23 Jan 2019 by Relaxia Olivina team
Dear Guest, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. We love to hear from our guests and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your valued suggestion will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. On a positive note, we are glad to hear that in some aspects of your overall stay we were able to live up to your expectations and you enjoyed your time and the offered facilities. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit. With best wishes Relaxia Olivina team
All-inclusive room rates at Relaxia Olivina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Some rates at Relaxia Olivina are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Relaxia Olivina offers its guests 2 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. Public spaces have free WiFi. The family-friendly Relaxia Olivina also features multilingual staff, a garden, and concierge services. Smoking is allowed in designated areas at this 4-star Tias hotel (fines may apply for smoking in non-smoking areas).
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Relaxia Olivina offers 290 forms of accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a bath, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).