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"The staff was outstanding they always kind and helpful the staff who cleaned the room always went out of there way to give the best service, my wife a ... " More

By a verified traveller on Sat 23 Jul 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£81* Per night/room 18 Jun - 19 Jun

Premium Room, 2 Single Beds, Smoking (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Smoking (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Istanbul - Old City, an IHG Hotel. During your stay, you're just a quick walk from Grand Bazaar. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body scrubs or detox wraps at Healthia Spa & Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque
  • Airport shuttle service available for a fee

Crowne Plaza Istanbul - Old City, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Istanbul - Old City, an IHG Hotel

Everyone (6) Couples (5) Family (1)
5 out of 5

Posted by on 10 May 2023

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5 out of 5
The staff was outstanding they always kind and helpful the staff who cleaned the room always went out of there way to give the best service, my wife and I are looking forward to returning back to Istanbul soon and we will stay at the crow plaza because of the service

Posted by on 23 Jul 2022

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5 out of 5
My wife and I stayed here for 2 weeks on holiday. I often stay in Crowne Plaza hotels on business and until now my favourite was in Foshan in Southern China. The location of the Crowne Plaza Old City was fabulous 3 mins from Grand Bazaar, 1 min from tram and bus routes, 5 mins from metro and Marmaray lines. Staff were incredible. Friendly, helpful, hospitable. A special word for Ezri, Gener and the concierge. They were marvellous. Would highly recommend to anyone travelling on business or on holiday.

Posted by , from Ireland on 16 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by GR

Dear Michaell Hughes, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sebahat Orhan Guest Relations Supervisor

4 out of 5
Was very relaxing and nice n your Hotel

Posted by on 18 Mar 2024

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Comment from Hotel Management

22 Mar 2024 by Crowne Plaza Old City Istanbul

Dear Guest, Thank you very much for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

2 out of 5

Posted by on 7 Mar 2024

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Comment from Hotel Management

10 Mar 2024 by Crowne Plaza Old City Istanbul

Dear Ludmila, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

3 out of 5
We had a old room klima wa so lout

Posted by on 2 Oct 2023

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Comment from Hotel Management

3 Oct 2023 by Bahar Apul

Dear Marcel Thomas Lütolf,First of all, thank you for being our guest and taking the time to leave your feedback. We value all your feedback, they guide us and give us the opportunity to improve our service quality. It is our utmost goal to provide an exceptional and satisfying experience for every guest, and we are truly sorry for any shortcomings during your stay.We hope to see you again and provide you with a pleasant experience.Best Regards,Guest Relations SupervisorBahar Apul

3 out of 5
Situation géographique est idéale Mais pour connaître cette hôtel depuis 2008 je me rend à istanbul tout les deux mois pour le travail La gestion devient catastrophique Service de nettoyage des chambres bâcler Pas peignoir pas coton pas coton tige pas fer à repasser pas de mousse à cirage pour chaussure Le minimum c’est tout Ah oui en décembre je payais le déjeuner à 10€ Mnt 25 € incompréhensible Ils sont même pas capable d’avoir un fichier client Après vérification ils ont remis à 15 € ????? Je crois mnt je n’irais plus un peu plus haut ds la rue j’ai déjà fait hôtel Beethoveen prémiun et le sefoni bcq mieux en terme de service et prestation

Posted by on 13 Feb 2022

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Comment from Hotel Management

14 Feb 2022 by Zamanfer Uzunylmaz Guest Relations Manager

Chère Nadia, Nous tenons à vous remercier d'avoir pris le temps de partager votre avis détaillé sur votre récent séjour au Crowne Plaza Istanbul Old City. Nous sommes désolés de lire vos commentaires négatifs. Il semble que nous n'ayons pas été à la hauteur de vos attentes, et il y a aussi eu un manque de communication. Nous vous assurons que vos commentaires ont été soumis à notre direction et soigneusement pris en compte. Merci encore de partager vos commentaires et nous espérons que vous nous donnerez l'occasion de nous racheter. Nous espérons vous accueillir à nouveau dans un proche avenir. Cordialement, Zamanfer Uzunylmaz People Relations Manager Crowne Plaza Istanbul Old City

2 out of 5
Schlecht war Service und Wellan

Posted by on 5 Jan 2022

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Comment from Hotel Management

4 Feb 2022 by Zamanfer Uzunylmaz Guest Relations Manager

Sehr geehrter Gast, wir möchten uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihre ausführliche Bewertung Ihres letzten Aufenthalts im Crowne Plaza Istanbul Old City mitzuteilen. Es tut uns leid, Ihre negativen Kommentare zum Frühstück und zur Anzahlung zu lesen. Es sieht so aus, als konnten wir Ihre Erwartungen nicht erfüllen, und es gab auch einen Mangel an Kommunikation. Wir versichern Ihnen, dass Ihr Feedback an unser Management weitergeleitet und sorgfältig geprüft wurde. Nochmals vielen Dank für Ihr Feedback und wir hoffen, dass Sie uns die Gelegenheit geben, uns zu rehabilitieren. Wir freuen uns, Sie in naher Zukunft wieder begrüßen zu dürfen. Mit freundlichen Grüßen Zamanfer Uzunylmaz Guest Relations Manager Crowne Plaza Istanbul Old City

5 out of 5
Chambre spacieuse, hotel chic et tres propre, personnel tres sympatique et serviable.

Posted by on 21 Jan 2021

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Comment from Hotel Management

26 Jan 2021 by Ceren Bayram

Dear Guest, Thank you for your kindly comment, We will be glad to see you on your next accommadation, Have a nice day, Regards

4 out of 5
le hall est magnifique, mais les chambres méritent d’être rafraîchie et le ménage laisse a désirer

Posted by on 6 Mar 2020

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Comment from Hotel Management

7 Mar 2020 by CEREN BAYRAM

Dear Guest, Warm greetings from Crowne Plaza Old City Hotel We are pleased to your staying in our hotel, Thank you for your kindly time and attention, Best Regards,

About the Crowne Plaza Istanbul - Old City, an IHG Hotel

Location Balabanaga Mahallesi, Fethibe, Istanbul, Istanbul 34134

Property Features

Crowne Plaza Istanbul - Old City, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Istanbul - Old City, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

  • 257 guestrooms or units
  • 4 levels
  • 4 buildings
  • 2 dining venues
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 1922
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Vezneciler Subway Station (1.4 km / 0.8 mi)
  • Metro station: Laleli-University Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Istanbul - Old City, an IHG Hotel offers 257 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:30 AM.

Shebap – This restaurant serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Healthia Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Istanbul - Old City, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Istanbul City
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Old
  • Crowne Plaza Old Hotel Istanbul City
  • Crowne Plaza Istanbul Old City Hotel Istanbul
  • Wyndham Istanbul Old City Hotel
  • Wyndham Old City Hotel
  • Crowne Plaza Istanbul Old City Hotel
  • Wyndham Old City
  • Istanbul Old City
  • Crowne Plaza Old City Hotel
  • Crowne Plaza Old City
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

You should know

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.