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4.0 out of 5

"Room was clean and staff were lovely " More

By a verified traveller on Thu 26 Aug 2021

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Standard Twin Room (Lodge)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£75* Per night/room 11 Dec - 12 Dec

Family Room (Superior Lodge)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Double Room (Lodge)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room (Lodge)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Hotel)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room (Lodge)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Waterloo Hotel Lodge. During your stay, you're just a quick walk from St Michael's Church. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of St Michael's Church and Conwy Valley Railway Museum

Waterloo Hotel Lodge ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waterloo Hotel Lodge

Everyone (3) Couples (3) Family (1)
4 out of 5
Room was clean and staff were lovely

Posted by , from Merseyside on 26 Aug 2021

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4 out of 5

Posted by on 23 Sep 2019

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4 out of 5
I liked the independence of the lodge. No problem with early or late comings and goings.

Posted by on 4 Sep 2019

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2 out of 5

Posted by on 20 Aug 2019

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5 out of 5

Posted by on 25 May 2019

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5 out of 5
Superb location, pool and spa great, fantastic food.there was nothing to dislike about this hotel

Posted by on 22 May 2019

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Renovations + Closures

The property will be renovating from 21 November 2022 to 18 December 2022 (completion date subject to change). The following areas are affected:

  • Sauna
  • Hot tub
  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

  • Restaurant

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

  • Bar/lounge

Property Features

As a guest of Waterloo Hotel Lodge, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available. This 3-star Betws-Y-Coed hotel is smoke free.

  • 42 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Betws-Y-Coed Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Waterloo Hotel Lodge offers 42 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

  • In-room dining
  • Television
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

Guests are served a free cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.

On-site venue – This restaurant serves breakfast and dinner.

On-site venue No. 2 – This bar only serves lunch. Open selected days.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Best Western Waterloo
  • Best Western Waterloo Betws-y-coed
  • Best Western Waterloo Hotel & Lodge
  • Best Western Waterloo Hotel & Lodge Betws-y-coed
  • Waterloo Best Western
  • Best Western Waterloo Htl Ldg Hotel Betws-y-coed
  • Best Western Waterloo Htl Ldg
  • Waterloo Hotel Lodge Betws-y-coed
  • Waterloo Betws-y-coed
  • Best Western Waterloo Hotel Lodge
  • Waterloo Hotel Lodge Hotel
  • Waterloo Hotel Lodge Betws-Y-Coed
  • Waterloo Hotel Lodge Hotel Betws-Y-Coed

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.