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3.5 out of 5

"Great spot for the Thames and Hampton Court. Friendly staff and easy parking. We would stay there again " More

By a verified traveller on Fri 15 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the sightseeing around The Mitre Hotel Hampton Court. During your stay, you're just a quick walk from Hampton Court Palace. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1665, this 4-star hotel has 36 rooms over 4 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • All rooms offer fireplaces, deep-soaking bathtubs and TVs
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Riverside Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the size of the guestrooms
  • Steps from Hampton Court Palace and Hampton Court

Suite, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Traditional Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Exclusive Double Room, River View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Courtyard View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Mitre Hotel Hampton Court ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Mitre Hotel Hampton Court

Everyone (6) Couples (2)
5 out of 5
Great spot for the Thames and Hampton Court. Friendly staff and easy parking. We would stay there again

Posted by on 15 Nov 2019

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Comment from Hotel Management

16 Nov 2019 by LIli

Dear Guest, Thank you for your review! We look forward welcoming you back! Best Regards Lili Gamisheva

4 out of 5

Posted by on 22 Jul 2019

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Comment from Hotel Management

3 Sep 2019 by Sales Executive

Dear guest, Thank you for taking the time to share your review and for your good rating following your recent stay. We look forward to welcoming you back soon. Kind regards, Carolina Smith Sales Executive

2 out of 5
The hotel is old I know but is in a great position close Hampton Court and on the river.However it is seriously in need of a refurbisment. Tired bathroon ,no mixer tap in sink either cold or hot to wash hands,really old fashioned and not in a pleasant way.windows old and hard to open ,no air con in fact no mod cons at all.luckily I had my own charger for phone etc. Trading on position only it was very disappointing.Couldnt get a drink at 10.40 in the bar as they were closing ! Not a good experience at all.

Posted by on 25 Jun 2019

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2 out of 5
Lovely position, badly needs refurbishment. Very limited parking. Good breakfast which was included. Pleasant staff.

Posted by , from Nottingham England on 22 Nov 2018

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4 out of 5
Very pleasant staff. Excellent location. Hotel full of character and stairs

Posted by on 8 Sep 2017

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Comment from Hotel Management

25 Oct 2017 by General Manager

Dear guest, thank you for your lovely feedback Warmest wishes, Aymeric Rodas General Manager

4 out of 5

Wonderful location.

Pros: Wonderful position, excellent rooms
Cons: The catering facilities for residents needs massive improvement when a private function is also on. More staff required.
Location: Brilliant for river, Hampton Court, Flower Festival, Restaurants - all easy walking distance
Mostly pleasing, disappointed with catering facilities. Breakfast one day poor, one day ok. Restaurant/Brasserie one night excellent food and service. Second night non existent service had to leave. But had an apology and it was sorted satisfactorily by a manager the next day.

Posted by , from UK on 14 Jul 2017

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4 out of 5

Great Location

Good why are you wasting my time by asking for more

Posted by on 20 Mar 2017

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3 out of 5

Opposite Hampton Court Palace

Pros: Its location was convenient for our business visit. The staff in the restaurant were attentive and efficient.
Cons: Bed linen to be improved as mentioned above. Warn guests at time of booking about the shortage of parking.
Location: Hampton Court Palace located very nearby. River Thames vista available from the Restaurant.
Main Hotel sign "Mitre" not illuminated so difficult for a stranger to find it in the dark. Very limited parking for hotel guests. Presence of integrated Riverside restaurant and Brasserie will attract visitors to agravate this parking problem. Double bed was large enough and comfortable but the duvet was too narrow. It only just covered the mattress so was not large enough for two occupants. Room 204 bedroom windows overlooked roofs and walls and no view of River Thames.

Posted by , from somerset on 25 Nov 2016

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Renovations + Closures

This property is closed from 21 April 2020 to 30 June 2020 (dates subject to change).

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2174 square feet (202 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly The Mitre Hotel Hampton Court. Limited free parking is available on a first-come, first-served basis. This 4-star East Molesey hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2174 sq ft of conference space
  • 202 sq. m of conference space
  • Built in 1665
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (33.3 km / 20.7 mi)
  • Train station: Kingston Upon Thames Hampton Court Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

The Mitre Hotel Hampton Court offers 36 forms of accommodation with fireplaces and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Fireplace
  • Deep-soaking tub
  • In-room dining (limited hours)
  • Television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.

Riverside Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Riverside Brasserie – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 for adults and GBP 6 for children (approximately)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Mitre
  • Carlton Mitre East Molesey
  • Mitre Hotel Hampton Court East Molesey
  • Carlton Mitre Hotel East Molesey
  • Carlton Mitre Hotel East Molesey, England, UK
  • Carlton Mitre Surrey
  • Mitre Hotel East Molesey
  • Mitre East Molesey
  • Mitre Hotel Hampton Court
  • Mitre Hampton Court East Molesey
  • Mitre Hampton Court
  • The Mitre Hampton Court
  • The Mitre Hotel Hampton Court Hotel
  • The Mitre Hotel Hampton Court East Molesey
  • The Mitre Hotel Hampton Court Hotel East Molesey

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.