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4.8 out of 5

"A very interesting hotel due to the Art Deco design and 1930s ambience. " More

By a verified traveller on Wed 29 Aug 2018

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Deluxe Room, 2 Single Beds, Non Smoking, Tower

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£70* Per night/room 9 Aug - 10 Aug

Suite, 1 Bedroom, Non Smoking (Colonial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (Governor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 1 Bedroom, Non Smoking, Tower (Skyline View, Tower Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Straits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Tower (Tower Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Majestic Hotel Kuala Lumpur, Autograph Collection. During your stay, you're just a quick walk from National Mosque. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, aromatherapy or body scrubs at Majestic Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and spaciousness
  • 10 minutes by car from Pavilion Kuala Lumpur and 11 minutes from Petronas Twin Towers
  • Airport shuttle service available for a fee

The Majestic Hotel Kuala Lumpur, Autograph Collection ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Majestic Hotel Kuala Lumpur, Autograph Collection

Everyone (7) Couples (1)
5 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by TMKL

Dear valued guest, Thank you for staying with us at The Majestic Hotel Kuala Lumpur, Autograph Collection. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. Kind regards, Alvin Khoo, Hotel Manager

5 out of 5
A very interesting hotel due to the Art Deco design and 1930s ambience.

Posted by , from Bristol, UK on 29 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by TMKL

Dear Stewart, Thank you very much for your wonderful review. The staff and management give a great deal of thought to fulfill the needs of our guests and to always strive for improvement of our overall high standard of service. It is, however, particularly gratifying when our guests take special notice, and we sincerely appreciate your compliment. I will share your kind feedbacks with my colleagues who would be delighted to know that they had been a part of your wonderful experience. We hope to welcome you back again soon. Best wishes, Alvin Khoo, Hotel Manager

5 out of 5

Nice hotel with a unique colonial look

Great hotel located in a good area allowing easy access to all tourist areas. They provide excellent service and are very helpful for other non-hotel queries. I would recommend this hotel even if you have to pay a little extra.

Posted by , from Preston, UK on 28 Jan 2018

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Comment from Hotel Management

20 Feb 2018 by Diana Lim

Dear Mohamed, Thank you for choosing us and sharing your fantastic experience. We appreciate your support and look forward to welcoming you back to The Hotel soon. Kind Regards,

4 out of 5

Second visit- not sure re new management

Pros: Colonial style, luxuory with value for money.
Cons: Some attention to room fixtures and fittings, stained upholstery in room and general tired feeling to rooms
Location: National Mosque and Lake Gardens with its attractions easily walkable
Stayed here 3 years ago when it was solely managed by YTL a company we are loyal too. Hotel now branded under Marriott autograph collection and it felt more corporate less personal. Although the hotel still offers a luxury stay with value for money. Rooms spacious and well equipped although showing signs of wear and tear. Would recommend locationgood for Sentra station, National Mosque etc but if you want to be amidst the city life without much effort then this hotel doesn't not provide easy access. Shuttle bus service a bonus though. We would return but there are other hotels which Would take priority first in the city over this one.

Posted by , from UK on 15 Sep 2017

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5 out of 5
It makes you feel better and happier in life. Ask and they help. Just enjoy.

Posted by on 20 Nov 2019

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Comment from Hotel Management

22 Nov 2019 by TMKL

Dear valued guest, Thank you for staying with us at The Majestic Hotel Kuala Lumpur, Autograph Collection. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. Kind regards, Alvin Khoo, Cluster Director of Operations

4 out of 5
Sehr gutes Hotel in Zentrumnähe. Zentralmarkt, Bot. Garten und ähnliches gut erreichbar. Leider Hotelhalle sehr kalt. Zimmer war 19 Grad. und das in einem sehr warmen Land. Also warme Kleider mitnehmen.

Posted by on 17 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by TMKL

Dear valued guest, Thank you for staying with us at The Majestic Hotel Kuala Lumpur, Autograph Collection. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. Kind regards, Alvin Khoo, Hotel Manager

5 out of 5

Extremely recommendable

Extremely friendly staff Extremely nice room (wing rooms) Very Clean It‘s the perfect place in KL to stay if you like the French Colonial Style and luxery

Posted by , from Zürich on 20 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Diana Lim

Dear Jürg R, Thank you for choosing us and for taking to write the wonderful review. We are delighted to read that our staff, services and facilities met your expectations. We look forward to welcoming you back to The Hotel soon. Kind Regards,

5 out of 5
Wir haben Kuala Lumpur besucht und sind im Hotel The Majestic abgestiegen. Das Hotel ist sehr edel, zentral gelegen. Wir haben die Zeit genossen.

Posted by on 15 Oct 2017

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About the The Majestic Hotel Kuala Lumpur, Autograph Collection

Location 5 Jalan Sultan Hishamuddin, Kuala Lumpur, 50000

Property Features

The Majestic Hotel Kuala Lumpur, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. The luxury The Majestic Hotel Kuala Lumpur, Autograph Collection also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Kuala Lumpur hotel is smoke free.

  • 300 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Kuala Lumpur Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Majestic Hotel Kuala Lumpur, Autograph Collection offers 300 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Majestic Hotel Kuala Lumpur, Autograph Collection has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Majestic Spa. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

The Majestic Hotel Kuala Lumpur, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Majestic Hotel Kuala Lumpur, Autograph Collection

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for lunch and dinner. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 68 for adults and MYR 34 for children (approximately)
  • Airport shuttle fee: MYR 520 per vehicle (one way)
  • Self-parking fee: MYR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Majestic Hotel Kuala Lumpur Autograph Collection
  • Majestic Hotel Autograph Collection
  • Majestic Kuala Lumpur Autograph Collection
  • Majestic Autograph Collection
  • The Majestic Hotel Kuala Lumpur Autograph Collection
  • The Majestic Hotel Kuala Lumpur, Autograph Collection Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.