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This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Not included
Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Riu Palace Costa Mujeres - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a free kid's club and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Costa Mujeres property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Spaces – This buffet restaurant specialises in international cuisine.
Zarape – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Japan – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in fusion cuisine and only serves dinner. Open daily.
Roma – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.
A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
