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4.2 out of 5

"Vary close to the main sighs, eating places and the Grande Bazaar. Literally walk out of hotel and everything us on doorstep. " More

By a verified traveller on Mon 04 Nov 2019

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Economy Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£59* Per night/room 2 Mar - 3 Mar

Grand Suite, Garden Area

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Family Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Sura Hagia Sophia Hotel. During your stay, you're just a quick walk from Sultanahmet Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 2014, this 5-star hotel has 232 rooms. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Steps from Basilica Cistern and 4 minutes on foot from Sultanahmet Square
  • Airport, theme park and shopping centre shuttle service available for a fee

Sura Hagia Sophia Hotel ratings based on 63 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sura Hagia Sophia Hotel

Everyone (40) Couples (10) Business (1) Family (6) Friends (6)
5 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Sura Hotels Management

Dear guest, Thank you for your kind thoughts and for taking your precious time to share them with us. We are delighted to see we have met your expectations. Please note that we have taken into account your remark regarding the noise. We are constantly improving the quality of our service. Therefore, we hope to see you again for a better experience. Sincerely Sura Hotels Management

4 out of 5
Vary close to the main sighs, eating places and the Grande Bazaar. Literally walk out of hotel and everything us on doorstep.

Posted by on 4 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Sura Hotel Managemet

Dear Guest, Thank you for your comments. Your comments are important and valuable to us. In line with your comments, we improve our service quality day by day. We will be happy to see you again at our hotel. Respects

5 out of 5
Great location, so near the main sites. Good breakfast. Very helpful staff

Posted by on 16 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Sura Hotel Guest Management

Dear Guest; Your comments are very valuable to us and we appreciate your feedback. The quality of all the work of our hotels and the satisfaction of the guests and efforts to improve this process. Our institution carries out and completes development activities with international norms in quality management system and guest satisfaction processes. We look forward to seeing you again at our hotel. We are pleased to welcome you. regards Sura Hotels Management

5 out of 5
The staff were friendly and happy to help. The location was perfect too walking distance from Hagia Sofia, the Blue Mosque and Cisterns. The pool and gardens were closed which was unfortunate but that’s ok. Great hotel would love to go back!

Posted by on 25 May 2019

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Comment from Hotel Management

31 May 2019 by Crm Team

Thank you so much for writing this nice and polite review. We are happy to love our hotel and recommend. It made us happy to read his beautiful thoughts. We'd like to meet again as soon as possible. Sincerely,

5 out of 5
Spent a week at the hotel and enjoyed every moment of it. Very conveniently located with all the sight seeing places at a walking distance. Must mention Abdullah at the customer service who helped me a lot when I lost my Samsung Galaxy S9. With his help I got my phone back. Grateful to the honest cab driver who returned my phone.

Posted by , from London on 26 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Sura Hagia Sophia Hotel

Thank you for your evaluation about our hotel. It made us happy to read your beautiful thoughts. We would like to welcome you again.

4 out of 5
More like a 4*. Location is amazing. But rooms are small and the walls are like paper so you can hear everyone in the corridoor and rooms. Nearby restaurants are loud even with the windows closed and make your rooms smell of kebabs! Great value for money overall. Staff are very healpful and breakfast is good. I'd stay there again but to manage expectations I'd say it's a good 4*.

Posted by , from UK on 19 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Crm Team

Thank you for these nice reviews and ratings. We look forward to welcoming you as soon as possible.

5 out of 5
It’s was amazing The location is perfect in the middle of shops and history The staff are so friendly

Posted by , from London on 25 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Sura Hagia Sophia Hotel

Thank you for your comment on our hotel. Reading your beautiful thoughts delights us. Hope to see you again as soon as possible.

4 out of 5
Bedrooms are clean comfortable beds need to improve on food not enough choice for 5 star hotel

Posted by , from Birmingham uk on 29 May 2018

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Comment from Hotel Management

1 Jun 2018 by Sura Hagia Sophia Hotel

Thank you for sharing your thoughts and advice with us. We were delighted to know you enjoyed our services. Some necessary informations have been made about some improvements. We would like to see you again between us.

3 out of 5

Great location, everything else less so

You are really paying for lication with this one. If you are used to luxury hoteks and 5* the cleanliness, breakfast and upkeep of this hotel are not up there, but manageable. Spa is OK though staff are clearly not trained to massage, mine felt like a glorified moisturising session.

Posted by on 19 Apr 2018

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Comment from Hotel Management

19 May 2018 by Sura Hagia Sophia Hotel

Dear our guest, thank you for your consideration. The necessary information on the topics you mentioned in your comment has been made. We will be proud to see you again between us. Best regards.

5 out of 5

Very friendly staff

Second visit to the hotel. Just got better. Very polite and courteous. Concierge service makes you visit and transport very easy even if you do not know the city like our case.

Posted by , from London, uk on 26 Mar 2018

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Comment from Hotel Management

13 Apr 2018 by Guest Relation Team

Thank you dear Yasser, we would like to see you again soon, it's our pleasure to provide you with the services which would enrich your experience in Istanbul.

Property Features

Sura Hagia Sophia Hotel offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a kids' pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Spa services, a library, and a terrace are also featured at the luxury Sura Hagia Sophia Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available. This 5-star Istanbul hotel is smoke free.

  • 232 guestrooms or units
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Istanbul (IST) (46.9 km / 29.2 mi)
  • Train station: Istanbul Cankurtaran Station (1.7 km / 1.1 mi)
  • Metro station: Sultanahmet Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle, theme park shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Sura Hagia Sophia Hotel offers 232 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 36-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 12:30 PM.

Sura Hagia Sophia Hotel has a restaurant serving breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sura
  • Sura Hagia
  • Sura Hagia Hotel
  • Sura Hagia Sophia
  • Sura Hagia Sophia Hotel
  • Sura Hagia Sophia Hotel Istanbul
  • Sura Hagia Sophia Istanbul
  • Sura Hotel
  • Sura Hagia Sophia Hotel Hotel
  • Sura Hagia Sophia Hotel Istanbul
  • Sura Hagia Sophia Hotel Hotel Istanbul

You should know

  • Sura Hagia Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in November.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.