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Hotel Description

Our customers tell us that they enjoy the nightlife around Excellence Riviera Cancun - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Crococun Zoo. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. Built in 2004, this 5-star resort has 440 rooms over 4 floors. Each room includes amenities such as free WiFi and a jetted bathtub.

  • Air-conditioned rooms with free minibar items, furnished balconies or patios and pillowtop beds
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine at Toscana // Dress Code, one of the property's 10 restaurants and 11 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the spa tub
  • Indulge with body wraps, manicures and pedicures or hydrotherapy at MIILE SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Crococun Zoo and 7 minutes from Ojo de Agua Beach

Junior Suite Spa or Pool View

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£236* Per night/room 17 Oct - 18 Oct

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Swim-Up Suite Spa or Pool View

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Excellence Club Junior Swim-Up Suite Ocean View Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Ocean Front Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Honeymoon Suite Ocean Front Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend out of 17863 reviews

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About the Excellence Riviera Cancun - Adults Only - All Inclusive

Location Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Cycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included
  • Theme parties included
  • Snorkelling included

Property Features

Excellence Riviera Cancun - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the resort's beach. At Excellence Riviera Cancun - Adults Only - All Inclusive, you can cool off in one of the 6 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, A beach bar, and A swim-up bar. Public spaces have free WiFi. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness centre and a hot tub. Valet parking is free. This 5-star Puerto Morelos resort is smoke free.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (22.9 km / 14.2 mi)
  • Parking: Free valet parking

Room Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Living room
  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Toscana // Dress Code – This restaurant specialises in Italian cuisine and only serves dinner.

Agave // Dress Code – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Spice // Dress Code – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Chez Isabelle / DressCode – This restaurant specialises in French cuisine and only serves dinner. Open daily.

Basmati // Dress Code – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the resort. 6 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive
  • Excellence Riviera Cancun Adults All Inclusive
  • Excellence Riviera Cancun Adu

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.