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4.0 out of 5

"Room was clean and staff were lovely " More

By a verified traveller on Thu 26 Aug 2021

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Double Room (Hotel)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£75* Per night/room 23 Jun - 24 Jun

Family Room (Superior Lodge)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Double Room (Lodge)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room (Lodge)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room (Lodge)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Waterloo Hotel Lodge. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Lledr Valley and 9 minutes on foot from St Michael's Church

Waterloo Hotel Lodge ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waterloo Hotel Lodge

Everyone (3) Couples (3) Family (1)
4 out of 5
Room was clean and staff were lovely

Posted by , from Merseyside on 26 Aug 2021

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4 out of 5

Posted by on 23 Sep 2019

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4 out of 5
I liked the independence of the lodge. No problem with early or late comings and goings.

Posted by on 4 Sep 2019

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2 out of 5

Posted by on 20 Aug 2019

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5 out of 5

Posted by on 25 May 2019

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5 out of 5
Superb location, pool and spa great, fantastic food.there was nothing to dislike about this hotel

Posted by on 22 May 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Restaurant

The following facilities are closed on Sunday and Monday:

  • Bar/lounge

Property Features

Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available. This 3-star Betws-Y-Coed hotel is smoke free.

  • 44 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Betws-Y-Coed Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Waterloo Hotel Lodge offers 44 accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining
  • Television
  • Electric kettle
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Bar1815 – This restaurant serves lunch and dinner. A children's menu is available.

Bridge Restaurant – This restaurant serves breakfast and dinner. Open selected days.

Room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Waterloo
  • Best Western Waterloo Betws-y-coed
  • Best Western Waterloo Hotel & Lodge
  • Best Western Waterloo Hotel & Lodge Betws-y-coed
  • Waterloo Best Western
  • Best Western Waterloo Htl Ldg Hotel Betws-y-coed
  • Best Western Waterloo Htl Ldg
  • Waterloo Hotel Lodge Betws-y-coed
  • Waterloo Betws-y-coed
  • Best Western Waterloo Hotel Lodge
  • Waterloo Hotel Lodge Hotel
  • Waterloo Hotel Lodge Betws-Y-Coed
  • Waterloo Hotel Lodge Hotel Betws-Y-Coed

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.