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3.5 out of 5
See all 13 ebookers Reviews

"Lovely outdoor seating areas. Helpful staff. Food well under par. " More

By a verified traveller on Tue 19 Apr 2022

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Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Dunston Hall Hotel, Spa and Golf Resort ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dunston Hall Hotel, Spa and Golf Resort

Everyone (6) Couples (2) Family (5)
2 out of 5
The hotel is stunning from the outside but the room we stayed in was grubby, black mould on tbe ceiling and it had not been vaccuumed properly. The waiter staff were unfriendly and the food was very poor and over priced. Our evening meal was returned as it was cold. The restaurant tables were shabby and could have done with a table cloth and a tea light candle. Breakfast was not any better. The staff did not seem to know what they were doing and the choice of food was limited.

Posted by on 6 Mar 2023

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Comment from Hotel Management

7 Mar 2023 by David Graham

Many thanks for your review. I am sorry you did not enjoy your stay with us. I will make sure we discuss your feedback and the team make the necessary changes.Kindest regards

1 out of 5

Posted by on 23 Feb 2023

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Comment from Hotel Management

17 Apr 2023 by David Graham

I am sorry you did not enjoy your stay with us

3 out of 5

Posted by on 29 Jan 2023

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4 out of 5
Lovely outdoor seating areas. Helpful staff. Food well under par.

Posted by on 19 Apr 2022

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Comment from Hotel Management

19 Apr 2022 by David Graham

Many thanks for reviewing the hotel. I was pleased to see that you enjoyed sitting on the terrace. It is a lovely setting to have a drink and relax. I am pleased that the staff were helpful. I do hope you will come back and stay again soon.

5 out of 5
Friendly helpful staff

Posted by on 14 Apr 2022

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Comment from Hotel Management

15 Apr 2022 by David Graham

Thanks you for reviewing the hotel. I was delighted that you enjoyed your stay. Thank you for mentioning the team, they do work hard to ensure our guests have a memorable experience.

5 out of 5

Posted by on 2 Jan 2022

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3 out of 5
All fine at the property, slightly understaffed but all were friendly and helpful

Posted by on 29 Oct 2021

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Comment from Hotel Management

29 Oct 2021 by David

Thank you Sankar for taking the time to review your stay with us. I was pleased to read that despite being understaffed you found my team friendly and helpful and we look forward to welcoming you back. Kind regards David Graham General Manager

5 out of 5
Great property

Posted by on 30 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by David

Thank you Jennifer for taking the time to review your stay at Dunston Hall. I was delighted to read you rated us 5 out of 5 and we look forward to welcoming you back. Kind regards David Graham General Manager

4 out of 5
Comfortable and spacious room. Staff were generally friendly and efficient. Pool facilities were good. More variety at breakfast would’ve been appreciated.

Posted by , from Cheltenham on 27 Oct 2020

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Comment from Hotel Management

30 Oct 2020 by David

Thank you Andrew for your review following your visit to Dunston Hall. I was pleased to read you enjoyed your time with us and we look forward to welcoming you back. Kind regards David Graham General Manager

4 out of 5
The whole property is in need of redecoration and new carpets. The dinner and breakfast were very good. The room was functional but needed an update

Posted by , from Berkshire on 18 Oct 2020

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Comment from Hotel Management

19 Oct 2020 by David

Thank you TE for your review following your visit to the hotel. I am pleased to inform you that the hotel is due to be refurbished so the points you raised about needing an update will be addressed. We look forward to welcoming you back. Kind regards David Graham General Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.