21 Nov 2019 by Hotel Manager
Dear Guest, Thank you so much for your kind review regarding your stay at Pell Palace Hotel & SPA. It is a pleasure for us to hear that you loved your stay with us and loved our rooms, services and staff. Looking forward to welcome you again. Sincerely, Hotel Management
Pell Palace Hotel & Spa offers its guests a full-service spa and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Pell Palace Hotel & Spa also features tour or ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. This Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
24-hour room service is available.
Recreational amenities at the hotel include a sauna.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pell Palace Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.