with us! Thank you for highlighting the convenience of our location in terms of accessing the M25 and A13. While the area might be remote, we're delighted that our proximity to these major routes served you well. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

1 out of 5
The hotel was so filthy, it smelt so bad. I requested a refund straight away but they refused and offered a new room in the opposite building. We did not stay the night, it was a total waste of money.

Posted by on 10 Sep 2023

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Comment from Hotel Management

12 Nov 2023 by Asta Povilaityte - Assistant General Manager

Dear Abul, Thank you for your feedback. I understand that we have found a solution by offering a new room in the opposite building. However, it's truly regrettable that the first room did not meet your expectations. I sincerely apologize for the unacceptable experience you encountered during your stay at our hotel. It is disheartening to learn about the issues you faced with cleanliness and unpleasant odors. Please know that this does not align with our standards, and I am genuinely sorry for the inconvenience caused.Once again, I apologize for the disappointment you experienced, and I hope to have the opportunity to better serve you in the future. Sincerely,

5 out of 5

Posted by on 22 Jul 2023

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4 out of 5
Very clean and room is spacious

Posted by on 26 Oct 2022

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1 out of 5
We getting there in the evening the room was dirty and stink

Posted by on 25 Jun 2021

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2 out of 5

Posted by on 8 Apr 2019

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2 out of 5

Posted by on 15 Feb 2019

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5 out of 5
It would be nice if nearly to centre of Town. Good breakfast. Staff very friendly

Posted by on 9 Jan 2019

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3 out of 5
Staff can’t be bothered at the bar. Freezing cold rooms

Posted by on 3 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by James

Thank you Mr for your feedback. Please accept our sincerest apologies that the level of service provided did not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.