"The room was very good and good views. The staff was very nice and understanding. As we didn't speak the local language they were very patient and hel ... " More
16 Jun 2022 by Guest Relation Executive
Dear Samit, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences. I am happy to hear you loved our staff, our room and our views. Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul. Sincerely, Birgül Gülsün YILMAZ
5 Nov 2019 by AYSEGUL DURGUT GUEST RELATIONS MANAGER
Dear Guest , Thank you for sharing your experience at Elite World Asia Hotel. We are always happy to hear your feedback in many ways. It's our hope to welcome you again with better service. Sincerely,
29 May 2024 by Guest Relations Representative
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.We have shared your concerns with the leadership team. We will continue to make improvements to ensure our guest satisfaction. I hope you choose to stay with us again when your travels bring you back to the area.Sevgi ÇelikGuest Relations Representative
4 May 2019 by GM
Dear Guest , Thank you for sharing your comments and we apologise for the challenges experienced at Elite World Asia during your last stay with us. I am saddened to hear that you did not have a great experience with us, indeed all your comments have been carefully taken into account, reported to the department involved with the intention of improving the quality throughout the hotel . We really value your feedback and do not wish for you to remain with this bitter taste. We hope you can give us an opportunity to change your perception into a positive one. Looking forward to welcoming you back soon. Warmest regards, AHMET KORKUT GENERAL MANAGER
4 May 2019 by GM
Dear Guest , Thank you for sharing your comments and we apologise for the challenges experienced at Elite World Asia during your last stay with us. I am saddened to hear that you did not have a great experience with us, indeed all your comments have been carefully taken into account, reported to the department involved with the intention of improving the quality throughout the hotel . We really value your feedback and do not wish for you to remain with this bitter taste. We hope you can give us an opportunity to change your perception into a positive one. Looking forward to welcoming you back soon. Warmest regards, AHMET KORKUT GENERAL MANAGER
21 Jul 2024 by Guest Relations Representative
Dear Mr. Timur,Thank you for your review of Elite World Grand İstanbul Küçükyalı.We are pleased to hear you had an enjoyable stay with us, but are disappointed to hear about your bathroom cleaning issue . We never want our guests to feel this way, and sincerely apologize for the inconveniences you encountered during your stay. Please rest assured that we have given your feedback directly to our Housekeeping department for further investigation.We truly appreciate your feedback and value your loyalty to Elite World Grand İstanbul Küçükyalı.We do look forward to the opportunity to welcome you back again in the future.Kind Regards,Sevgi ÇelikGuest Relations Representative
11 Jan 2024 by Guest Relations Manager
Dear Mr.Aloui,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,
11 Jan 2024 by Guest Relations Manager
Dear Ms.Sinem,Thank you for your glowing review of Elite World Grand Istanbul Kucukyali. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,
11 Oct 2023 by Guest Relations Manager
Dear Ms.Sihana,Thank you for your great feed back.It is our utmost priority to ensure each of our guests that enter our hotel feel embraced with a genuine sense of welcome and appreciation.Your comments for our team members are greatly appreciated. We are so happy to know you received the exceptional service and guest experience that we strive to provide!We very much look forward to the opportunity to welcome you and your family back again soon.
27 Oct 2023 by Guest Relations Manager
Dear Mr.Mostafa,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand Istanbul Kucukyali during your next visit to Istanbul!Kind Regards,