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"The hotel was nicely decorated. Neither the towel rail nor the hairdryer in the room were working " More

By a verified traveller on Mon 16 Mar 2020

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Double ADA Guest Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Guest Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Colessio ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Colessio

Everyone (6) Couples (3) Family (1)
2 out of 5
Good things: location, exterior, welcoming reception (both reception area and staff), room clean and contemporary. Not so good: *Paying for parking through a separate company. *No toiletries as expected, specifically no soap. I made a point of asking at reception could we get soap and was assured that it would be sorted. On our return I found still no toiletries. I always bring my own shampoo etc but was disappointed. I ended up buying my own soap as I didn't think I should need to ask a second time. *Bed was lumpy, did hubby's back in the next day. Mattress would benefit from being checked. *Only three sachets of coffee and cups turned upwards rather than downwards, not good practice. *Breakfast the next day saw a decent selection but was lukewarm, almost cold. My husband told me the orange juice was squash and I thought he was joking but no, it definitely was. We have stayed at both higher end and budget hotels over the years and never, never encountered this. It gives me no pleasure to write negatively.We have stayed in several hotels in Stirling and had high hopes for Hotel Colessio given how attractive the building appears. Furthermore we know that the hospitality sector has had a tough time post Covid however some of our experience seemed down to either poor housekeeping or penny pinching. If it's the latter then it's a false economy as it means folks like us will simply say once was enough and not return. Sorry.

Posted by on 11 Aug 2023

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Comment from Hotel Management

30 Aug 2023 by Marc Adams

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Marc AdamsGeneral Manager

4 out of 5
The hotel was nicely decorated. Neither the towel rail nor the hairdryer in the room were working

Posted by on 16 Mar 2020

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5 out of 5

Posted by on 15 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Gillian

Thanks for leaving a review - we look forward to seeing you again soon Kind regards Gillian

4 out of 5
Lovely public areas. Very small room but otherwise quite nice. Very near Stirling Castle.

Posted by on 29 Oct 2017

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5 out of 5

Surprise birthday for my wife

Pros: Everything
Cons: No need
Location: Lots to do in Stirling cafes bars lots of individual little shops
Booked hotel on recommendation . Surprise for my wife's birthday beautiful place and friendly and helpful staff . Room was excellent. Grill room very tastefully decorated excellent food and staff. My wife loved it all . Will definitely return

Posted by , from falkirk scotland on 19 Oct 2017

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3 out of 5
Kleines Zimmer, ringhörig

Posted by on 22 Jul 2024

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4 out of 5
Rauhallinen hotelli kävelymatkan päässä keskustassa. Mäkinen maasto mutta jos kunto kestää niin hyvä paikka. Erittäin ystävällinen palvelu ja pulmatilanteeni hoidettiin nopeasti.

Posted by on 1 Jul 2024

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4 out of 5
Gute Lage mitten in Stirling und somit ist alles zu Fuss erreichbar.

Posted by on 30 May 2019

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Comment from Hotel Management

4 Jun 2019 by Gillian

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir waren sehr erfreut, dass Sie Ihren letzten Aufenthalt bei uns genossen haben. Wir hoffen, Sie bei Ihrem nächsten Aufenthalt in Stirling wieder in Colessio begrüßen zu können Mit freundlichen Grüßen Gillian

4 out of 5
Gutes zweckmässiges Hotel aber kein 5 Stern, eher 3-4...

Posted by , from Schweiz on 15 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by Shaun Donnelly

Thank you for your Feedback

3 out of 5
To expensive for what we got. Terribly loud wedding at the entrance, when we wanted to eat. We waited for hours for our food and have gotten the wrong things twice.

Posted by on 23 Aug 2017

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