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4.0 out of 5

"Beautiful grounds and friendly staff. Room was wonderfully cool in 32 degree heat. Bed & pillows very comfortable. Decor a little tired but overall ... " More

By a verified traveller on Fri 27 Jul 2018

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Hotel Description

Dunston Hall's central location gets good marks from our customers. During your stay, you'll be close to University of East Anglia. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 1859, this 4-star hotel has 166 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer separate sitting areas, 24-hour room service and LCD TVs
  • Free hot/cold buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Brasserie Restaurant, a brasserie with garden views
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body wraps, body scrubs or body treatments at The Lilac Room
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a health club and a steam room
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 10 minutes by car from University of East Anglia and 7 minutes from Norwich Theatre Royal

Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£75* Per night/room 24 Oct - 25 Oct

VIQ Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Special Offer BB double/twin

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Dunston Hall ratings based on 11 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dunston Hall

Everyone (9) Couples (2)
2 out of 5
Nice old property & had a pleasing look, however carpets were well worn, no air conditioning. Room had a massive cobweb & lamps were dusty

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Joanne

Dear Sir/Madam Thank you for your review following your visit to the hotel. It was disappointing to read your comments but hope we have the opportunity to welcome you back. Kind regards Joanne Mason Hotel Administrator

5 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Joanne

Dear Sir/Madam Thank you for your review following your visit to Dunston Hall. I was delighted to read you rated us 5 stars and we look forward to welcoming you back. Kind regards Joanne Mason Hotel Administrator

5 out of 5

Posted by on 21 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Joanne

Dear Sir/Madam Thank you for your review following your visit to Dunston Hall. I was delighted to read you rated us 5 out of 5 and we look forward to welcoming you back. Kind regards Joanne Mason Hotel Administrator

5 out of 5
Great place to unwind....we will be back this place has a big car park....lots of history in the area

Posted by on 3 Mar 2019

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Comment from Hotel Management

5 Mar 2019 by Joanne

Dear Sir/Madam Thank you for your review following your visit to Dunston Hall. I was delighted to read you thoroughly enjoyed your time with us and we look forward to welcoming you back. Kind regards Joanne Mason Hotel Administrator

4 out of 5
Beautiful grounds and friendly staff. Room was wonderfully cool in 32 degree heat. Bed & pillows very comfortable. Decor a little tired but overall a very comfortable hotel.

Posted by on 27 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by Joanne

Dear Sir/Madam Thank you for taking the time to review your stay at Dunston Hall. I was pleased to read you enjoyed your stay with us and we look forward to welcoming you back. Kind regards Joanne Mason Hotel Administrator

4 out of 5

Nice hotel, tired in parts.

We stayed here for a Christmas party night. First impressions is a luxiourious hotel. Reception staff were friendly & helpful. Decor is shabby in parts, rooms were spacious & clean. Again, shabby in parts. Great choice at breakfast, waiting staff very attentive. Overall a nice stay.

Posted by , from Norfolk on 29 Dec 2017

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Comment from Hotel Management

2 Jan 2018 by Joanne

Thank you Annie for your review following your visit to Dunston Hall. I was pleased to read that with the exception of the hotel being shabby in parts you enjoyed your stay and we look forward to welcoming you back in the future. Kind regards Joanne Mason Hotel Administrator

5 out of 5

Lovely hotel

Pros: Using the pool spa sauna etc is a bonus to help make your stay even more perfect
Location: Shopping city
2nd we have visited in 6 months lovely hotel staff are very friendly and helpful .food is excellent

Posted by , from essex on 5 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by Joanne

Thank you michelle for your review following your visit to Dunston Hall. I was delighted to read you thoroughly enjoyed your stay finding the staff very friendly and helpful and the food excellent. We look forward to welcoming you back to Dunston in the future. Kind regards Joanne Mason Hotel Administrator

3 out of 5

Good location. Very busy.

Pros: Location, room and leisure club
Cons: Hotel had a tired appearance and could do with new carpets throughout.
Location: Good for a trip to Norwich or for golf.
Had to queue a long time to check in. Staff were mainly young and inexperienced, especially in the restaurant. Room was nice. Pool area was good. Food in the main restaurant was average at best and very busy at peak times. Paying for dinner at the table slowed the staff down. Skipped dessert as it took so long to even get a menu.

Posted by , from Bolton on 26 Jul 2017

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Comment from Hotel Management

7 Aug 2017 by Joanne

Thank you John for your review following your visit to the hotel. I was disappointing to read you experienced a few issues with your stay. Please be assured your comments will be passed on to the Management Team so the points you raised can be addressed. I hope we have the opportunity to welcome you back in the future. Kind regards Joanne Mason Hotel Administrator

5 out of 5

Lovely hotel in amazing grounds

Pros: The room , breakfast. although breakfast service was slow at getting us seated when I didn't have a lot of time . Needs speeding up
Cons: To be seated at breakfast
Wonderful location and hotel. Wasn't there for long wish I had more time to appreciate it.

Posted by on 23 Jul 2017

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Comment from Hotel Management

7 Aug 2017 by Joanne

Dear Sir/Madam Thank you for your review following your visit to Dunston Hall. I was pleased to read you enjoyed your stay and we look forward to welcoming you back in the future. Kind regards Joanne Mason Hotel Administrator

4 out of 5

Nice hotel. Excellent leisure.

Pros: Leisure facilities
Cons: Rooms a bit easier to get to. Better menu in Terrace bar
Location: Visit Norwich and other local sights
Very good hotel. Great leisure complex. Rooms a bit difficult to get to. But everything else good

Posted by , from London on 4 Sep 2016

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Comment from Hotel Management

29 Sep 2016 by Joanne

Dear uppingtheante Thank you for your review following your visit to Dunston Hall. I was pleased to read you enjoyed your stay in particular the leisure facilities. We look forward to welcoming you back in the future. Kind regards Joanne Mason Hotel Administrator

Property Features

Dunston Hall offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served. WiFi is free in public spaces. Event space at this hotel measures 49213 square feet (4572 square metres). A health club, a hot tub, and a sauna are also featured at the eco-friendly Dunston Hall. Self parking is free. Smoking is allowed in designated areas at this Victorian Norwich hotel.

  • 166 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 49213 sq ft of conference space
  • 4572 sq. m of conference space
  • Built in 1859
  • Breakfast available (free)
  • Dining venue
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (12.4 km / 7.7 mi)
  • Train station: Norwich Station (8.8 km / 5.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Dunston Hall offers 166 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Norwich hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free hot/cold buffet breakfast. An additional breakfast is available daily for a fee.

The Brasserie Restaurant – Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.

Bunkers Bar – Overlooking the golf course and garden, this sports bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Garden Terrace Bar – Overlooking the golf course and garden, this bar serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Yoga classes/instruction on site

Spa Services

The Lilac Room has 6 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vere Dunston Hall
  • Vere Dunston Hall Hotel
  • Vere Dunston Hall Hotel Norwich
  • Vere Dunston Hall Norwich
  • Dunston Hall Hotel Norwich
  • Dunston Hall Hotel
  • Dunston Hall Norwich
  • Dunston Hall
  • Dunston Hall De Vere Hotel Norwich
  • De Vere Dunston Hall Norwich
  • De Vere Dunston Hall Hotel
  • De Vere Dunston Hall
  • Dunston Hall Hotel
  • Dunston Hall Norwich
  • Dunston Hall Hotel Norwich

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.