Economy Double or Twin Room
Bed Count 2 Single Beds Maximum Occupancy 2 Max
£88 per night
Sura Hagia Sophia Hotel
Divanyolu Cd. Alemdar Mah.,
Istanbul,
Istanbul
020 3788 4841
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Sura Hagia Sophia Hotel
5.0 out of 5.0
"Bedrooms are clean comfortable beds need to improve on food not enough choice for 5 star hotel " More
Points of Interest
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Hotel Description
- Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
- Free breakfast served daily
- Free WiFi and wired Internet
- Free self-parking
- Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
- Take a swim in the outdoor pool
- Services include free babysitting, a free kids' club and dry cleaning/laundry
- On-site recreation includes a 24-hour fitness centre
- Guests speak favourably about the overall condition of the property and the local sightseeing
- Just a 4-minute walk from Sultanahmet Square and 4 minutes on foot from Hagia Sophia
- Airport, shopping centre and theme park shuttle service available for a fee
Sura Hagia Sophia Hotel ratings based on 45 verified reviews
Room cleanliness
4.0 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Sura Hagia Sophia Hotel
Spent a week at the hotel and enjoyed every moment of it.
Very conveniently located with all the sight seeing places at a walking distance.
Must mention Abdullah at the customer service who helped me a lot when I lost my Samsung Galaxy S9.
With his help I got my phone back.
Grateful to the honest cab driver who returned my phone.
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Comment from Hotel Management
28 Nov 2018 by Sura Hagia Sophia Hotel
Thank you for your evaluation about our hotel. It made us happy to read your beautiful thoughts. We would like to welcome you again.
More like a 4*.
Location is amazing.
But rooms are small and the walls are like paper so you can hear everyone in the corridoor and rooms.
Nearby restaurants are loud even with the windows closed and make your rooms smell of kebabs!
Great value for money overall. Staff are very healpful and breakfast is good.
I'd stay there again but to manage expectations I'd say it's a good 4*.
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Comment from Hotel Management
22 Nov 2018 by Crm Team
Thank you for these nice reviews and ratings. We look forward to welcoming you as soon as possible.
It’s was amazing
The location is perfect in the middle of shops and history
The staff are so friendly
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Comment from Hotel Management
25 Oct 2018 by Sura Hagia Sophia Hotel
Thank you for your comment on our hotel. Reading your beautiful thoughts delights us. Hope to see you again as soon as possible.
Bedrooms are clean comfortable beds need to improve on food not enough choice for 5 star hotel
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Comment from Hotel Management
1 Jun 2018 by Sura Hagia Sophia Hotel
Thank you for sharing your thoughts and advice with us. We were delighted to know you enjoyed our services. Some necessary informations have been made about some improvements. We would like to see you again between us.
Great location, everything else less so
You are really paying for lication with this one. If you are used to luxury hoteks and 5* the cleanliness, breakfast and upkeep of this hotel are not up there, but manageable.
Spa is OK though staff are clearly not trained to massage, mine felt like a glorified moisturising session.
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Comment from Hotel Management
19 May 2018 by Sura Hagia Sophia Hotel
Dear our guest, thank you for your consideration. The necessary information on the topics you mentioned in your comment has been made. We will be proud to see you again between us. Best regards.
Very friendly staff
Second visit to the hotel. Just got better. Very polite and courteous. Concierge service makes you visit and transport very easy even if you do not know the city like our case.
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Comment from Hotel Management
13 Apr 2018 by Guest Relation Team
Thank you dear Yasser, we would like to see you again soon, it's our pleasure to provide you with the services which would enrich your experience in Istanbul.
Awful Management and Staff Great Hotel itself
Pros:
The rooms are a good size and the decor is excellent
Cons:
Change the Manager and his friends
The rooms are a good size and the decor is excellent. The cleaning staff do not do their job, the toilets areas smell like a sewer particularly in the basement and the ground floor room, the staff are rude and the breakfast is awful. We tried to get hold of the Manager for three days and he was pretty much non existent and never appeared, hence may be the reason for the poor service. I have been visiting this area of Istanbul for twenty years and i would say that the building decor and room sizes are excellent so all credit to the owners for putting the money into the building. However the management and the staff are awful, Definitely the worse breakfast i have had in a five star hotel.
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Comment from Hotel Management
17 Dec 2017 by Guest Relation Manegment
Dear Thank you for your feedback and for taking the time to describe your impressions. We apologize for not having met your expectations and we are constantly working on the highest quality of service. All those negative points you mentioned about your comments are carefully analysed and confirmed by our management. We are looking forward to perfectly taking care of you again Best wishes from Istanbul.
Very close to all the local sites
Had a great relaxing city break in Istanbul excellent location near all the sites, bus tours etc. Fantastic food freshly made
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Great stay in Sultanahmet
Overall great hotel and stay,most attractions were in walking distance.Hotel staff was always helpful with any inquiries, room was very clean and spacious.
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Good hotel, small room
Our penthouse room had two small windows, but was not too dark. It was very quiet, bar the hum of the gentle air-conditioning outside. Staff were great, breakfast was generous and tasted good.
Being under the eaves, about a quarter of the room was unusable due to the sloping ceiling, so the whole room felt quite small.
Great location for the historical sights, but if you want nightlife, good restaurants or bars, you're better off getting a hotel in Beyoglu, as the traffic between here and there is a nightmare.
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About the Sura Hagia Sophia Hotel
Location Divanyolu Cd. Alemdar Mah., Istanbul, Istanbul 34122Property Features
Sura Hagia Sophia Hotel offers its guests an outdoor pool, a 24-hour fitness centre, and a kid's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A library, a free kid's club, and tour or ticket assistance are also featured at the luxury Sura Hagia Sophia Hotel. A round-trip airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.
- 232 guestrooms or units
- Built in 2014
- Breakfast available (free)
- Dining venue
- Bar or lounge
- Coffee shop
- Deli
- Kid's club (free)
- Childcare (free)
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Garden
- Gift shop
- Newspapers in lobby (free)
- Lift
Family Friendly Amenities
- Family Property
- Outdoor pool
- Children's pool
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (free)
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Parking
Free self parking
Transport
- Airport: Istanbul (IST) (42.1 km / 26.1 mi)
- Train station: Istanbul Cankurtaran Station (1.1 km / 0.7 mi)
- Metro station: Sultanahmet Station (0.1 km / 0.1 mi)
- Property shuttles: Airport shuttle, theme park shuttle, and shopping centre shuttle
- Parking: Free self parking
Room Amenities
Sura Hagia Sophia Hotel offers 232 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
- Separate bedroom
- Minibar
- In-room dining (limited hours)
- LCD television
- Satellite channels
- Coffee maker
- Shower
- Housekeeping (daily)
- Newspapers (free)
- Hairdryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Iron and ironing board
- Desk
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests are served a free breakfast daily from 7:00 AM to 11:00 AM.
Sura Hagia Sophia Hotel has a restaurant serving breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Check-in time ends at midnight
Special check-in instructions:
24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 30.0 per day.
Pets
- No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 70 per room (one-way)
- Rollaway bed fee: EUR 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Sura Hagia Sophia Hotel Istanbul
- Sura Hagia Sophia Hotel
- Sura Hagia Sophia Istanbul
- Sura Hagia Sophia
You should know
- Sura Hagia Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
- The property is a member of Preferred Hotels & Resorts.
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