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4.7 out of 5

"From our arrival to departure I could not fault this hotel, I would highly recommend it. " More

By a verified traveller on Fri 22 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Club Maspalomas Suites & Spa - Adults Only. During your stay, you'll be within walking distance of Holiday World Maspalomas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 133 rooms. Enjoy your stay with amenities like free WiFi and a Select Comfort bed in each room.

  • Air-conditioned rooms with Select Comfort beds, LCD TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with pool views, stop by Restaurant Buffet Drago, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with massages or body treatments at ZEN SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the pool and the location
  • 14 minutes by foot from Holiday World Maspalomas and a 4-minute drive from Maspalomas Dunes
  • Free beach, shopping centre and local-area shuttle service

Junior Suite, Jetted Tub, Garden Area (for 2 people)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room (with Exterior Bathtub and 2 Terraces)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (Single use)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Junior Suite (3 PAX)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Club Maspalomas Suites & Spa - Adults Only ratings based on 16 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Club Maspalomas Suites & Spa - Adults Only

Everyone (11) Couples (4)
5 out of 5
From our arrival to departure I could not fault this hotel, I would highly recommend it.

Posted by on 22 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by Monica Montero

Dear Guest Thank you for choosing us as your hotel destination. Although we take the time to share your opinion, we are pleased to know that it was good in every way. We will be happy to welcome you again. Best regards

5 out of 5
Staff was super friendly and the Hotel was at a quiet, peaceful location. Food & drinks were also pretty good!

Posted by on 30 Jan 2019

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Comment from Hotel Management

4 Feb 2019 by Monica Montero

We appreciate very much your comments and will keep improving to give an excelent service.

5 out of 5
Our stay was just wonderful! Great food, very friendly staff, clean. I can highly recommend

Posted by on 31 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Monica Montero

Dear guest, thank you for your have choosing us for your holidays and take a few minutes to let us kow how it has been. Hope to welcome you back again in the future. Best regards.

5 out of 5
Hôtel en parfait état / personnel exceptionnel / nourriture excellente !!

Posted by on 8 Sep 2019

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Comment from Hotel Management

14 Sep 2019 by Monica Montero

Cher client, merci pour votre score, c'est un plaisir de vous accueillir ici au Club Maspalomas Suites & Spa ****

5 out of 5
Eine sehr schöne Anlage, sehr gepflegt + Das Personal ist sehr freundlich und scheit sich auch unter sich sehr gut zu verstehen. War sehr zufrieden mit allem.

Posted by on 14 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Monica Montero

Es ist ein großer Stolz für uns zu lesen, dass Sie in jeder Hinsicht begeistert waren. Wir danken Ihnen, dass Sie unsere Einrichtungen qualifiziert haben, und freuen uns, dass Sie unser Restaurantbuffet Drago, unser Zen Spa, unser Gold Gym und unseren halbolympischen Pool, der auf 28 ° C beheizt ist und über einen Swimmingpool verfügt, nutzen konnten Gasse für diejenigen Kunden, die während ihres Urlaubs in Form bleiben möchten. Vielen Dank, dass Sie die Liebe und das Engagement unseres Teams für unsere Kunden hervorgehoben haben. Wir haben ein Team mit hervorragender menschlicher Qualität, das sich jeden Tag um jedes Detail bemüht. Diese positiven Worte werden uns zweifelsohne ermutigen, weiter daran zu arbeiten Linie. Hochachtungsvoll .

4 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Monica Montero

Estimado huésped, le agradecemos mucho su visita y su puntuación y esperamos mejorar cada día para ofrecer un servicio 10/10. Nuestros más cordiales saludos

5 out of 5
Mukava vastaanotto kun saavuimme hotelliin ja muutenkin henkilökunta palveli meitä kiitettävästi. Hotelli on rauhallinen koska lapset eivät pääse sinne riehumaan. Sijainti vähän pitkällä ravintoloista mutta taksilla pääsee alle 5 eurolla inglesiin ja maspalomaksen rantabulevardille. Kuntosalilta löytyi kaikki tarvittava. Allasalue on erinomainen varsinkin spa osasto. Aamupala kattava. Lisäksi lentokentälle kulkee bussi aivan hotellin vierestä.

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Mónica Montero

Dear Guest, We appreciate very much your review, in Club Maspalomas Suites & Spa we are workking to keep improving to give high service and quality. It will be a pleasure to all of our staff give you a Welcome once again to our place Sincerely

5 out of 5
Das Gesamtpaket ist hervorragend. Wir haben auch Massagen ausprobiert- sehr gut!

Posted by on 9 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by Monica

Vielen Dank für Ihre Punktzahl, die wir hoffen, Sie wieder zu empfangen.

5 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

6 Apr 2019 by Mónica Montero

Dear guest, We willliketo thank you for such j a positive review. It does make us proud reaching a 5 star meaning we are on the correct way of giving best service to our guest. Looking forward to your next visit at Club Maspalomas Suites & Spa

5 out of 5
Sehr tolle Anlage! Personal sehr kompetent! Gehen gerne wieder hin.

Posted by on 19 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Monica

Vielen Dank für Ihre Anmerkungen, wir würden uns freuen, Sie wieder zu begrüßen. Grüße

Property Features

Club Maspalomas Suites & Spa - Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Club Maspalomas Suites & Spa - Adults Only. An area shuttle within 10 kilometers and A beach shuttle are free. Self parking is free. A complete renovation of Club Maspalomas Suites & Spa - Adults Only was completed in November 2018. This Art Deco San Bartolome de Tirajana hotel is smoke free.

  • 133 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free area shuttle within 10 kilometers, beach shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Club Maspalomas Suites & Spa - Adults Only offers 133 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Select Comfort beds
  • Minibar
  • LCD television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurant Buffet Drago – This restaurant overlooks the pool.

Sunset Bar – On-site bar. Open daily.

Restaurant Góndola – This theme restaurant only serves dinner. Reservations are required. Open selected days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZEN SPA. Services include sports massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Club Maspalomas Suites & Spa - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.An acrylic shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Bungalows Club Apartment
  • Bungalows Club Apartment MasPalomas
  • Club Maspalomas Suites Hotel San Bartolome de Tirajana
  • Club Bungalows MasPalomas
  • Club MasPalomas
  • Club MasPalomas Bungalows
  • MasPalomas Bungalows
  • MasPalomas Bungalows Club
  • MasPalomas Club Bungalows
  • Club Maspalomas Suites Hotel
  • Club Maspalomas Suites San Bartolome de Tirajana
  • Club Maspalomas Suites Adults Hotel San Bartolome de Tirajana
  • Maspalomas Suites &
  • Club Maspalomas Suites Adults San Bartolome de Tirajana
  • Club Maspalomas Suites & Spa - Adults Only Hotel
  • Club Maspalomas Suites Adults Hotel
  • Club Maspalomas Suites Adults
  • Club Maspalomas Suites Spa
  • Hotel Club Maspalomas Suites & Spa - Adults Only
  • Bungalows Club MasPalomas
  • Club Maspalomas Suites Adults

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.