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H10 Ocean Suites

4-star property
Calle Las Palmeras s/n, La Oliva, 020 3788 4841
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4.3 out of 5
Very good!
See all 15 ebookers Reviews

"Staff on reception fantastic especially Erika she was so helpful. The room was great but the bed was uncomfortable!! Also the pool was a bit cold . Bu ... " More

By a verified traveller on Fri 15 Nov 2019

Points Of Interest

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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£124* Per night/room 18 May - 19 May

Junior Suite, Pool View (Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite (Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Pool View (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Non Refundable 2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

H10 Ocean Suites ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Ocean Suites

Everyone (10) Couples (3) Friends (1)
4 out of 5
Staff on reception fantastic especially Erika she was so helpful. The room was great but the bed was uncomfortable!! Also the pool was a bit cold . But we would return

Posted by on 15 Nov 2019

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5 out of 5
Great hotel with excellent staff and facilities. Food was varied and tasty. Staff were really friendly, helpful and accommodating. Close to lively environment but not too close to spoil the quiet environment of the hotel.

Posted by , from Liverpool on 1 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by Marta Escauriaza PR

Dear Gary, Thank you very much for sharing your recent experience! Looking forward to a next visit soon, Kind regards,

4 out of 5

Men at work

Pros: Food Convenient location within resort Reception staff were friendly and helpful Room cleanliness Hotel grounds were well kept and tidy Nice pool
Cons: Some staff were great and very helpful, others less so. Victor, the customer service manager and all the reception staff deserve a special mention.
Location: Easy access to the shopping and bars in the resort. Quieter and much nicer beaches at El Cotillo (by local bus) and Isla de los lobos (by ferry).
We were a little unlucky to book a week when the hotel was renovating one of it's pool areas. The staff did warn us about this on arrival but after 2 days of significant noise nuisance, from 8am to 6:30pm every day, we did decide to complain about this. To their credit they did take what we said seriously and offered us either an upgrade to all inclusive or a room transfer. We chose the former as we were assured the noise would soon decrease, this proved somewhat optimistic as the noise continued pretty much unabated until the weekend. Despite all the above we would go back there again and would recommend the hotel as a good mid range option in the area. The renovation work needed to be done and the hotel did acknowledge our concerns and made a goodwill gesture as a result of them.

Posted by , from Stourport on Severn on 28 Mar 2017

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4 out of 5

Nice off season venue

Posted by on 5 Oct 2016

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5 out of 5

H10 Ocean Suites gets a 10/10

Very impressed with this hotel. Great location and convenient to everything. Room was beautiful and vary spacious, lovely big terrace too. We went half board and the food was amazing! Fresh with plenty of choice even for my partner who is vegan. Far too much on offer, no way would we have managed to go full board. Reception area was a pleasant place to sit to take advantage of the Wi-Fi and bar staff very friendly and helpful. We couldn't fault it, I have already recommended it to a friend and we are thinking of going back later in the year ourselves!

Posted by on 25 Mar 2016

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5 out of 5
Sehr freundliches Personal, klasse Service an der Rezeption

Posted by on 18 Aug 2021

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Comment from Hotel Management

10 Sep 2021 by Sophie Grobe, PR

Vielen Dank für Ihre lieben Worte, wir leiten diese sehr gerne an unser Rezeptionsteam weiter! Wir würden uns sehr freuen Sie mal wieder bei uns begrüssen zu dürfen!

4 out of 5
Badezimmer: Nicht Optimal Keine Duschen Wand Keine Bidet und keine kleine Wass Tücher Washbasin ist zu klein für zwei Personen Keine Self catering für eine kleine Suite Zimmer: zu klein für Zwei Personen Aber, guter Lage- Nähe Reception und Restaurants sowie Swimmingpool

Posted by on 5 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Sophie Grobe, RRPP

Sehr geehrte/r Anonymous, vielen Dank, dass Sie hier die kürzlichen Erfahrungen mit unserem Hotel teilen. Wir freuen uns zu lesen, dass Ihnen besonders unsere ruhige Lage und die Nähe des Zimmers zu den zentralen Punkten des Hotels gefallen hat. Auf der anderen Seite bedauern wir, dass Ihnen die Ausstattung unseres Badezimmers nicht zugesagt hat. Wir hätten über dieses gerne bereits während Ihres Aufenthalts Bescheid gewusst, um Ihnen den Vorschlag das Zimmer zu tauschen, unterbreiten zu können. Des Weiteren möchten wir darauf hinweisen, dass unser Hotel kein self catering in den Zimmern anbietet, da diese nicht über eine Küche verfügen. Wir würden uns jedoch sehr freuen Sie mal wieder bei uns begrüssen zu dürfen, um Sie insbesondere mit unseren exzellenten Badezimmern überzeugen zu können. Mit freundlichen Grüssen,

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Sophie Grobe, RRPP

Thank you very much Anonymous, for this great score! Kind regards,

3 out of 5
Hôtel sympathique personnel soignant le service laisse un peu à désirer je penserais plus que la note q tris étoiles serait plus juste

Posted by , from Genève on 18 Nov 2018

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4 out of 5
Coole Lage, zu Fuss schnell im Zentrum. Sehr gutes Frühstücksbuffet. Freundlich.

Posted by , from Flums, Schweiz on 4 Nov 2018

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Comment from Hotel Management

17 Dec 2018 by Sophie Grobe, RRPP

Sehr geehrte/r Chrigel, vielen Dank für Ihre Bewertung und Ihre netten Kommentare über unser Hotel! Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüssen,

About the H10 Ocean Suites

Location Calle Las Palmeras s/n, La Oliva, 35660

All-inclusive Details

All-inclusive room rates at H10 Ocean Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • À la carte meals, snacks and select beverages included
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic drinks
  • Minibar (all drinks included)
  • A la carte dining included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included

Property Features

  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

This property uses geothermal energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Renewable energy source - geothermal
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Ocean Suites Hotel La Oliva
  • H10 Ocean Suites Hotel
  • H10 Ocean Suites La Oliva
  • H10 Ocean Suites
  • H10 Ocean Suites Resort La Oliva
  • H10 Ocean Suites Resort
  • H10 Ocean Suites La Oliva
  • H10 Ocean Suites Resort La Oliva

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.