"The staff were exceptionally helpful and courteous . The breakfast buffet was enormous with a huge range of food options. " More
8 Nov 2023 by InterContinental Kuala Lumpur
Dear Kenneth,Thank you for taking the time to share a review. It has been our pleasure to make your stay a memorable one, and I am delighted to know that you have thoroughly enjoyed your vacation.My team and I look forward to welcoming you back with us again for many more excellent stays!Best Regards,Matthew EversonGeneral Manager
InterContinental Kuala Lumpur, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 10362 square feet (963 square metres) and includes conference space. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury InterContinental Kuala Lumpur, an IHG Hotel. A free area shuttle within 0 kilometres is available. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Valet parking (surcharge)
InterContinental Kuala Lumpur, an IHG Hotel offers 473 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Tao Chinese Cuisine – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Tatsu Japanese Cuisine – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Serena Brasserie – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
OneSixFive Lounge – On-site lobby lounge. Open daily.
Bentley's Pub – On-site pub. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.