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3.7 out of 5

"This is the best hotel I have stayed at for a long time. " More

By a verified traveller on Sat 27 Nov 2021

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£89* Per night/room 5 Oct - 6 Oct

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room (Garden View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Thornton Hall Hotel and Spa. During your stay, you'll be close to Heswall Golf Club. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Lawns, a fine-dining restaurant with garden views
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, body treatments or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the breakfast
  • 7 minutes by car from Heswall Golf Club and 9 minutes from Parkgate Seafront

Thornton Hall Hotel and Spa ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thornton Hall Hotel and Spa

Everyone (1) Couples (1)
1 out of 5
We asked for a walk in shower not over the bath and initially got one over the shower, we got an accessible shower as that was the only walk in shower. The food was awful and staff were unhelpful, other than the General Manager.

Posted by on 6 Dec 2021

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5 out of 5
This is the best hotel I have stayed at for a long time.

Posted by on 27 Nov 2021

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5 out of 5

Family Treat

Pros: All aspects.
Cons: I cannot see any way improvements can be made. Such quality.
Location: Located in the village of Thornton Hough it's a bit isolated but with a car you can explore the Wirral with all it's attractions.
I arranged a stay over for my family (3 rooms), spa facilities and a 70's / 80's event till 2am. We were very much pampered during our stay only let down by the actions of the selfish DJ who I believe decided that he wanted to get home early despite being contracted to 2am. I understand he has now parted company with the hotel. No surprise there as he clearly didn't meet the very high standards expected. Prices are a little high but so is the quality. I would recommend this hotel to anyone

Posted by on 16 Mar 2017

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About the Thornton Hall Hotel and Spa

Location Neston Road, Wirral, England CH63 1JF

Property Features

Thornton Hall Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A hot tub, a sauna, and spa services are also featured at the business-friendly Thornton Hall Hotel and Spa. You'll have access to the indoor pool and health club at a partner property. Free self parking is available. This 4-star Wirral hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Neston Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Thornton Hall Hotel and Spa offers 62 accommodations with a safe and coffee/tea makers. Televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Lawns – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Brasserie – This poolside brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golf lessons available nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Thornton Hall
  • Thornton Hall Hotel
  • Thornton Hall Hotel Wirral
  • Thornton Hall Wirral
  • Thornton Hotel
  • Thornton Hall Hotel & Spa Thornton Hough, Wirral
  • Thornton Hall Hotel And Spa
  • Thornton Hall Hotel Thornton Hough
  • Thornton Hall
  • Thornton Hall And Spa Wirral
  • Thornton Hall Hotel and Spa Hotel
  • Thornton Hall Hotel and Spa Wirral
  • Thornton Hall Hotel and Spa Hotel Wirral

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.