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3.8 out of 5

"the hotel was fine. the chef would not exchange chips for mash potato although they were on the menu " More

By a verified traveller on Sun 01 Aug 2021

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£82* Per night/room 28 Jun - 29 Jun

Arran Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Riverside Lodge Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room (For 3 guests)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room (for 5 Guests)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Riverside Lodge Hotel. During your stay, you'll be within walking distance of Vennel Gallery. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes on foot from Vennel Gallery and a 2-minute drive from Dundonald Links
  • Dogs welcome for a fee

Riverside Lodge Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverside Lodge Hotel

Everyone (3) Couples (4) Family (1)
5 out of 5

Posted by , from PRESTWICK on 15 Jan 2023

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Comment from Hotel Management

11 Mar 2023 by Reception

Thank you for your feedback.

4 out of 5
the hotel was fine. the chef would not exchange chips for mash potato although they were on the menu

Posted by on 1 Aug 2021

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Comment from Hotel Management

3 Aug 2021 by Reception

Thank you for taking the time to send feedback regarding your recent stay!

5 out of 5
Great value for money. Staff were really friendly and helpful. The room itself was spacious and had a separate sink area to the bathroom which meant others could get ready whilst someone else is using the shower. Totally recommend this hotel for groups, families and couple stays. Also noticed that it’s dog friendly too which is an additional bonus.

Posted by , from Glasgow on 24 Feb 2020

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4 out of 5
Property is off high standard reception bar restaurant area. The rooms are dated and beds are not the most confortable

Posted by on 21 Oct 2019

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3 out of 5
Major construction work being carried out, causing disruption to access in the hotel and serious noise issues. Very little available due to ongoing construction. I received no advance notification of this work. Breakfast was a shambles with very poor service and very little on offer by 9am. Over very disappointing.

Posted by , from Dublin on 25 Jul 2018

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4 out of 5

love this hotel

Pros: everything
very good ..... food good staff very friendly always look for good deals on room so i can get away from stress ...good way for me to relax ..

Posted by , from ka128eu on 19 Feb 2018

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2 out of 5

Visiting friends

Room was clean enough the carpet was thread bare all the wall on the landings was dirty it's in need of a lick of paint and New carpet. Plus point staff are friendly

Posted by on 22 Sep 2015

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4 out of 5

2 night stay

Rooms very comfortable, staff very cheerful, excellent breakfast (porridge and whiskey give it a try!), would stay again if passing through.

Posted by on 19 May 2015

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3 out of 5
Unten die Bar perfekt, Restaurant und Empfangsbereich ebenfalls, Zimmer so so la la! Türschliesser funktionierte an keiner Türe, deshalb Lärm bis spät in die Nacht und am morgen früh schon wieder

Posted by on 19 Aug 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 6695 square feet (622 square metres) and includes conference space. The business-friendly Riverside Lodge Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Irvine hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 2 levels
  • Conference rooms
  • 6695 sq ft of conference space
  • 622 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Irvine Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Riverside Lodge Hotel offers 128 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy English breakfast for a fee.

The brasserie – This restaurant serves breakfast and lunch.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Menzies Hotels Ayrshire
  • Menzies Hotels Ayrshire Hotel
  • Menzies Hotels Ayrshire Hotel Irvine
  • Menzies Hotels Irvine
  • Riverside Lodge Hotel Irvine
  • Irvine Menzies Hotel
  • Menzies Hotel Irvine
  • Menzies Irvine Hotel Irvine
  • Menzies Irvine Scotland
  • Riverside Lodge Hotel Hotel
  • Hallmark Irvine
  • Hallmark Hotel Irvine Scotland
  • Riverside Lodge Hotel Irvine
  • Riverside Lodge Hotel Hotel Irvine

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.