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Tree House

Bed Count 1 King Bed Maximum Occupancy 3 Max
£1,154* Per night/room 30 Aug - 31 Aug

Signature Villa

Bed Count 4 King Beds Maximum Occupancy 24 Max

Signature Villa

Bed Count 4 Queen Beds Maximum Occupancy 14 Max

Signature Villa

Bed Count 2 King Beds Maximum Occupancy 16 Max

Signature Villa

Bed Count 2 Queen Beds Maximum Occupancy 16 Max

Signature Villa

Bed Count 2 King Beds Maximum Occupancy 12 Max

Hotel Description

During your stay at One&Only Mandarina, you'll be close to Campo de Ensueno Golf Course. Features include free breakfast, free WiFi in public areas and free valet parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Mediterranean cuisine with ocean views at Alma Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with Swedish massages, facials or body wraps at ONE&ONLY SPA
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and parasailing
  • 9 minutes by car from Campo de Ensueno Golf Course and 12 minutes from Lo de Marcos Beach
  • Free beach shuttle service

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At One&Only Mandarina, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a fitness centre and a garden. Free valet parking is available. This 5-star Lo de Marcos hotel is smoke free.

  • 104 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site
  • Locker space
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking

Room Amenities

One&Only Mandarina offers 104 air-conditioned accommodations with private pools and iPod docking stations. Rooms open to balconies. This individually furnished accommodation includes dining tables. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Lo de Marcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Private balcony
  • Memory foam beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Alma Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Reservations are required.

Carao Restaurant – This poolside restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Tree Top Bar – This cocktail bar overlooks the ocean. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Boat on site
  • Boat and paddles on site
  • Canoe on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Inflatable boat on site
  • Boat tours on site
  • Pedal boat on site
  • Bicycle rentals on site
  • Swimming nearby
  • Water sports equipment
  • Water tubing nearby
  • Ecotours on site
  • Fishing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Motor boating on site
  • Ropes course on site
  • Mountain biking on site
  • Parasailing on site
  • Ziplining on site
  • Rafting on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Personal motorised watercraft on site

Spa Services

ONE&ONLY SPA has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets and service animals are not allowed at One&Only Mandarina

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • One&Only Mandarina Hotel
  • One&Only Mandarina Lo de Marcos
  • One&Only Mandarina Hotel Lo de Marcos

You should know

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

One&Only Mandarina is listed in the 2021 Condé Nast Traveller Hot List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.