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"It would be nice if nearly to centre of Town. Good breakfast. Staff very friendly " More

By a verified traveller on Wed 09 Jan 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£38* Per night/room 21 Aug - 22 Aug

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Double Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at ibis London Thurrock M25. During your stay, you'll be close to Lakeside Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1998, this 2-star hotel has 168 rooms over 5 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • Air-conditioned rooms with cable TV, coffee/tea makers and showers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests speak favourably about the location and the overall condition of the property
  • Just a 4-minute drive from Lakeside Shopping Centre and 14 minutes from Bluewater Shopping Centre
  • Pets welcome for a fee

ibis London Thurrock M25 ratings based on 8 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis London Thurrock M25

Everyone (6) Couples (1)
2 out of 5

Posted by on 8 Apr 2019

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2 out of 5

Posted by on 15 Feb 2019

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5 out of 5
It would be nice if nearly to centre of Town. Good breakfast. Staff very friendly

Posted by on 9 Jan 2019

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3 out of 5
Staff can’t be bothered at the bar. Freezing cold rooms

Posted by on 3 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by James

Thank you Mr for your feedback. Please accept our sincerest apologies that the level of service provided did not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2 out of 5
Dated once you pass reception, feels like you are in an 80’s style block of council flats.

Posted by on 3 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by James

Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

3 out of 5

dissapointment

room was ok apart from the view out the window of the rat traps and a hole under the floor .rooms window sills were black dirty .there was a disgusting stain on the carpet and the bed was dilapedated felt hard and uneven .the staff were lovely .the breakfast is amazing and the meals are generous

Posted by , from wales on 17 Mar 2017

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4 out of 5

ideal hotels next to lakeside shopping

Pros: Clean and good location
Cons: Bathrooms could be bigger
Location: Shopping
Nice clean cheap hotel great location for shopping

Posted by on 21 Nov 2016

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3 out of 5

Bruyant et chambre très petite .

C'est pourtant un des hôtels qui a la meilleure note dans le coin. J'avais demandé une chambre un peu au calme car en arrivant samedi à 18h sur le parking , c'était deja la fête avec des Anglais entrain de picoler un peu partout autour de l'hôtel.... j'ai eu une chambre au rez de chaussée avec fenêtre sur le parking .... en me réveillant le matin j'avais des verres cassés devant la fenêtre ....Ca vous donne une idée . Sinon la chambre était propre, la salle de bain tres sympa, la literie correct et le wifi ok. Juste la taille de la chambre , tres tres petite ! À 3 min en voiture il y a une grande zone avec des boutiques et des magasins , tres sympa .

Posted by , from Sarrebourg on 16 Oct 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly ibis London Thurrock M25 also features dry cleaning/laundry services, a safe deposit box at the front desk, and a lift. This Grays hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LCY-London City) (21.9 km / 13.6 mi)
  • Train station: Purfleet Station (2.8 km / 1.7 mi)

Room Amenities

Ibis London Thurrock M25 offers 168 forms of air-conditioned accommodation with a safe and free newspapers. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Ibis London Thurrock M25 has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Pet Policy

  • Pets: GBP 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 6.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per day
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Thurrock M25 Hotel
  • ibis London M25 Hotel
  • ibis London M25 Hotel Thurrock
  • ibis London Thurrock M25
  • ibis Thurrock M25
  • London Thurrock M25
  • ibis London M25
  • ibis London Thurrock M25 Hotel
  • ibis London Thurrock M25 Grays
  • ibis London Thurrock M25 Hotel Grays

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.