"The efficiency and kindness of the staff, particularly those in the 31st floor refreshment area. The location of the Hotel is ideal for those seeking ... " More
7 Nov 2023 by Muntaz GEM
Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience.If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.Best,Vivian ChuHotel Manager
10 Mar 2020 by ibis KLCC
Dear Guest, greetings from ibis KLCC and we are very happy to hear that you've enjoyed your stay. We look forward to you returning to us in the near future, till then do travel safe!
As a guest of Ibis Kuala Lumpur City Centre Hotel, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. The business-friendly Ibis Kuala Lumpur City Centre Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. This 4-star Kuala Lumpur hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Kampung Kitchen – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Skyview Bar – This rooftop bar only serves dinner. Open daily.
Petite Paris Cafe – On-site café. Open daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.