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"Great little hotel, best All inclusive food I’ve ever had but the drinks being served in tiny plastic cups is pathetic. Only one man on the bar at nig ... " More

By a verified traveller on Tue 24 Oct 2017

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

MLL Caribbean Bay Hotel ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for MLL Caribbean Bay Hotel

Everyone (6) Couples (1)
2 out of 5
đź‘Ž

Posted by on 26 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Manager

Dear Guest,Thank you for taking the time to review your visit.We are sorry to know that your recent stay did not meet your expectations. Could you please tell us a bit more about the issue you faced?We hope we may have the occasion to welcome you back for an improved experience.Kindest regards,

4 out of 5

Nice cheap hotel

Great little hotel, best All inclusive food I’ve ever had but the drinks being served in tiny plastic cups is pathetic. Only one man on the bar at night meant queuing luckily for me I don’t drink and the Coke Zero was self service!! Would I go back to this hotel? Yes, but not in El Arenal it is a very German resort and as a British person we found we wasn’t catered for, next time I will go to palma nova, the hotel tho for the price was fab

Posted by , from st helens on 24 Oct 2017

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4 out of 5

Perfect break

I would rate it as a good 3* hotel. Not much for families but great for singles/couples. Rooms were basic, food was always nice and a choice. Not any entertainment. Beach close by just a short walk.

Posted by , from Bristol on 11 Aug 2017

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4 out of 5

Posted by on 15 Oct 2023

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2 out of 5
Unfreundliches Restaurantpersonal, ständig hat etwas gefehlt.Hotelpool war ständig im Schatten allea in allem leider etwas enttäuschend

Posted by on 25 Sep 2018

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3 out of 5
Es war alles ok ich wĂĽrde wieder dieses Hotel nehmen ,das FrĂĽhstĂĽck war ganz ok !

Posted by , from Schweiz on 27 Aug 2018

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2 out of 5
Cet hôtel vaut à peine un 2 étoiles. La chambre sentait énormément le tabac et les égouts. Couvre lit troué par un mégot de cigarette. Personnel à qui il est très difficile d'arracher un sourire. Nourriture à la mode anglaise et allemande comme la ville el arenal elle-même.

Posted by on 15 Oct 2016

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All-inclusive Details

All-inclusive room rates at MLL Caribbean Bay Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at MLL Caribbean Bay Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and a vending machine are also featured at MLL Caribbean Bay Hotel.

  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free parking nearby

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Caribbean Bay Hotel Playa de Palma
  • Caribbean Bay Playa de Palma
  • MLL Caribbean Bay Hotel Playa de Palma
  • MLL Caribbean Bay Hotel
  • MLL Caribbean Bay Playa de Palma
  • MLL Caribbean Bay Hotel Playa de Palma
  • MLL Caribbean Bay Playa de Palma
  • Hotel MLL Caribbean Bay Hotel Playa de Palma
  • Playa de Palma MLL Caribbean Bay Hotel Hotel
  • MLL Caribbean Bay
  • Hotel MLL Caribbean Bay Hotel
  • Caribbean Bay
  • Mll Caribbean Bay Playa Palma
  • MLL Caribbean Bay Hotel Hotel
  • MLL Caribbean Bay Hotel Llucmajor
  • MLL Caribbean Bay Hotel Hotel Llucmajor
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.